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Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave for
Samsung 2.1 cu. ft. Over-the-Range Microwave
4.3 out of 5 stars
stars
320 ratings319 reviews
  1. 5 stars71% (227)
  2. 4 stars13% (41)
  3. 3 stars6% (18)
  4. 2 stars1% (4)
  5. 1 star9% (30)

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Showing 211-220 of 319 reviews
Oct 29, 2024
Reviewer name: Faiz
5 out of 5 stars
5 out of 5 stars review

Exactly the over the range microwave I want

[This review was collected as part of a promotion.] I liked the design of all the microwaves I have seen recently. This is easy to clean and smart things is a plus when I was wondering why I would need a smart oven. You can send the instructions to cook based on the recipe from your phone directly and can control the hood from the app. Nice to have features !!

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Jun 6, 2024
Reviewer name: BigEDadddy
3 out of 5 stars
3 out of 5 stars review

Neat microwave but misses the mark

[This review was collected as part of a promotion.] I like the integration with my Samsung range. It is really neat how when I turn on the range it turns on the microwave vent fan. The color is nice and goes well with the kitchen. The buttons on the front are really sleek. The microwave door does not always close. This causes it to act like it is starting even though the cook request is complete. So you have to shut it and then push the top right corner to make sure the door is closed. The glass turn table is extremely difficult to line up. So it makes a scratching sound that make it sound like it is going to break. The defrost options does not include a timed defrost. It only defrosts by weight. Overall, it’s a decent microwave but not built up to Samsung’s standards

Review from The Insiders
Helpful?7525W0RVSGST13577501090
reply from Samsung Care

Greetings! It's great to hear that you're enjoying the integration features of your Samsung range and microwave, as well as the sleek design and color that complements your kitchen. However, I understand the frustration you're experiencing with some aspects of the microwave. I have shared a Samsung link below that can help with your experience. Microwave turns on by itself: https://www.samsung.com/us/support/troubleshooting/TSG01001966 If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147223641 to help our team pull up your information. Leo

Jan 2, 2025
Reviewer name: Mel Loves Samsung
5 out of 5 stars
5 out of 5 stars review

Pretty Microwave

[This review was collected as part of a promotion.] I think I bought this microwave mainly because it was cute~ LOL. It's pretty functional and does what it's supposed to do. I'm discovering something about it just about every time i use it. Need to read up on the directions though.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Apr 22, 2024
Reviewer name: Kellaphin
5 out of 5 stars
5 out of 5 stars review

Beautiful microwave!

[This review was collected as part of a promotion.] I love this Samsung Microwave. It is absolutely beautiful with a sleek design and has classed up my kitchen immensely! Not only is is beautiful, but it functions amazing! It has a huge capacity which is amazing for my large family. One of my favorite features may seem like a strange one, but I love being able to silence it! I can mute the noises a typical microwave makes, which is so convenient because I am usually the first one up getting ready for work in the morning, and I try to be as quiet as possible. Now I can microwave my breakfast without waking up my kids with all the loud beeps! I love how user friendly this microwave is and how easy it is to find exactly the button I need. The popcorn button is amazing and microwaves my popcorn perfectly every time! It is so quick and I'm not left with a bunch of unpopped kernels! The best part is how easy it is to keep clean! I made oatmeal just this morning and I didn't realize until too late that it had boiled over. In my old microwave I would have been left scrubbing dried oatmeal for who knows how long. With this new microwave, it doesn't cling to the surfaces at all, and I was able to just wipe it with a paper towel, and it slid right off! I am so happy with my purchase, this microwave is absolutely amazing and I love it!

Review from The Insiders
Helpful?7525W0RVSGST13577501090
Jan 10, 2025
Reviewer name: NYCLES
1 out of 5 stars
1 out of 5 stars review

Awful keypad

It's hard to believe but the keypads for this "Smart unit" are NOT BACKLIT. Only the clock is backlit. You need kitchen lights to be able to see the numbers. Our previous unit was excellent; it included a keypad you could read any time because it was backlit. It is now installed and cannot be returned. We call the store and Samsung--no way to return/upgrade

Review from Samsung US
Helpful?7525W0RVSGST13577501090
reply from SEA Care

Hi there, Thank you very much for your observation of our microwave. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

May 22, 2024
Reviewer name: brianjill6
4 out of 5 stars
4 out of 5 stars review

Sleek Modern Look

[This review was collected as part of a promotion.] I was definitely in need of a new microwave, and I love my choice with this one. The amount of space inside is impressive. Also, the inside wipes clean very easily which I found out the first time my husband used it and exploded his food. There is a handy cooking chart printed on the inside. The dinner plate feature has been very accurate. As you can see both the clock and the cooktop light are nice and bright. I am still learning the Smart Things app but so far, I think it is a nice feature. My one complaint is that it seems to always have fingerprint marks on it. Overall, I am pleased with my purchase.

