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Customer reviews for Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave for
Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave
4.3 out of 5 stars
stars
180 ratings180 reviews
  1. 5 stars63% (114)
  2. 4 stars19% (35)
  3. 3 stars6% (10)
  4. 2 stars4% (7)
  5. 1 star8% (14)

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Showing 11-20 of 180 reviews
Sep 22, 2026
Reviewer name: madiah
4 out of 5 stars
4 out of 5 stars review

easy to set up

[This review was collected as part of a promotion.] works well good deal for the price. fingerprints are left but easy to clean. easy to place. Comes with light and fan, not too loud.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Sep 8, 2026
Reviewer name: swanndog
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] This microwave is top of the line, easy to use, and quiet (unlike most microwaves we've had). We are sasmsung fans and will continue to purchase their products.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Sep 8, 2026
Reviewer name: kitchen attic
5 out of 5 stars
5 out of 5 stars review

love all the fast features

[This review was collected as part of a promotion.] Replaced Samsung micro with new Samsung micro. had great experiences with my last one and so far this one is living up to the same expectaions.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Jul 20, 2026
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

10-month review

Replaced a Bertazzoni micro-vent that almost burned down our house but that's another story. This unit looks very sleek and works perfectly. I love the massive door that opens up. That took some time to get used to. I love the dimming keypad. The only negative I have with this would probably be the vent speeds and sound. I wish I didn't have to cycle through all the vent speeds just to get to low. And to have a "Boost" speed? That's just lame. High, Mid & Low is all that's needed, I also love that all the buttons are touch; like an iPad and not actual buttons. That also took some time to get used to. The WiFi connectivity is a nice feature but I can't say I really use it for any of that. Why would anyone really? In conclusion, 10 months after purchase it's still working great and still looks sharp.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Aug 18, 2026
Reviewer name: Gran
5 out of 5 stars
5 out of 5 stars review

Sleek and roomy

[This review was collected as part of a promotion.] This microwave has so much room! I can heat anything up in it. The outside looks so sleek and modern. It doesn't show fingerprints either.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Aug 3, 2026
Reviewer name: Zacaboy
5 out of 5 stars
5 out of 5 stars review

Great purchase!

[This review was collected as part of a promotion.] I have this connected to direct exhaust ventilation and it works great when I am cooking. The size accomodates big dishes and I love the LED lighting.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Aug 3, 2026
Reviewer name: Lexus
3 out of 5 stars
3 out of 5 stars review

Minimal features

[This review was collected as part of a promotion.] Connectivity is good, dimming not a feature, fingerprints appear everywhere, heating is average, ventilation okay

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung

Thank you for sharing your honest thoughts, Lexus. It sounds like you've had the opportunity to spend some time with the microwave, and we appreciate you highlighting what stood out to you along the way. Feedback like yours helps us better understand our customers' experiences. Rachel Samsung Care

May 3, 2025
Reviewer name: CC
1 out of 5 stars
1 out of 5 stars review

HORRIBLE DELIVERY AND INSTALLATION SERVICE.

I have no idea if this microwave is good or bad. Sam's Club uses RXO for delivery and installation. If you buy anything that uses this terrible company, don't walk away, RUN! RXO sent text for Mon delivery, no one showed. No text, email or call to inform you. Came Wed, damaged cabinet and caused big rip on my kitchen floor, Manhandled the existing microwave and bent a bolt and they were unable to remove it. Scheduled installation for Sat morning, confirmed on Fri at 9PM. No show again. no text, no call and no email. So product is still in box. Many apologies, promised to help, promise to call back. LIES. Failed in promises, no callbacks, Have to call myself and take 30 minutes (at least) each time to get someone who then say they can't do anything. I partly blame Sam's Club as other reviews mention how bad the 3rd party vendors they use are, yet these issues persist. Sam's Club execs need to get off their butts and hire decent vendors if they do not create their own delivery and installation service

Helpful?1673S87K1NNF13577516615
reply from Samsung

Dear Valued Sam&#39;s Club Client, <br /><br />We understand the dismay about your overall delivery and installation experience.<br /><br />Don&#39;t hesitate to contact our Sam&#39;s Club customer service department at P. 1-800-749-5367 Mon-Fri 8:00 AM - 11:00 PM EST Sat 9:00 am - 9:00 pm Sun 12:00 pm - 7:00 pm EST. They can answer your question or transfer you to your local store.<br /><br />Thank you.<br /><br />-Angelica

Jan 5, 2026
Reviewer name: Rayl
1 out of 5 stars
1 out of 5 stars review

Looks nice but didn't last

We've had this microwave for little more than two years and bought it mainly because it matched our kitchen. Now it suddenly stopped heating food even though everything else still works. This happened out of nowhere, sometime yesterday or possibly before the New Year, and it's especially frustrating since we don't even use it that often. Super disappointed

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung Care

Hi Rayl, We know how important it is to have a reliable appliance at home. Let us help you with your microwave. Here is a link for troubleshooting steps for your microwave that stopped heating food; kindly click the embedded words. Samsung microwave has stopped working or will not heat. https://www.samsung.com/us/support/troubleshoot/TSG10007304/?msockid=250c3e7cdd5d672729db28c4dcd966cd If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151764449) to help our team pull up your information when you message us. Thank you. -Ricardo

May 19, 2026
Reviewer name: Ryan
1 out of 5 stars
1 out of 5 stars review

No time/Screen/buttons turn off

The microwave looks very nice. However it is extremely irritating! The buttons and the time will turn completely off and when you go to “wake it up” you have to 1, try to search for where the button is at because it's dark, and 2, constantly push buttons repeatedly for it to turn back on. Why would you make a microwave that the time AND buttons disappear?! How DUMB!!

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung

Hi Ryan It’s nice to hear that the microwave looks great, and we understand how important the control panel behavior can be during everyday use. We listen closely when details like these are shared. A quick clean of the control panel and a simple power reset may help restore optimal performance. You can check the guide below for more details: https://www.samsung.com/us/support/troubleshoot/TSG10007191/ We’d like to connect with you directly to learn more about your unit and explore available options. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152522946 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care