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Customer reviews for Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave for
Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave
4.2 out of 5 stars
stars
159 ratings159 reviews
  1. 5 stars64% (101)
  2. 4 stars19% (30)
  3. 3 stars4% (7)
  4. 2 stars4% (7)
  5. 1 star9% (14)

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Showing 11-20 of 159 reviews
Mar 25, 2026
Atom 72
5 out of 5 stars review

Great style and Nice features

[This review was collected as part of a promotion.] The all-glass design makes it really easy to clean and looks great in the kitchen. It's also very quiet, which I love. The Wi-Fi features are easy to use and make it super convenient and efficient overall.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Dec 19, 2025
Timplooker
4 out of 5 stars review

Beautiful appliance!

[This review was collected as part of a promotion.] We really like our new Samsung microwave! Great capacity and the performance of the microwave from a cooking perspective is top notch. It's got lots of presets that help make things easier. The glass touch controls aren't perfect and we're wiping down the front of the microwave multiple times a day, but overall I'm very happy with this purchase and love its looks and performance.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Dec 30, 2025
Billa
2 out of 5 stars review

Microwave is good but fan is useless

The microwave portion works well. Fan however is another issue. The fan is vented using a 6” duct that goes straight through the roof. No bends but straight. First, it doesn't have enough vent power to suck steam from a boiling pot of water when it is on “boost” setting. Secondly, when it is on “boost” setting, if you put something in the microwave and press start, the vent fan switched to medium speed. This makes the fan portion of this appliance useless.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung Care

Hello Billa, We understand how you feel about the vent fan's performance. Let us help. Below is a troubleshooting link to help with the microwave's vent fan. The vent fan is weak on the Samsung over-the-range microwave: https://www.samsung.com/us/support/troubleshooting/TSG01202710/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151728734 to help our team pull up your information when you message us. Thank you. -Angelica

Mar 12, 2026
TechGuru
1 out of 5 stars review

Not a great experience on buying samsung microwave

[This review was collected as part of a promotion.] I have purchased with microwave with the assumption that it will be good in heating. It is a big disappointment that the food has to be heated more time than the previous microwave. Also, the fan sound is too noisy and touch controls are hit or miss.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung

Hello TechGuru, We acknowledge the time you took to share your review of your Samsung microwave, and we value the details you provided about its heating, fan, and touch controls. If the fan sounds louder than usual, some noise is normal from the vent fan or magnetron, and this guide covers what to look for. You can explore the full guide here: Samsung microwave is making unusual noises https://www.samsung.com/us/support/troubleshooting/TSG01001968/ For touch controls that respond inconsistently, cleaning the panel and doing a short power reset can help. You can explore the full guide here: Samsung microwave control panel does not respond https://www.samsung.com/us/support/troubleshoot/TSG10007191/ If issue persist, feel free to reach us through the following channels: Please keep this reference number for your records: 1152250700. Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

Dec 19, 2025
PenTs
5 out of 5 stars review

Modern and Minimalist

[This review was collected as part of a promotion.] Sleek, stylish, modern, minimalist. Ordered the whole bespoke set of appliances in white glass. Transformed how our kitchen looks. Microwave is decent size, display appears when touching the glass controls. Can control lights and venting thru the smarthings app. More powerful vent than our previous microwave with 4 settings. Nice led down lighting with 2 stage brightness.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Dec 19, 2025
Dbmicrowave
4 out of 5 stars review

Microwave is great but controls are different

[This review was collected as part of a promotion.] Microwave is great and I love the sleek aesthetic. Only complaint is the basic timer feature is now behind two buttons instead of right up front. Very good at cooking popcorn and heating things fast. Still fully functional, just took some getting used to.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Mar 25, 2026
BBQDude87
5 out of 5 stars review

Great heating and defrosting functions

[This review was collected as part of a promotion.] Never owned a Samsung Microwave before but since I have a pretty sizable Samsung infrastructure I decided to go for it. So far I've been impressed with the heating ability and d the defrost by weight seems pretty spot on. The only head scratcher I have is the soften butter open takes about 5 cycles to start softening the butter. Overall I would definitely buy again

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Mar 26, 2026
Cindi
5 out of 5 stars review

Great microwave!

[This review was collected as part of a promotion.] Love my microwave. I read all the reviews beforehand and all the negative issues are not an issue with this one. Maybe they improved it? Love the 30 sec button, the ease of use. It's pretty and sleek looking! Works like a charm every time and the time syncs with my Samsung range and my phone so if the time changes or my electricity goes out the clock will sync up and I don't have to change it.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Mar 12, 2026
Julz24
5 out of 5 stars review

Modern look, works great

[This review was collected as part of a promotion.] Beautiful modern & sleek microwave, cooks/defrosts very well! This replaced another Samsung microwave that I had for 12 years. I mainly use for reheat & defrost. The timer is hidden under settings & is a bit different. The menu powers down after a while when not in use- but comes back up when you touch the panel or open the door. The clock is on all the time. The fan is powerful & has 3 levels. Overall, really nice, feels solid- wish it had convection cooking. Matches my stovetop & refrigerator nicely. Highly recommend!

Review from Samsung US
Helpful?1673S87K1NNF13577516615
May 3, 2025
CC
1 out of 5 stars review

HORRIBLE DELIVERY AND INSTALLATION SERVICE.

I have no idea if this microwave is good or bad. Sam's Club uses RXO for delivery and installation. If you buy anything that uses this terrible company, don't walk away, RUN! RXO sent text for Mon delivery, no one showed. No text, email or call to inform you. Came Wed, damaged cabinet and caused big rip on my kitchen floor, Manhandled the existing microwave and bent a bolt and they were unable to remove it. Scheduled installation for Sat morning, confirmed on Fri at 9PM. No show again. no text, no call and no email. So product is still in box. Many apologies, promised to help, promise to call back. LIES. Failed in promises, no callbacks, Have to call myself and take 30 minutes (at least) each time to get someone who then say they can't do anything. I partly blame Sam's Club as other reviews mention how bad the 3rd party vendors they use are, yet these issues persist. Sam's Club execs need to get off their butts and hire decent vendors if they do not create their own delivery and installation service

Helpful?1673S87K1NNF13577516615
reply from Samsung

Dear Valued Sam&#39;s Club Client, <br /><br />We understand the dismay about your overall delivery and installation experience.<br /><br />Don&#39;t hesitate to contact our Sam&#39;s Club customer service department at P. 1-800-749-5367 Mon-Fri 8:00 AM - 11:00 PM EST Sat 9:00 am - 9:00 pm Sun 12:00 pm - 7:00 pm EST. They can answer your question or transfer you to your local store.<br /><br />Thank you.<br /><br />-Angelica