Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator

Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for

Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator

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4.5 out of 5 stars

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Jan 18, 2024

Ghostman

4 out of 5 stars review

Critical Info to know

[This review was collected as part of a promotion.] Love the beverage center!! Can't live without it, only critique is the door open sensors don't always work or are to slow, otherwise the fridge is best a fridge could be.

Review from Samsung US

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Oct 21, 2024

Happy

5 out of 5 stars review

Spacious!

I love my new refrigetator. It has a beautiful design and has tons of space on both sides. The beverage center is a great concept. I enjoy having a pitcher of cold water ready at all times.

Review from Samsung US

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Jun 1, 2024

BrownHomeDet

5 out of 5 stars review

Great Buy

Purchased this product a few weeks ago and it is the star of our home... one of the first thing our guests notice. It is a beautiful refrigerator with plenty of space. Great buy so far!

Review from Samsung US

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Aug 8, 2023

bdansingani

5 out of 5 stars review

Great Design

[This review was collected as part of a promotion.] We special ordered this with a range, hood, dishwasher to match. It's beautiful and fits our space well. I love the glass panels over the traditional stainless steel that it replaced.

Review from Samsung US

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Jan 18, 2025

ShanS

5 out of 5 stars review

Great Smart things connections

[This review was collected as part of a promotion.] Bought this a month ago and jt has been a game changer for monitoring temps and electricity. Very nice water system ans ice sgstem

Review from Samsung US

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Jan 18, 2024

William

1 out of 5 stars review

Stopped working

[This review was collected as part of a promotion.] The refrigerator stopped working after two months. I’m in the process of dealing with Samsung for a replacement refrigerator. Hopefully all will go smoothly and I can update this review.

Review from Samsung US

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reply from Samsung Care

Hi William, We can imagine how it feels to have a refrigerator that doesn't work. We are here to assist you. Please see the link below for the steps if the Samsung refrigerator has no power. https://www.samsung.com/us/support/troubleshooting/TSG01109708/ We would like to speak with you more about this experience and assist with getting service set up or determine what steps can be taken to help with your Samsung refrigerator. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly

Aug 9, 2023

Kisha

5 out of 5 stars review

Best purchase I’ve made

[This review was collected as part of a promotion.] I LOVE this refrigerator!! It blends in perfectly with my kitchen and my kids live coming over just to steal my ice bites .. lol

Review from Samsung US

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Jun 28, 2023

echo

1 out of 5 stars review

Broke within a month

I've tried to leave a review on this a few times but it was moderated and won't post, so will keep this short and simple - I don't recommend, it stopped working entirely in the 1st month and it's been a nightmare trying to get help.

Review from Samsung US

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reply from Samsung Care

Hi echo, We are here to help with your experience with this Samsung refrigerator model. I have shared a Samsung link below to help with your refrigerator model. The link has an embedded video which we recommend watching in full since it will cover the basics. Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all To supplement the Samsung link shared, I have also shared this model's user manual below. Please access the link and turn to page 60 for additional steps if needed. https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145975727 to help our team pull up your information. Leo

Oct 23, 2023

Patty

4 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] I Love the refrigerator. But magnet do not work in front of the refrigerator, and I had to buy special magnet, so it won't scratch refrigerator on the side of refrigerator.

Review from Samsung US

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Jan 18, 2024

Iccone

5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] This refrigerator is great not only does it blend well with my environment but has plenty of space. Quite and nice looking.

Review from Samsung US

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