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Customer reviews for Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave for
Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave
4.2 out of 5 stars
stars
167 ratings167 reviews
  1. 5 stars63% (106)
  2. 4 stars19% (31)
  3. 3 stars5% (9)
  4. 2 stars4% (7)
  5. 1 star8% (14)

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Showing 1-10 of 167 reviews
Aug 8, 2026
Reviewer name: momof4newbuild
5 out of 5 stars
5 out of 5 stars review

Love the Bespoke Appliances!

Ok, lets start off with saying I love a microwave over the stove. The under the counter ones dont work for me, we use the microwave as much as the refrigerator so must be accesible. With this said I want it to look pretty too, this microwave is the solution. I can hibernate the screen so it is sleek and is less obvious. I can just put the clock on too, depends on my mood. I think it looks beautiful with still being very functional. I color matched the Bespoke appliances to my cabinets since they are not white, I used SW First Star. I love the custom look with maintaining a highly functioning kitchen for a family of 6. The microwave has some great settings and I found it easy to use. I did keep QR code on since I have looked at instuctions several times, how to hibernate screen and certain cooking settings. So far it has worked great and easy to clean.It has the built in fan for the stove top, it works great and doesn't stick down. Love it, recommended!

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Jul 20, 2026
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

10-month review

Replaced a Bertazzoni micro-vent that almost burned down our house but that's another story. This unit looks very sleek and works perfectly. I love the massive door that opens up. That took some time to get used to. I love the dimming keypad. The only negative I have with this would probably be the vent speeds and sound. I wish I didn't have to cycle through all the vent speeds just to get to low. And to have a "Boost" speed? That's just lame. High, Mid & Low is all that's needed, I also love that all the buttons are touch; like an iPad and not actual buttons. That also took some time to get used to. The WiFi connectivity is a nice feature but I can't say I really use it for any of that. Why would anyone really? In conclusion, 10 months after purchase it's still working great and still looks sharp.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Aug 3, 2026
Reviewer name: Zacaboy
5 out of 5 stars
5 out of 5 stars review

Great purchase!

[This review was collected as part of a promotion.] I have this connected to direct exhaust ventilation and it works great when I am cooking. The size accomodates big dishes and I love the LED lighting.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Mar 26, 2026
Reviewer name: Chines
5 out of 5 stars
5 out of 5 stars review

Great microwave update

[This review was collected as part of a promotion.] I really like this microwave. I old microwave head very dim numbers and letters so it was very hard to set. This one has a very bright, easy touch control panel that hides everything but the clock after a few minutes. It is deep with a good size carousel. It has great cooking options that you will have to experiment with. Overall, a great upgrade at a reasonable price. You get a lot cleaner look with the big glass door in the hidden controls. No regrets at all.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Dec 25, 2025
Reviewer name: Leonidas
5 out of 5 stars
5 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] Attractive, modern design that looks great and fits contemporary kitchen aesthetics. The large 2.1 cu. ft. capacity is frequently praised for accommodating big dishes. It generally performs well, heating food quickly and evenly with effective ventilation. The ceramic enamel interior is easy to clean. Smart features like Wi-Fi connectivity and auto-syncing with compatible Samsung ranges are appreciated additions

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Aug 4, 2026
Reviewer name: Natti
4 out of 5 stars
4 out of 5 stars review

Great microwave

[This review was collected as part of a promotion.] We recently started using this microwave and are pleased with it. It looks very modern and it is easy to clean. The app also works great. I cleaned the vent filter in the dishwasher and had no issues.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Aug 3, 2026
Reviewer name: Lexus
3 out of 5 stars
3 out of 5 stars review

Minimal features

[This review was collected as part of a promotion.] Connectivity is good, dimming not a feature, fingerprints appear everywhere, heating is average, ventilation okay

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung

Thank you for sharing your honest thoughts, Lexus. It sounds like you've had the opportunity to spend some time with the microwave, and we appreciate you highlighting what stood out to you along the way. Feedback like yours helps us better understand our customers' experiences. Rachel Samsung Care

May 14, 2026
Reviewer name: Stacie
2 out of 5 stars
2 out of 5 stars review

Display going bad

I purchased this microwave in December 2023. It is now May 2026 and the LED display is starting to go out. There are digits missing from the display, so it's difficult to tell the time on the clock/timer. In the photo you can see the time should be 7:25.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung

Hello Stacie, Your feedback emphasizes how important it is to have an appliance you can count on to stay clear and easy to use every day. A display that begins to lose segments or clarity can sometimes be influenced by temporary control or power-related behavior that affects how the panel responds. In some cases, a simple reset or panel check can help restore normal visibility. This guide provides troubleshooting steps for control panel and display responsiveness. https://www.samsung.com/us/support/troubleshoot/TSG10007191/ If the display continues to show missing digits after completing those steps, connecting with Samsung Care can help us take a closer look at what’s happening and guide you with next steps specific to your microwave. Feel free to reach us through the following channels. Please keep this reference number for your records: 1152507324. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your business truly matters to us. Nicole Samsung Care

Jan 5, 2026
Reviewer name: Rayl
1 out of 5 stars
1 out of 5 stars review

Looks nice but didn't last

We've had this microwave for little more than two years and bought it mainly because it matched our kitchen. Now it suddenly stopped heating food even though everything else still works. This happened out of nowhere, sometime yesterday or possibly before the New Year, and it's especially frustrating since we don't even use it that often. Super disappointed

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung Care

Hi Rayl, We know how important it is to have a reliable appliance at home. Let us help you with your microwave. Here is a link for troubleshooting steps for your microwave that stopped heating food; kindly click the embedded words. Samsung microwave has stopped working or will not heat. https://www.samsung.com/us/support/troubleshoot/TSG10007304/?msockid=250c3e7cdd5d672729db28c4dcd966cd If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151764449) to help our team pull up your information when you message us. Thank you. -Ricardo

May 19, 2026
Reviewer name: Ryan
1 out of 5 stars
1 out of 5 stars review

No time/Screen/buttons turn off

The microwave looks very nice. However it is extremely irritating! The buttons and the time will turn completely off and when you go to “wake it up” you have to 1, try to search for where the button is at because it's dark, and 2, constantly push buttons repeatedly for it to turn back on. Why would you make a microwave that the time AND buttons disappear?! How DUMB!!

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung

Hi Ryan It’s nice to hear that the microwave looks great, and we understand how important the control panel behavior can be during everyday use. We listen closely when details like these are shared. A quick clean of the control panel and a simple power reset may help restore optimal performance. You can check the guide below for more details: https://www.samsung.com/us/support/troubleshoot/TSG10007191/ We’d like to connect with you directly to learn more about your unit and explore available options. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152522946 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care