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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress for
Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress
4.5 out of 5 stars
stars
2,720 ratings2,720 reviews
  1. 5 stars76% (2,060)
  2. 4 stars11% (291)
  3. 3 stars5% (139)
  4. 2 stars3% (78)
  5. 1 star6% (152)
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Showing 1,371-1,380 of 2,720 reviews
Nov 15, 2023
MMellon
2 out of 5 stars review

Uncomfortable heating from mattress while sleeping

This mattress was a replacement for a warranty issue that we had with our previous Pro-Adapt. The very first night we slept on this mattress, we noted how "hot" the mattress was. We never had an issue with the temperature, with our previous mattress. In fact, the bedding on the mattress was exactly the same bedding that we used with the new mattress. Since that first night, we have had numerous issues with the temperature of the mattress. Either my wife or myself have been kicking the "lighter" bedding off of us during the night, in order to sleep. I reached out to one of your customer care agents to discuss the issue we were having, and that agent forwarded our complaints to someone other than herself. We received an e-mail a few days later, stating that the mattress was a warranty replacement and that we were "stuck" with the mattress. "There is nothing that Tempurpedic will do at this time"! We paid an additional amount of money for the mattress that the warranty did not cover and at this point, I am greatly considering replacing the mattress with another product. This is not our first Tempuric Mattress that we owned and at this point in time it might be my last. You are not standing behind your product and I am sure that this review posted on Social Media will surely sway others from purchasing a mattress from your company. Extremely disappointed and exhausted... Michael and Susan Mellon

Review from tempurpedic.com
Helpful?47AMUETG2PBQ13577516304
Mar 12, 2019
Do Not Honor Warranty
1 out of 5 stars review

Their 10 year full replacement warranty is not true

I was a big advocate of Tempur Pedic until now. I bought an advantage firm mattress 9 years ago. I loved it until it began to severely sag over the past year. They have a 10 year full replacement warranty. Warranty department said they will cover it but want to replace it with a medium support and if I want a firm support they will charge me $1700.00 for an upgrade. I don't want an upgrade I want firm replaced with firm. That is all I want. The difference between the mattress they approved(adapt medium) and the pro adapt firm is $800.00 retail. I offered to pay that but they refuse. They want $1700.00. This is not a warranty at all. The mattress they approved is not the most like my mattress because it is not firm. When I explain that to customer service they are very rude. So very disappointing.

Review from tempurpedic.com
Helpful?47AMUETG2PBQ13577516304
Mar 19, 2020
Gramo
5 out of 5 stars review

Worth the price

I was experiencing sciatica pain so severe that I couldn't get comfortable when I laid down to sleep at night. I tossed and turned trying to find a comfortable position, disturbing my husband's rest as well. My old Tempur-pedic needed to be replaced, I thought. The first night on the new mattress proved me right, I went right to sleep with no problems finding that a comfortable position. While I still have some sciatica issues during the day, I know when I lay down I will be comfortable. We chose this mattress over the cooling versions because what I loved about the old one was the way it kept me warm. This one is just the same, warm and supportive. It certainly changed my life for the better!

Review from tempurpedic.com
Helpful?47AMUETG2PBQ13577516304
Oct 6, 2020
Happy Sleeper
5 out of 5 stars review

Great Sleep without getting Stuck!

[This review was collected as part of a promotion.] A great night of sleep! Took about a week to get used to a memory foam mattress but now that I have I wouldn't go back. The Hybrid feature is great so you don't sink too far in and can get out of bed easily.

Review from tempurpedic.com
Helpful?47AMUETG2PBQ13577516304
Sep 4, 2023
Harvey's mattress
5 out of 5 stars review

Night and day difference

My wife and I had been sleeping on our old mattress for a few years and no matter how many pads we added to the top we still woke up restless and with back pain. Since the first night with the Tempur Pedic mattress it has been a night and day difference from the way we feel when we wake up refreshed and pain free.