Review from The Insiders
Helpful?7525W0RVSGST13577501090
Jul 7, 2024
Reviewer name: Jessa
5 out of 5 stars
5 out of 5 stars review

A good microwave DOES make a difference!

[This review was collected as part of a promotion.] When I was shopping for new appliances I thought I didn’t care much about the microwave. A microwave is a microwave, right? As long as I can reheat the occasional leftovers and pop some popcorn, who cares about bells and whistles. So I didn’t even necessarily choose this — it just came with the rest of my Samsung appliances. But wow. I didn’t know it was possible for a microwave to intuitively heat leftovers so that the outside and inside of the plate cook at the same pace. This microwave does it with a couple quick auto-setting choices. No guesswork on how many minutes at what power. I don’t think I’ve EVER successfully used the automatic settings successfully in a microwave before now. It’s seriously impressive. I’m also told you can bake a cake in this thing, which I actually believe (though I haven’t tested this claim, because I also got an excellent new Samsung oven). Overall, I’m exceptionally pleased!

Review from Samsung US
Helpful?7525W0RVSGST13577501090
May 14, 2025
Reviewer name: Cold Pizza
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY THIS MIRCOWAVE

I installed this microwave in February, a couple of weeks into using it, I tried to defrost frozen veggies that I had going in the microwave for 5 minutes, while cooking (with hood on) and it shut off halfway through. It wasn't my breaker or my power, it was a pattern. Every time i used it to warm something longer than 3 minutes even without using the hood it would shut off. I'd have to troubleshoot (unplug it) for a few minutes to get it working again. So I avoided running it for long periods (3 minutes or more). Now (May) it doesn't warm my food! I put my food in, put it in for 2 minutes, it spins and makes noise and has a light on and seems to be working but my food remains cold. I checked all the possible issues and the only way to fix it it seems is to either get it replaced or get a repair 3 months into using it. I am frustrated i have a brand new kitchen but this faulty appliance that seems to have every unnecessary feature (can connect to wifi for some reason??) BUT warming my food as a microwave!

Review from Samsung US
Helpful?7525W0RVSGST13577501090
reply from Samsung Care

Greetings! It’s especially disappointing when a device is packed with high-tech features, but can’t consistently do the one thing it’s really there for. We are here to help. I have shared a Samsung link below to help with your experience. The link has steps to guide you through. Samsung microwave is not heating or has stopped working: http://www.samsung.com/us/support/troubleshooting/TSG01001963/ In addition, this microwave is rated at 1700 watts, which draws roughly 14.2 amps on a 120V line. While that technically falls within the capacity of a standard 15-amp circuit, it pushes it very close to the limit, especially considering the National Electrical Code recommends not exceeding 80% of a circuit’s capacity for continuous use. That 80% threshold on a 15-amp circuit is just 12 amps, meaning this microwave exceeds the recommended safe load. Using a 20-amp dedicated circuit would provide the necessary headroom, reducing strain on both the microwave and the electrical system. When a high-powered appliance like this is run on a borderline or shared 15-amp circuit, it can lead to shutdowns or cause a microwave to stop heating (directly or indirectly, reasons listed below). 1. Voltage Drops Under Load - The microwave might still turn on (light, turntable, fan), but the magnetron (the part that actually heats food) may not get enough power to operate. 2. Internal Protection Kicks In - If the power supply is unstable or insufficient, the microwave might cut off the magnetron to prevent damage. 3. Long-Term Damage - Over time, these parts (board/magnetron) may degrade and eventually fail completely, leading to the current state where your unit spins but doesn't heat. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149175352 to help our team pull up your information. Leo

Jan 19, 2025
Reviewer name: BJHATCH
5 out of 5 stars
5 out of 5 stars review

Great replacement & not too difficult too install

[This review was collected as part of a promotion.] We love our new microwave. I was able to install it myself relatively easily. I pulled out the old microwave, I used the new template and my wife and I were able to drop it right in. The microwave work well and looks great. No issues at all.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
May 9, 2025
Reviewer name: WSmith
4 out of 5 stars
4 out of 5 stars review

A Bit of a Learning Curve.

I bought this two weeks ago, and it was installed to days ago. So far, I have found it to be a wonderful microwave, however, when I tried to use Auto Cook to soften some butter, I couldn't get it to work. The book was no help. I ended up guessing at the seconds needed, like I used to do on my old "Stupid" microwave. Also, when trying to add my microwave to the SmartThings app, it has not progressed through the final step. It stopped saying, "Almost there! Your microwave is being added to SmartThings.

Review from Samsung US
Helpful?7525W0RVSGST13577501090