Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave forMember photos









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A Bit of a Learning Curve.
I bought this two weeks ago, and it was installed to days ago. So far, I have found it to be a wonderful microwave, however, when I tried to use Auto Cook to soften some butter, I couldn't get it to work. The book was no help. I ended up guessing at the seconds needed, like I used to do on my old "Stupid" microwave. Also, when trying to add my microwave to the SmartThings app, it has not progressed through the final step. It stopped saying, "Almost there! Your microwave is being added to SmartThings.
Model sucks for sure
This microwave was included in my new home. When cooking something over 3 minutes the left side of the microwave steams up on the outside and goes up on the left cupboard door above the microwave steaming up and that will warp or otherwise damage the cupboard. The Samsung warranty is not worth the paper it's written on as techs have been out and have seen what it does and says that's normal. Too throw steam out and warp the upper cupboard. OMG, really? Don't buy it.
Hello Patty, We understand how you feel about your microwave letting out steam. we're here to help. Steam can accumulate when you operate the oven when humidity is high and in no way indicates microwave leakage. Wipe with a soft cloth if steam accumulates inside or outside the oven door. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148388031) to help our team pull up your information when you message us. Thank you. -Kimberly
Out with the Old, In with the New!
[This review was collected as part of a promotion.] I bought this microwave overhead range hood about a month ago since my old one no longer wanted to power on. It was going to a large repair bill and had no guarantee it would last. I found this one after doing some research and loved the look, the technology behind it and the price. The food always come out perfect and the interior finish is great. The no handle design matches my bespoke Fridge/Freezer complete with the stainless steel finish. I added them to my Samsung app and I love that I can multitask and start/stop my cooking or reheating without touching the microwave itself. The difference in performance from our last microwave is night and day. This is the first microwave that a popcorn setting actually works and doesn't burn or undercook your popcorn. Definitely worth the price and the installation was easy to follow and complete.
Great product
[This review was collected as part of a promotion.] Works great, no hassle installing myself. Exhaust fan is strong. I just wish the clock was blue lightning like the matching stove we bought together, looks odd. One is white lights/ microwave, the other is blue/ stove.
Sleek Microwave
[This review was collected as part of a promotion.] We moved almost a year ago and I have been slowly upgrading our appliances! We already love Samsung, so it was only fitting to switch our microwave to Samsung! The microwave was the last appliance to be upgraded and it looks beautiful! Since we use our microwave daily, I knew I wanted a reliable appliance! I chose the Samsung Over-the-Range Microwave in Matte Black Steel! I already use the SmartThings app, so connecting the microwave was so easy! The Samsung Microwave features: LED Display, Glass Touch Controls, SmartThings Cooking, and Ceramic Enamel Interior! The Microwave also offers a kitchen timer, +30 seconds, SensorCook, Auto Cook, Keep Warm, and Defrost! Compared to our old microwave, this is a huge upgrade! I adore the Wi-Fi Connectivity, Voice-Enabled, Clock (12 hr/24 hr) with Daylight Savings Time Adjustment, Reminder End Signal, LED Cooktop Lighting, Halogen Interior Lighting, Vent Fan Control: On/Off/DelayOff, Sound On/Off, and Eco Mode! Learning the Samsung Microwave looks to be straight forward. We are so grateful and excited for our new microwave!
Awful keypad
It's hard to believe but the keypads for this "Smart unit" are NOT BACKLIT. Only the clock is backlit. You need kitchen lights to be able to see the numbers. Our previous unit was excellent; it included a keypad you could read any time because it was backlit. It is now installed and cannot be returned. We call the store and Samsung--no way to return/upgrade
Hi there, Thank you very much for your observation of our microwave. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-
Classy Looking Microwave That Works Well!
[This review was collected as part of a promotion.] We bought this about a month ago after our previous microwave completely fell apart. So far, we love it! It looks very sleek and I appreciate being able to sync it to my phone so that I can turn off the sound on it. I also love that there isn't a handle on the outside of the door (this is what broke on our previous one). The inside is pretty large and is easy to keep clean, especially because the interior is a dark blue so it doesn't show food splatter quite as easily. Definitely recommend if you want a microwave that works well, but also looks super nice!
Neat microwave but misses the mark
[This review was collected as part of a promotion.] I like the integration with my Samsung range. It is really neat how when I turn on the range it turns on the microwave vent fan. The color is nice and goes well with the kitchen. The buttons on the front are really sleek. The microwave door does not always close. This causes it to act like it is starting even though the cook request is complete. So you have to shut it and then push the top right corner to make sure the door is closed. The glass turn table is extremely difficult to line up. So it makes a scratching sound that make it sound like it is going to break. The defrost options does not include a timed defrost. It only defrosts by weight. Overall, it’s a decent microwave but not built up to Samsung’s standards
Greetings! It's great to hear that you're enjoying the integration features of your Samsung range and microwave, as well as the sleek design and color that complements your kitchen. However, I understand the frustration you're experiencing with some aspects of the microwave. I have shared a Samsung link below that can help with your experience. Microwave turns on by itself: https://www.samsung.com/us/support/troubleshooting/TSG01001966 If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147223641 to help our team pull up your information. Leo
Negative
Product will work for about a year and a day, assuming it shows up intact, which mine took 3 tries. Then you have it installed over the stove, as per the design, and the heat and steam from your stove will corrode the keypad, resulting in a large repair bill. STAY AWAY FROM SAMSUNG
Hi there, We understand how you feel regarding this microwave. We are here to help you in every way we can. Please see page 32 of the user manual for steps on how to clean the microwave to avoid corrosion. https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148988292), and it will help our team pull up your information. ^Rodel
Awesome microwave
[This review was collected as part of a promotion.] The new ME21DG6300MTAA Samsung microwave has been amazing. I actually did the install myself because I wasn't available during the delivery time. The install overall was pretty easy, although a few different points could have used a little more clarification. In the end, I got it installed and it looks amazing (especially over my Samsung stove). The microwave design is super slick with the handle being a groove to put your hand in, and all the buttons being touch sensitive on the front. It may sound a little silly but one of my favorite features of the microwave is the LED light underneath it. It has a high and low mode and both put out the perfect amount of light. I personally love to leave my microwave light on at night, so while it's silly I really enjoy it. I've since given the "Auto Cook" mode a test and I was really impressed. I put in a cup of quinoa and two cups of water in a container and told the microwave that's what I was cooking. About fifteen minutes later it was done and the quinoa was perfectly cooked without being soggy or waterlogged. Friends and family have made plenty of positive comments regarding the design / aesthetics as well as the function.




















