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Customer reviews for Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave for
Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave
4.2 out of 5 stars
stars
158 ratings158 reviews
  1. 5 stars64% (101)
  2. 4 stars19% (30)
  3. 3 stars4% (6)
  4. 2 stars4% (7)
  5. 1 star9% (14)

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Showing 61-70 of 158 reviews
Jun 10, 2026
PaulieD
4 out of 5 stars review

Like it Alot!

[This review was collected as part of a promotion.] Very good-looking piece works as it should.... the only issue is because it is touch screen, this tends to make a lot of fingerprints.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Mar 25, 2026
BBQDude87
5 out of 5 stars review

Great heating and defrosting functions

[This review was collected as part of a promotion.] Never owned a Samsung Microwave before but since I have a pretty sizable Samsung infrastructure I decided to go for it. So far I've been impressed with the heating ability and d the defrost by weight seems pretty spot on. The only head scratcher I have is the soften butter open takes about 5 cycles to start softening the butter. Overall I would definitely buy again

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Mar 12, 2026
Julz24
5 out of 5 stars review

Modern look, works great

[This review was collected as part of a promotion.] Beautiful modern & sleek microwave, cooks/defrosts very well! This replaced another Samsung microwave that I had for 12 years. I mainly use for reheat & defrost. The timer is hidden under settings & is a bit different. The menu powers down after a while when not in use- but comes back up when you touch the panel or open the door. The clock is on all the time. The fan is powerful & has 3 levels. Overall, really nice, feels solid- wish it had convection cooking. Matches my stovetop & refrigerator nicely. Highly recommend!

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Dec 30, 2025
Billa
2 out of 5 stars review

Microwave is good but fan is useless

The microwave portion works well. Fan however is another issue. The fan is vented using a 6” duct that goes straight through the roof. No bends but straight. First, it doesn’t have enough vent power to suck steam from a boiling pot of water when it is on “boost” setting. Secondly, when it is on “boost” setting, if you put something in the microwave and press start, the vent fan switched to medium speed. This makes the fan portion of this appliance useless.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung Care

Hello Billa, We understand how you feel about the vent fan's performance. Let us help. Below is a troubleshooting link to help with the microwave's vent fan. The vent fan is weak on the Samsung over-the-range microwave: https://www.samsung.com/us/support/troubleshooting/TSG01202710/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151728734 to help our team pull up your information when you message us. Thank you. -Angelica

Dec 30, 2025
Dmitri Sh
1 out of 5 stars review

Poor design, magnetron kills glass table motor

Very bad design - the magnetron points right at the motor, rotating the glass table. The microwave works ok for a few minutes, but if you decide to cook something for 15-20 or more minutes the motor overheats and dies, the glass table stops spinning and the motor needs replacement. If the fan was blowing the motor during cooking it would probably help, but it's not designed this way. My warranty covered several motor replacements, didn't help. Returned back.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung Care

Hello Dmitri Sh, Thank you for choosing Samsung for your appliance needs. It's sad that you no longer have the product, and we understand the dismay about your experience with the microwave. We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Thank you. -Angelica

Jan 5, 2026
Rayl
1 out of 5 stars review

Looks nice but didn't last

We’ve had this microwave for little more than two years and bought it mainly because it matched our kitchen. Now it suddenly stopped heating food even though everything else still works. This happened out of nowhere, sometime yesterday or possibly before the New Year, and it’s especially frustrating since we don’t even use it that often. Super disappointed

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung Care

Hi Rayl, We know how important it is to have a reliable appliance at home. Let us help you with your microwave. Here is a link for troubleshooting steps for your microwave that stopped heating food; kindly click the embedded words. Samsung microwave has stopped working or will not heat. https://www.samsung.com/us/support/troubleshoot/TSG10007304/?msockid=250c3e7cdd5d672729db28c4dcd966cd If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151764449) to help our team pull up your information when you message us. Thank you. -Ricardo

Mar 25, 2026
Lottness
5 out of 5 stars review

Bespoke for the win 🏆

[This review was collected as part of a promotion.] This microwave has been an excellent unit to go along with the other bespoke appliances. I thought my old microwave was still good but this one heats up faster and more evenly. Display is bright, and I love the finishes and transparency.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Mar 11, 2026
Jack
4 out of 5 stars review

Very nice Microwave

[This review was collected as part of a promotion.] Sleek appearance and easy to clean exterior. The Alexa and Smart things connectivity work really well if you are into tech. Underside lighting is brighter than my last Samsung unit, which illuminates the stove nicely. The clock is a little small and the buttons take some getting used to since they are arranged horizontally. The only minor negative thing I can say is that the door is noticeably larger and heavier than most, and if you are used to a handle, the side latch takes some getting used to. But I'm very happy with the unit and would recommend it.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Mar 12, 2026
TechGuru
1 out of 5 stars review

Not a great experience on buying samsung microwave

[This review was collected as part of a promotion.] I have purchased with microwave with the assumption that it will be good in heating. It is a big disappointment that the food has to be heated more time than the previous microwave. Also, the fan sound is too noisy and touch controls are hit or miss.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung

Hello TechGuru, We acknowledge the time you took to share your review of your Samsung microwave, and we value the details you provided about its heating, fan, and touch controls. If the fan sounds louder than usual, some noise is normal from the vent fan or magnetron, and this guide covers what to look for. You can explore the full guide here: Samsung microwave is making unusual noises https://www.samsung.com/us/support/troubleshooting/TSG01001968/ For touch controls that respond inconsistently, cleaning the panel and doing a short power reset can help. You can explore the full guide here: Samsung microwave control panel does not respond https://www.samsung.com/us/support/troubleshoot/TSG10007191/ If issue persist, feel free to reach us through the following channels: Please keep this reference number for your records: 1152250700. Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

Dec 24, 2025
Jdvo
3 out of 5 stars review

Auto Connectivity doesn't work and not supported?

The microwave advertises a "Auto Connectivity" feature (see page 19 in the User Manual) that says: "While the hood and cooktop are connected, the hood fan will automatically turn on when you turn on the cooktop. The hood fan will also turn off automatically when you turn off the cooktop." But no one on the Samsung chat nor SmartThings phone support nor Appliance support was able to help identify how to enable Auto Connectivity, nor which ranges work with Auto Connectivity. So don't buy a new Bespoke Microwave assuming that it will link with your Bespoke Range and have the advertised ability to "Sync your microwave and compatible range or cooktop so ventilation and lighting turns on and off automatically, saving you time, energy, and extra effort.¹"

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung Care

Hello, We understand the difficulty of using the Auto Connectivity feature. Let us help. To turn the function on, press the Auto Connectivity button in the SmartThings App. To disconnect the hood and cooktop, press the Auto Connectivity button again. Refer to page 19 of the user manual for more information. https://downloadcenter.samsung.com/content/UM/202502/20250214160424159/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151666813 to help our team pull up your information when you message us. Thank you. -Angelica