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Customer reviews for Member's Mark Halstead XL Seating with Sunbrella Fabric, 4pc for
Member's Mark Halstead XL Seating with Sunbrella Fabric, 4pc
4.4 out of 5 stars
stars
212 ratings142 reviews
  1. 5 stars68% (145)
  2. 4 stars17% (35)
  3. 3 stars5% (11)
  4. 2 stars4% (9)
  5. 1 star6% (12)

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Showing 121-130 of 142 reviews
Aug 2, 2022
luxuryseeker
5 out of 5 stars review

love this set!

This set looks like restoration hardware or arhaus. Extremely high quality. Mine came with some scratches on the arm rests :/ . But it’s just too nice to return.

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May 7, 2023
Nick
5 out of 5 stars review

Great set

Price has dropped from $2,500 to $2,000 since we bought it just 3 weeks ago. $2,000 is a steal, this is a great set. Looks beautiful, is comfortable, large, and quality. We are a tall-ish couple (5'10" & 6'1"), so a higher seating height and stiff cushions were important to us when shopping. Hits the mark on both. Everything is very solid and does not look or feel cheap. One thing I was concerned about (we have two small children) was whether the tabletop could be pushed up from the bottom. The tabletop is one solid piece (and heavy!) bolted to the legs, so no issues there. Delivery was great and no damage whatsoever. Extremely pleased with this buy. Wish I could have bought it for $500 cheaper!

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Jul 1, 2024
Roxy
5 out of 5 stars review

Verified Purchase

Outdoor seating

Love love it large enough for a lot of ppl

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Apr 7, 2022
Donna
5 out of 5 stars review

Verified Purchase

Top quality!

Love this set! It looks so high-end!

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May 22, 2024
Tammi
4 out of 5 stars review

Pricey but worth it.

Bought this set last year it is very comfortable. The reason we picked this set was for the higher back. However we lost a chair cushion in a storm and I can't find a replacement.

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Jun 9, 2022
tdawg
5 out of 5 stars review

excellent

I looked for months and never could make my mind up. Finally I just went for it and this is absolutely perfect! I get nothing, but compliments. Same stuff they sell at expensive outdoor living stores! Half the price!

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May 4, 2025
JDubs
2 out of 5 stars review

No way to replace cushions.

We bought this two years ago and it is good quality but the cushions do not hold up well (covered porch, but we do allow the dog to sit on it). Have been unable to find a legitimate way to replace cushions.

Helpful?63I77ES568LH13577501120
reply from Member's Mark Team

We're sorry to learn you are unhappy with the cushions, JDubs. Please contact Member Support at (888) 301-0332 and they can connect you with the manufacturer and help you obtain new cushions.

Apr 29, 2021
kelley
2 out of 5 stars review

Product Page & Customer Care Documents Need HELP

Ok, so this set it gorgeous BUT if we weren't in a state of COVID buying demand, this product would fail, because the proper due diligence has not been completed. IE- the product page does not list the Sunbrella cushion color (for those wondering, it is Cast Silver), the frame is a light brown, warranty - I only know it is 5 years because I called and talked to 3 reps.. also, nowhere does the page state if the cushions are removable - I received 2 different answers. Also, the accent pillow color is missing. Lastly, please update the customer rep documents for the 1-800 number listed at the bottom - they do not know the accent pillow color or the pillow thickness. Great item, but c'mon - due some due diligence in setting up such an expensive item. Also, please include the actual manufacture name.

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Jul 4, 2022
Kookum
5 out of 5 stars review

Need help with the customer service number

I bought mine in March but just opened it on Friday but missing the covers and also one of the chair is damaged. Please does any one has the number to their customer service? Unfortunately, I threw the empty boxes away after tearing them apart to search for the covers. Looking forward to fully enjoy them

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Jan 22, 2023
mom123
5 out of 5 stars review

love it… now

After the DISASTER that was the pickup process from the store and getting it home in a uhaul, the set is very nice quality. It’s super sturdy and I see it lasting for years on my covered patio. Only downside is the covers cl faded after the first year and that was even on a covered porch. Would highly recommend the is set if you can get it delivered. I do not recommend getting it at the store.

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