Skip to Main Content
Sams Club
Sams Club
Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk. for
Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk.
4.5 out of 5 stars
stars519 ratings452 reviews
  1. 5 stars69% (360)
  2. 4 stars21% (107)
  3. 3 stars3% (14)
  4. 2 stars2% (11)
  5. 1 star5% (27)

Member photos

Sort by |
Showing 151-160 of 452 reviews
Jun 1, 2021
Breezo59
4 out of 5 stars review

Verified Purchase

Perfect for front of your house

Great system

Helpful?6WAKVF5C4G6E13577673673
Jan 17, 2022
Eida
5 out of 5 stars review

Verified Purchase

Love our new cameras!!! They were easy to install

Great cameras!

Helpful?6WAKVF5C4G6E13577673673
May 2, 2021
Lisa
5 out of 5 stars review

Verified Purchase

Very clesr

Very nice

Helpful?6WAKVF5C4G6E13577673673
Nov 6, 2022
Bean JR
3 out of 5 stars review

Mediorce Camera system

I don't understand why this system was rated 4.5 Stars. We've owned this system for 1 1/2 years. However, we have to say that the pictures are clear but no 2-way audio and the app is very difficult to setup the app. There's no phone tech support, only online chat during weekdays only. I would not recommend this company products.

Helpful?6WAKVF5C4G6E13577673673
May 19, 2022
Carla
1 out of 5 stars review

Verified Purchase

Dont like

I do not like these cameras,as i am picky .i will be taking back to store here in the next week

Helpful?6WAKVF5C4G6E13577673673
Sep 16, 2023
D Trump
1 out of 5 stars review

Hard drive inoperative

Hard drive not allowing to record straight out of the box.

Helpful?6WAKVF5C4G6E13577673673
Jun 14, 2021
Shane H
4 out of 5 stars review

Very happy

Ordered on a Thursday arrived on Friday system was just plug in and play very simple the App took 1 minute to download and start using after scanning barcode . The picture quality is amazing and very clear the night vision is good you can make out enough to identify people. The view when hooked up to our 4k TV is incredible I would highly recommend this product for home or business security. You cant beat the price for the quality you receive.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Shane, Thank you for your honest review. We are thrilled to hear that you found the system a great value, with amazing video quality, and clear night vision. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Sep 2, 2020
JLW In Texas
5 out of 5 stars review

4th system owned but best in class

I am 62 years young and installed the system. The installation and DVR set up was easy to follow. Like anything new you must figure out the navigation of the menus and I found this easy once understood. The image quality in HD mode is outstanding and the field of view is good. I can see what I want. I am using the phone app to view and it seems to be fine.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello JLW in Texas! Thank you for being a loyal Defender Customer! We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Jan 5, 2020
Shakur
4 out of 5 stars review

I can see clearly

I bought this the end of October 2019 and got via UPS. I connected the hardware to verify that it was operational and to my surprise it was more than expected. I should have visited the website to look for and purchase a wireless system, however; the wired system is just as good. I am impressed with the clarity and detailed broadcast of the camera feed. I haven't had this system very long and still yet have to thoroughly check it out over time but for now I'm satisfied. I intend on visiting the website about 6 months out to update my review and hopefully I can rate it 5 stars. The rating is the reason I purchased this video security system. Add Photo Add Video Add up to 6 photos

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Defender Customer Experience Expert

Thank you C Jennings, for taking the time to review your Defender 4K wired security system. We are glad to hear you happy with the system and its various features thus far. Please reach out to our Support Team via phone, chat, e-mail should you require any assistance.

May 9, 2019
CHOOsey Buyer
5 out of 5 stars review

DEFENDS JUST MIGHTY!

[This review was collected as part of a promotion.] Multiple cameras keeps monitoring ALERT, ACTIVE, and ACCURATE... At home and away? My self and my belongings are guarded by CLEAR, CLEVER CONFIGURING. I couldn't ask for more in a type-product. I find it to be PROFESSIONAL and PROFOUND.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience Team

Hi Natascha, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!