Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk. forMember photos
Very impressed
[This review was collected as part of a promotion.] I ended up setting this up in a store instead of my house. With the drop ceilings it made running the wires much easier than I originally thought I would be. Everything was very simple to set up with the wires being color coded and a very good length. The hardest part was figuring out where to put the cameras for the best coverage and where to then put the DVR. The app is also a really nice touch. Being able to see what is going on at any point where ever as long as you have an internet signal. Plus the picture quality is amazing. I’ve seen other systems with very poor quality video that you wouldn’t be able to tell who was on the screen. Not with this system. Thank you Defender!
Hi Adam, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are so excited to see that you are so happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Easy DIY Home Security Project
This is the second system i've purchased and I really like the quality and ease of use. I bought one for my home and my parents home as well and i can monitor both systems from my cell phone. The setup is a little daunting if you're not familiar with everything but the online or phone support is very good. I usually get a chat response within a minute of request and the people on the other end are very helpful and patient.
Hi Richard, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Unbelievable Views
[This review was collected as part of a promotion.] I was looking for a simple to use but high quality security system to monitor outside my business. The Defender system was very easy to install and the mobile app works great. The 4K cameras make viewing what is going on around the shop sharp and clear. The night vision is very clear as well. More than likely that is when I will need it most.
Hi Joe, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Great cameras
I have recently just bought the Defender 4K wired product. It is a breeze to put together. My installation took time because of the house and the weather. The product has great vision day or night. I have set up the apps on the phones and I am using them daily. The only thing I would like changed on the phone app. There should be a fast forwarding to view the playback feature. Outside of that I would give the cameras a 10 out of 10. Great price and I would highly recommend them. You will not find a better deal for your cash! Thanks Dave
Hello Dave, and thank you for taking the time to review your Defender 4K wired security system. I'm happy to hear you are satisfied with, and enjoying your system. I will happily pass along your suggestions to the rest of the team regarding the app. Should you find that you have any questions please contact our support team by phone, email or live chat!
Great quality and customer service!
My husband and I purchased defender's 16 channel camera system in December of 2022. Our system came when they said it would with everything meticulously packaged. My husband was able to install everything with ease by using the specifically detailed startup guide. We were given an update to install and we did have a little trouble installing it but, after emailing Defender, they were quick to get back to us and walk us through it with no problems. We like being able to view our cameras on our cell phones with the Defender Empower app. We think the quality of footage is very sharp and clear. We occasionally got a false alarm on our phones but I'm pretty sure that's because we are still learning about the system and probably need to adjust the sensitivity. If you go to settings in the DVR, you can customize your system to your specific wants. I am confident that we will be using this security system for years to come! We feel the price is spot on. We would definitely recommend this to family and friends!
Hello Roseitta C, Thank you for your 5 star review. We are thrilled to hear you love the system, from the packing to the Empower App. Thank you for choosing Defender to protect what matters most! Amanda M. | Defender Customer Experience Supervisor
Defender 4K, you can’t go wrong
[This review was collected as part of a promotion.] The Defender 4K security system kit is a DIY dream, it includes pretty much everything needed to install it successfully yourself, from mounting the cameras, wiring them, and operating the DVR, not to mention a very detailed (in color) instruction manual so you cannot get it wrong. I love this kit because: The cameras can be adjusted to get the perfect line of sight, they can be mounted indoor or outdoor, and the picture quality is clear 24/7 due to night vision!! The DVR is user friendly, password protected and includes 1TB of storage for playback!! The system includes a free app for mobile use that gives remote access to equipment for monitoring in real-time!! It is easy to expand the level of security with additional defender products if needed.
Hi Nicole, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Great resolution quality
We purchase these cameras for different clients, starting with the 1080HD now 4k, great quality, easy to install and configure. Just remember to get 4k quality, make sure the tv/monitor can do 4k. We normally purchase a 4k TV for our clients to view.
Thanks for the review David, we are glad that you decided to be apart of the Defender family. If you should have any questions please contact our support team by phone, email or live chat! Defender Support
Great picture, difficult physical setup
[This review was collected as part of a promotion.] The picture is great and everything is very easy to use but due to the cameras being wired you have to do an enormous amount of planning and labor for installation. For a business or office with drop tile ceilings or new construction this would be fantastic but for established homes I would suggest considering wireless based on my experience.
Hi Christian, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Great Product
I bought this system a month ago and install was fast and easy. I am impressed with the quality of the system for the price. The only thing I'm not happy with is the warranty fine print that states return shipping is the customer's responsibility even when the product is under warranty.
Hello Kristopher, thank you for taking the time to review your Defender 4K security system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert
The video is excellent , the app is free, the set up was a breeze. Now I could ramble on but I'll get to the point , I am older and the menu took a while for me to figure out but I am learning it and their are so many options to personalize the system to your liking ! The app is good and there are no fees. Really impressed by the night vision , it is much better than I thought it would be. I bought this wired sytem and because I had good access to my attic and eves, with a little planning it was easy to set up , your mileage may vary. recommend, heck yes !
Hello Marko! Thank you for taking the time to review the 4K security system. We are thrilled to hear you are impressed by the quality and the night vision! The free app, is very important to us as well, we are glad to hear you are enjoying it. We are glad to hear we exceeded you expectations! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!