Review from tempurpedic.com
Helpful?47AMUETG2PBQ13577516304
Feb 13, 2021
Night SWEATER
3 out of 5 stars review

It starts out cool.

It stays cool for about 15 minutes. I love the comfort, but the mattress tends to get to warm. We bought this bed because some of the medications I'm on for my cancer cause night sweats and I thought it would stay cool most of the night. My best night of sleep so far was about 5 hours. Most nights it's 3 hours.

Review from tempurpedic.com
Helpful?47AMUETG2PBQ13577516304
Jul 13, 2019
Overly Satisfied Sleeper
5 out of 5 stars review

Worth Every Penny!

My boyfriend and I had recently moved to a new apartment and had our mattress damaged during the moving process. We needed a mattress and fast! We tried every mattress in the store and could not find something we liked until on our way out we laid down on the Tempur-ProAdapt Soft. It was like no other mattress in the store! It was extremely comfortable, minimal to no motion transfer, and the best support. After going to about 5 different mattress stores and laying down on over 75 beds we returned to purchase the Tempur-ProAdapt Soft. We have had this mattress for a month now and I have had the best sleep ever. My back feels amazing when I wake up in the morning, I can't feel my partner move around in the middle of the night, and I never want to leave my bed. If anyone has trouble deciding if they want this mattress based on the price, it will be worth every penny! I will forever be sleeping on a Tempur-Pedic mattress! Also don't forget to purchase a pair of Tempur-Pedic pillows to go with this amazing bed.

Review from tempurpedic.com
Helpful?47AMUETG2PBQ13577516304
Oct 12, 2019
First Time Temper-Pedic User/Buyer
4 out of 5 stars review

Great mattress overall

When I first bought this mattress I didn't know what to think as I have never owned or slept on a Tempur-Pedic mattress before. Our previous mattress was over 11 years old and was an excellent mattress (Lady Americana). We loved it but of course at 11 years it wasn't as comfortable as before. My wife and I went to a local retailer and tested out multiple Temper-Pedic mattresses and decided on the Pro Adapt Hybrid (Queen) as I am 6'2 and 225 lbs. We also purchased an adjustable ERGO base. This has the Zero G function that relives a lot fo pressure from my wife's back as she has back pain due to an accident and major surgery. The first 3-4 months was not as comfortable as I thought it would be. The reason seems to be that the mattress was actually correcting my sleeping position and this caused my lower back to hurt for about 2-3 months intermittently. After that period I sleep like the dead on our mattress, LOL. I will say that sleeping on my back is a little tricky and this mattress doesn't quite support my lower back as much as my old mattress, but I fall asleep on my side and that does the trick. If you are looking for a mattress to sleep on your back and you are over 200lbs, I would recommend the Lux Adapt (Firm), if you can afford it. Its pretty pricey. I have only had the mattress for just under a year so this review is based on that time frame. So far, so good. I would like to give it a few more years and see how well it holds up. Overall it seems like a good purchase and if you can afford it, this mattress seems like a solid purchase, but only time will tell.

Review from tempurpedic.com
Helpful?47AMUETG2PBQ13577516304
Dec 14, 2019
Cliff Geyer
4 out of 5 stars review

Extremely comfortable

I really like the bed. An adjustable split CA King. I can move and change positions easily and have no back creaks etc. at all. Only one complaint. I am 6'2" and when the adjustable feature is used I slide down and my feet hang over the end of the bed. Pretty minor all in.

Review from tempurpedic.com
Helpful?47AMUETG2PBQ13577516304
Jun 27, 2023
Happy sleeper
5 out of 5 stars review

First time in years peaceful sleep.

This is a firm mattress. My husband was ready to return next day. He is a big man so this was a computerized fit for him. I reminded him you have to give it an adjusting period. In the past he has had pain. I have not heard any complaints about his hip or back. I am able to sleep peacefully without him waking me through out the night. Max our salesman took time with us and answered our questions. He was knowledgeable about the products he sells.

Review from tempurpedic.com
Helpful?47AMUETG2PBQ13577516304