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Customer reviews for Member's Mark Halstead XL Seating with Sunbrella Fabric, 4pc for
Member's Mark Halstead XL Seating with Sunbrella Fabric, 4pc
4.4 out of 5 stars
stars
212 ratings142 reviews
  1. 5 stars68% (145)
  2. 4 stars17% (35)
  3. 3 stars5% (11)
  4. 2 stars4% (9)
  5. 1 star6% (12)

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Showing 131-140 of 142 reviews
Jul 4, 2022
Kookum
5 out of 5 stars review

Need help with the customer service number

I bought mine in March but just opened it on Friday but missing the covers and also one of the chair is damaged. Please does any one has the number to their customer service? Unfortunately, I threw the empty boxes away after tearing them apart to search for the covers. Looking forward to fully enjoy them

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Apr 29, 2021
kelley
2 out of 5 stars review

Product Page & Customer Care Documents Need HELP

Ok, so this set it gorgeous BUT if we weren't in a state of COVID buying demand, this product would fail, because the proper due diligence has not been completed. IE- the product page does not list the Sunbrella cushion color (for those wondering, it is Cast Silver), the frame is a light brown, warranty - I only know it is 5 years because I called and talked to 3 reps.. also, nowhere does the page state if the cushions are removable - I received 2 different answers. Also, the accent pillow color is missing. Lastly, please update the customer rep documents for the 1-800 number listed at the bottom - they do not know the accent pillow color or the pillow thickness. Great item, but c'mon - due some due diligence in setting up such an expensive item. Also, please include the actual manufacture name.

Helpful?63I77ES568LH13577501120
Sep 27, 2022
Michelle
5 out of 5 stars review

High quality

This set is very large which is perfect for our sitting area. I can't be happier.

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May 2, 2023
msaenz
4 out of 5 stars review

dented table but beautiful set

I’ve been wanting this set for quite some time and finally bought it. Everything is beautiful and it was an easy set up, however the table corner was dented. We didn’t want to mess with returns so we kept it.

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May 27, 2022
Steph
4 out of 5 stars review

seating set

Love this set bought one for the front porch Now bought one for the patio Disappointed they didn’t include the accent pillows as they did last year :( Still very very nice Just like rh but way less money

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Dec 28, 2021
Rosa
2 out of 5 stars review

Beautiful set

I purchased this set on line for club pick up. When I got it home and unboxed, I realized there were no accent pillows. The description on line says it comes with accent pillows and when I contacted the sams club , I was told that the pillows didn’t come with the set. In someone else’s review pictures, I see they had accent pillows, why would they take them away. Very deceiving.

Helpful?63I77ES568LH13577501120
May 12, 2022
Disappointed customer
1 out of 5 stars review

Poor Customer service

There should've been a disclaimer that self-assembly required. Furniture shows up completely boxed with pretty much leaving it for me (1 person in the household) to figure out how to set it up. On top of that, I was on the phone for 1.5 hrs requesting for someone to help schedule a setup, they told me that this item doesn't come with service. Why was this not stated clearly on the item description? Most company websites who sell large products, state either "self-assembly required" or options to purchase installation services. Being a member of the club for over 15 years, this was EXTREMELY disappointing customer service.

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May 27, 2021
Mel
5 out of 5 stars review

Durable

This set is built to last! Looks nice. Would love to buy two more chairs. Is there a way to buy individual pieces of this collection?

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Jun 2, 2022
need screws
5 out of 5 stars review

missing screw for table legs

I couldn’t find the 12 screws to hold the table leg one does anybody know what size they are so I can just go buy them

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Mar 24, 2021
Patikakes007
1 out of 5 stars review

Not happy with this purchase

One sofa came in damaged ! I, sold furniture and I, know how to fit people so they are comfortable. This is not deep seating . I'm 5ft. 2 in and I , barely fit . Would not recommend !

Helpful?63I77ES568LH13577501120
reply from Member's Mark Supplier

We are so sorry to hear about this. Please contact our customer service team at customerservice@coronadocasuals.com so we can assist.