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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
4.5 out of 5 stars
stars250 ratings250 reviews
  1. 5 stars77% (192)
  2. 4 stars12% (29)
  3. 3 stars1% (3)
  4. 2 stars2% (5)
  5. 1 star8% (21)

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Showing 111-120 of 250 reviews
Aug 10, 2023
DJDan
5 out of 5 stars review

Wonderful purchase!

[This review was collected as part of a promotion.] So happy with this refrigerator. The infusion pitcher has become a daily use item for me, and the ice in the drawer is awesome. The auto opening AND closing doors (if you don’t pull open) have been way more useful than I thought. And it just is an eye catching, awesome look in my kitchen!

Review from Samsung US
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Aug 30, 2023
Waterboy
5 out of 5 stars review

Dependable

[This review was collected as part of a promotion.] What can you say about a refrigerator, but they are one appliance that people depend on so much.Getting a reliable and dependable one that last for years to come is the goal of everyone. Samsung has that name recognition that fulfills those needs. I bought the Bespoke side by side for the convenience to getting both freezers items and refrigerator side with ease. Especially love the water pitcher that refills itself and adjustable shelving are just a few things I love.

Review from Samsung US
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Jan 30, 2024
Skokiebill
5 out of 5 stars review

All we need and more

[This review was collected as part of a promotion.] After the first three months we have come to like our Samsung side-by-side even more. We like the ability to easily turn the icemaker on and off remotely and the design minimizes the space it takes up. The Beverage Center is a terrific feature we really have come to appreciate.

Review from Samsung US
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Aug 31, 2023
Ribbery
4 out of 5 stars review

Pretty looking side-by-side, but below bespoke std

[This review was collected as part of a promotion.] It is a very pretty fridge with white glass. It is designed better than normal side-by-side, but not as good compared to the 4-door flex bespoke. The bottom drawers are small. The retractable shelf seems to be not holding up even at half full. I wish there is option to not have water filler and ice maker as a second fridge.

Review from Samsung US
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Jan 18, 2024
ZBigGuy
5 out of 5 stars review

Great Features at a good price point.

[This review was collected as part of a promotion.] I had my refrigerator delivered on December 11th. It has meet my expectations with more space than my old refrigerator, a great dual cube ice maker, the water pitcher and dispenser, door release and close sensors, and the wi-fi connectivity to SmartThings. I thought I would miss having the water and ice dispenser accessible without opening the door, but it does not bother me at all and I prefer the dual ice cube and water pitcher features I did not have in the past.

Review from Samsung US
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Dec 31, 2023
Annie
5 out of 5 stars review

Attractive Refrigerator!! Great Ice and Water!!!

I bought this refrigerator in early November in white and love it. The ice maker has two kinds of ice and the beverage center with filtered water serves the best water I have had in years. For 30 years I have bought bottled Spring water because I did not like tap or refrigerated water. I love the water from this beverage center!

Review from Samsung US
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Jul 29, 2024
AttGenOfficeComplaints
1 out of 5 stars review

Warning: Do not buy a Bespoke fridge known issues!

Warning: Do not buy Bespoke refrigerators. Samsung is well aware of known issues with their refrigerator ice makers failing (even new units 2023-24). Without question Samsung needs to quickly replace ice maker units under Warranty -or- provide full refunds.

Review from Samsung US
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reply from SEA Care

Hi there, We would like to assist you further with your concern. Kindly let us know more about the refrigerator. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147394926) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jul 23, 2024
GreenMarioandDaisy
5 out of 5 stars review

Amazing Fridge!

[This review was collected as part of a promotion.] I bought this fridge about 3 months ago and it is one of the best refrigerators I have owned. I wish it had a little more organization bins just because the shelves have so much room, but over all an outstanding fridge. It has sensors to open the door when you put your hand hear it to help if your hands are full, it has two ice bins one for nugget ice and one for big ice, and so much more! Just Fabulous!!

Review from Samsung US
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Jan 7, 2025
Amy C
1 out of 5 stars review

Dents easily. Temp control not good

Freezes items in back of refrigerator if temp is adjusted down so front food in doors stays cool. So many dents and scratches beginning the first month of use. Had our previous stainless steel refrigerator for 10+ years and got one tiny dent in all that time. New Samsung dishwasher also dented multiple places. Awful.

Review from Samsung US
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reply from Samsung Care

Greetings, We appreciate you sharing your experience with this Samsung refrigerator. We are here to help. Please watch the video from (time: 1:50) to (time: 2:54) at the link below for the steps to repair the dents on your Samsung refrigerator. https://www.youtube.com/watch?v=ZaguMbi4pzA In addition, please see the link below for the steps if your Samsung refrigerator has a cooling issue. You can select the nearest issue, then watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Please feel free to contact us via the options below, as we look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148127423, which will help our team pull up your information. ^Rainly

Jan 29, 2024
Mic1
5 out of 5 stars review

Recommended Modern Side-by- Side BESPOKE Fridge

[This review was collected as part of a promotion.] Very pleased with the strong rectangular design and the Frost White style of the Bespoke side-by-side. Fridge is tall, hefty-substantial yet sleek. The shelves are well positioned and door-space is very generous and efficient. Connectivity to my phone has helped with open door notice and adjustments to fridge and freezer temp compartments.

Review from Samsung US
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