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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
4.6 out of 5 stars
stars
559 ratings559 reviews
  1. 5 stars79% (441)
  2. 4 stars13% (72)
  3. 3 stars2% (12)
  4. 2 stars1% (8)
  5. 1 star5% (26)

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Showing 171-180 of 559 reviews
Apr 19, 2026
Reviewer name: Ethan30k
5 out of 5 stars
5 out of 5 stars review

Best purchase!!

[This review was collected as part of a promotion.] This is our first ever brand new fridge. Been years since we had a fridge that had a water dispenser and ice maker. At first we were surprised of how much bigger it is compared to the old fridge, but now we dont even notice it. There is so much space on both the freezer and refrigerator sides for our family without having to stuff things in the freezer just to make it fit. Our favorite thing would have to be the water pitcher. Its amazing to just be able to take it out fill up your glass or whatever and put it back and then it refills itself without you haveling to do anything else. The lighting is another thing I like. Very bright white led lights really light up the inside so your able to see everything without an issue.

Review from Samsung US
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May 2, 2026
Reviewer name: Drawum
5 out of 5 stars
5 out of 5 stars review

Amazing features

[This review was collected as part of a promotion.] One of the standout aspects is the interior organization. Adjustable shelving, spacious door bins, and clearly separated crisper drawers make it easy to store everything from large containers to fresh produce without feeling cramped.

Review from Samsung US
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Apr 14, 2026
Reviewer name: Blitzzer24
5 out of 5 stars
5 out of 5 stars review

Great balance of cost, features, and quality

[This review was collected as part of a promotion.] This fridge is excellent and has been a huge improvement to our lives! It keeps our food the perfect temperature and has tons of room. It has the beverage center for getting water, which I was initially skeptical of but now love. The water from it tastes great and clean. It is capable of being used in SmartThings so it can have it's status checked remotely and be used in your Smart Home Monitoring System. It's great and we will definitely be getting another Samsung fridge in the future.

Review from Samsung US
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Aug 30, 2023
Reviewer name: slXdt
5 out of 5 stars
5 out of 5 stars review

Cool & Beautiful

[This review was collected as part of a promotion.] Received the Bespoke side-by-side in white glass two weeks ago. (I used to have a french-door with bottom freezer, but found the freezer rather inconvenient because the compartment became a cave where food items would be buried for years.) Side-by-side allows food items to be placed and seen and located easily. As for this 28 cu. ft. model, there is plenty of space. The Beverage Center is a nice touch - the pitcher is useful when large quantity of cold water is needed and the water dispenser nozzle does not drip or splash after each use. Nice - no need to wipe or clean any leaks. Since the model I've chosen is white glass, there is no fingerprints or oily residue to clean. Both doors have five bins each - totaling 10 bins, which can hold quite a lot of products. So far I am happy with this side-by-side model. I wish the ice tray would have cover, which would help to prevent ice from absorbing unpleasant food odors (although I haven't noticed any odor transfer so far). The exterior of the unit seems clean and modern and beautiful. All shelves are made of glass except for the adjustable one at the refrigerator section, which is cheaply mixed with plastic that may not last. The plastic shelf over the ice tray seems more sturdy, though. I am happy with my purchase so far. This side-by-side model, of course, is the cheapest unit I could afford. I was happy Samsung offered some discounts, including honoring a price reduction after my order was placed.

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Review from Samsung US
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Apr 27, 2026
Reviewer name: Sherryo
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love this bespoke Refrigerator. I thought that I would not use some of the updated functions. Love being able to control the ice maker and temperature from my phone. I didn't think I would use the automated doors, but they do come in handy when your hands are full

Review from Samsung US
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Sep 20, 2025
Reviewer name: MyronW
1 out of 5 stars
1 out of 5 stars review

Poor icemaker performance

Although this refrigerator looks nice, the freezer section will frost up and block the vents, impairing the air flow and causing the freezer to warm above the desired setpoint. Additionally, the ice makers are disappointing. The ice bite side has never worked properly, with zero output. The output of the regular size side is way below expectations. We had to buy a countertop icemaker to make enough ice for our family (5 adults). This is not an inexpensive appliance, either. Is it too much to ask that your products live up to the advertising claims?

Review from Samsung US
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reply from Samsung Care

Greetings, We understand the importance of a working refrigerator in your household, Myron. Let us help you out. Please refer to the resources for solutions to your concerns with your fridge. Please click the link and hyperlinks for tips. Frost in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10007222/ The ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-e… If your fridge has low ice production, refer to page 61 of the unit's manual, under "Low Ice Production," to view the possible causes and solutions: https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_E… Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150803913, to help our team locate your information when you message us. Have a great day. -Ricardo

Apr 15, 2026
Reviewer name: Static305
5 out of 5 stars
5 out of 5 stars review

All around great product

[This review was collected as part of a promotion.] Great refrigerator with ai built in. It keeps my food fresh with its cooling. It has a easy filtration replacement. I love how easy it is for the ice to dispense in the tray to be access. It has a sleek look with clean lines.

Review from Samsung US
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Aug 20, 2023
Reviewer name: Samsung repeat customer
5 out of 5 stars
5 out of 5 stars review

Beverage center!

Had this installed about a month ago and am completely satisfied with the purchase. Switched from a French door to this side by side because I wanted better visibility and organization in the freezer. Love the clean appearance and looks even better than i expected! Took a couple of days to get accustomed to how the doors open and now I think it's great. The beverage center is a very convenient feature that gets tons of use.

Review from Samsung US
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May 17, 2026
Reviewer name: Btorrez95
5 out of 5 stars
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] I love my fridge at first the freezer over freeze but we were able to fix it . Filtration is amazing I love my pitcher . We also can dispense the water and the door automatically opens when you put your hand in front of. And it's aesthetically pleasing

Review from Samsung US
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Sep 6, 2023
Reviewer name: SheShe
5 out of 5 stars
5 out of 5 stars review

Beautiful and Functional

[This review was collected as part of a promotion.] I've had this fridge for a couple months and I just love it. It is such a big step up the piece of garbage LG I had prior. Design, functionality and space all get an A+ from me. Interestingly enough even the filtered water tastes better than prior fridge!

Review from Samsung US
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