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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
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4.6 out of 5 stars
stars
427 ratings427 reviews
  1. 5 stars78% (332)
  2. 4 stars13% (57)
  3. 3 stars2% (8)
  4. 2 stars2% (7)
  5. 1 star5% (23)

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Showing 211-220 of 427 reviews
Jun 28, 2023
echo
1 out of 5 stars review

Broke within a month

I've tried to leave a review on this a few times but it was moderated and won't post, so will keep this short and simple - I don't recommend, it stopped working entirely in the 1st month and it's been a nightmare trying to get help.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
reply from Samsung Care

Hi echo, We are here to help with your experience with this Samsung refrigerator model. I have shared a Samsung link below to help with your refrigerator model. The link has an embedded video which we recommend watching in full since it will cover the basics. Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all To supplement the Samsung link shared, I have also shared this model's user manual below. Please access the link and turn to page 60 for additional steps if needed. https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145975727 to help our team pull up your information. Leo

Sep 9, 2024
Doyler400
1 out of 5 stars review

Horrible brand

[This review was collected as part of a promotion.] I have had this refrigerator for 3 months and has already leaked from the refrigerator and we lost all food. This is the second one this has happened with. The last one lasted 13 months.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
reply from SEA Care

Hi Doyler400, I can't imagine how going through all these with your refrigerator feels. Let us get the fridge back on track. Here is a link to help you with the fridge water leak. Please watch the full video, follow the steps, and click the hyperlinks for further assistance. Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147517481 to help our team pull up your information. Have a great day. ^Aloe

Aug 9, 2023
Funz51
5 out of 5 stars review

Love the Bespoke frig

[This review was collected as part of a promotion.] This frig fits right into the kitchen, matching perfectly with the bespoke stove, microwave and dishwasher. The chilled water and ice selection are awesome.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Jan 13, 2026
harrleon
5 out of 5 stars review

Great Beverage Center!

[This review was collected as part of a promotion.] The beverage center for this refrigerator more than meets our needs. With innovations like the auto-filling water pitcher and dual size ice, I have what I need for quickly making drinks.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Sep 2, 2023
Anonymous
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this a few months back. I love the little ice bites and the auto refill on the interior water pitcher.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Mar 25, 2026
kittycat150
5 out of 5 stars review

Great features and great sleek look! Love it!

[This review was collected as part of a promotion.] Exactly what I thought it would be. Love the ice maker and water features inside. Looks beautiful in my kitchen! Very quiet too.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Aug 9, 2023
Kisha
5 out of 5 stars review

Best purchase I've made

[This review was collected as part of a promotion.] I LOVE this refrigerator!! It blends in perfectly with my kitchen and my kids live coming over just to steal my ice bites .. lol

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Oct 23, 2025
Russell
5 out of 5 stars review

Self Filling Pitcher is AMAZING!

We really have enjoyed this fridge! The beverage center self filling pitcher is amazing, Initially we thought it was kind of a gimmick, but then it quickly became our favorite part of the fridge. The ice maker is a little slow, it took it almost two days to fill, but it has kept up ever since. We have owned it for six months and really enjoyed it. I wish it came in black glass as well, the stainless shows fingerprints instantly, and our kitchen isn't white, so the glass option doesn't work for us.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Jul 22, 2026
Nina
5 out of 5 stars review

My fridge

Love it works good and ice and water cold love the crushed ice

Review from Samsung US
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Jul 2, 2026
Vipneet
5 out of 5 stars review

Great Fridge

It's a great fridge and have great features. So far so good as I recently purchased it

Review from Samsung US
Helpful?3OWJONJ0FON813577401830