Hi Royce, thanks for your feedback on the Retro Glow Boombox. We're sorry to hear it didn't fully meet your expectations, but we appreciate you giving it a try!

Thanks for taking the time to leave a review and sorry to hear you experienced difficulty getting up and running with your Retro Glow. If you're still in possession of the device and are interested in receiving step-by-step assistance, our dedicated support team would be happy to help. To get started, head over to the following link and we'll be glad to help: https://support.ionaudio.com/en/support/tickets/new