I purchased the Tempur-Pedic Model 10737150M mattress from Ashley Furniture in New Rochelle, NY, on June 8, 2024. I received the mattress in the first week of July but was traveling for the summer. Once I started using it, I gradually began experiencing severe back pain. By October, my back was so inflamed that I had to reach out to Ashley Furniture for assistance. To my surprise, I was informed that I had no warranty because I had bought the mattress as an "as-is" floor model. I explained that I didn't know they were selling defective products and that they should stand behind the items they sell, especially when it comes to something as expensive as a Tempur-Pedic mattress. They then told me to contact Tempur-Pedic directly if I believed the mattress was defective. However, despite multiple attempts to get in touch with Tempur-Pedic, I received no response. Now, I wake up in excruciating pain every morning, and I'm also experiencing significant discomfort in the middle of the night. I can only sleep on my back, and even then, the sleep I get is minimal. The mattress feels much too soft for a medium Tempur-Pedic, and I am in constant pain when sitting on it for any period of time. For context, I've had a Tempur-Pedic mattress for over 10 years without any issues, so I know how they should feel. This has been an absolutely horrible experience, and I feel like I've wasted my money. I will never purchase another Tempur-Pedic mattress again and strongly advise others to be cautious when considering a purchase. The pain and frustration I've experienced have made this an incredibly disappointing investment.

[This review was collected as part of a promotion.] I bought my first tempurpedic in 1997 after i lost my house in a flood. Had it until my divorce in 2015, she kept the mattress somehow. Did not get restful sleep until I GOT MY NEW MATTRESS and have been sleeping soundly ever since. My new one is better than my old one. Coupled with the adjustable base and I don't snore as bad, no sore throat when i wake up. If you want a good nights sleep this is it. I don't even get up to go to the bathroom 3 times a night anymore. I suspect discomfort was waking me, vacating my bladder allowed my joints to get back in alignment so I could go back to sleep every night. Now if I wake up I really do have to go. Life has gotten so much better. Mark

[This review was collected as part of a promotion.] My husband and I love our adjustable Tempur-ProAdapt bed. We are both sleeping much better and we love the remote adjust-ability for each of us. We ordered a split King and couldn't be happier. We thought the split might be a problem, but the beds fit nicely together and we barely notice the split. We highly recommend.

I love this bed and the adjustable base. I sleep better than I did with my old bed. I am less sore when I wake up most mornings now. I would definitely recommend this bed to anyone. The mattress protector, that I HAD to purchase however, was a complete waste of money. It does not keep you cooler at all like it claims it's supposed too and the fitted sheet slides all over on it because it is way too slippery. It's also nonrefundable, which I think is ridicules since it was not cheap. I would only give this a 1 out of 5 stars. I would give the ProAdapt Medium Hybrid 5 out of 5 stars.

This bed is made beautifully - I love everything about it... EXCEPT it is way too firm for what I thought a medium bed should be. My husband likes a firm mattress, I like them softer, so we thought a medium hybrid would be perfect. He is a big man (over 6'4 about 300 lbs.) and I'm half that. What I love is that I don't feel him move throughout the night, or getting up. I don't roll into the center and into him due to the difference in our weight. What I don't like is that I feel like I'm sleeping on the floor. I have tried this bed for 8 weeks now, and it hasn't gotten better. I wake with a back ache (between my shoulder blades) and I'm so disappointed my body won't adjust. I will be returning it for a softer feeling mattress and hopefully, my husband will adjust because he just loves it the way it is....

[This review was collected as part of a promotion.] Worst bed I've ever owned. I regret going beyond the 90 days and was hoping that after several online comments on Facebook that someone from the company would reach out and try and make it right m. That's true customer service. Soon as this is paid it will get thrown in the trash and I'll purchase from a competitor.

Bed is pretty hard and then it sinks in at all pressure points and it's hard to crawl out of the holes. The sheets always pull off during the night. I always wake up with a back that is hurting and this is why I bought it to start with. I am hoping it gets better with age? Can't sit on the edge of the mattress without sliding off of it.

Great mattress sleep much better at night!! Only issue is the sheets do not stay on. I thought it was the$170 mattress protector that was slipping the sheets off. But it wasn't. They continue to fall off every night. I have the extra deep pocketed sheets too....

[This review was collected as part of a promotion.] Had it now for over two weeks. Very comfortable and relaxing to sleep on. Purchased the split cal king and works well as my husband adjusts his side very often whereas I don't. Easier than I thought to change the sheets. Going from a queen bed to cal king also made the difference. Customer service and sales person very helpful and kind.

We purchased from Kathy at the Uptown location. She was one of the best sales persons I have ever dealt with. So kind and non-pressuring. She gave us plenty of time to explore all the mattresses and had answers to all our questions. We chose the king pro adapt medium hybrid and the smart adjustable base. I fell in love with it in the showroom, and I will say it took me about 2-3 weeks to adjust, but there was a night and morning where my husband woke and asked me, "Did you wake last night?" That was when we both realized we had been sleeping through the night for the past few days. WOW! What a different that makes in your everyday life. This mattress is absolutely amazing. So comfortable but supportive in just the right areas. I suffer from low back problems and can have restless legs from time to time. The zero G with slightly lower head works so well for my back and legs. So worth the price tag!!!