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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
4.5 out of 5 stars
stars250 ratings250 reviews
  1. 5 stars77% (192)
  2. 4 stars12% (29)
  3. 3 stars1% (3)
  4. 2 stars2% (5)
  5. 1 star8% (21)

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Showing 91-100 of 250 reviews
Mar 25, 2026
Jaserz
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] Over a year and no issues. Love the smart features.

Review from Samsung US
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Mar 25, 2026
cmsstudios
5 out of 5 stars review

Great Refrigerator!

[This review was collected as part of a promotion.] Great refrigerator! No problems to date. All functions are working perfectly. Would recommend.

Review from Samsung US
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Mar 25, 2026
Boby
5 out of 5 stars review

Plenty of space good cooling

[This review was collected as part of a promotion.] It is a good fridge. Great cooling and plenty of space. Looks good as well.

Review from Samsung US
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Dec 8, 2025
Scott
2 out of 5 stars review

Design flaw - Dual Ice Tray Model: RS28CB7600QL

Ice Maker Tray falls off of the track system when bins are full.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
reply from Samsung Care

Hello Scott, We understand how you feel about the ice maker tray falling off the track system. We recommend contacting us via the options below to speak with a live representative for additional assistance with your unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Dec 19, 2025
lovesamsung
5 out of 5 stars review

Perfect Refrigerator!

[This review was collected as part of a promotion.] this is an awesome product! all the features are so good and quality and tech is very nice!

Review from Samsung US
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Dec 20, 2025
Anonymous
4 out of 5 stars review

Bespoke referigerator review

[This review was collected as part of a promotion.] Yes all this topic are very helpful with beverage center

Review from Samsung US
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Jun 4, 2025
Vicky
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I love how spacious it is and the water pitcher in the door is a favorite along with the bite sized ice.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Jul 11, 2025
Terry
2 out of 5 stars review

HORRIBLE Ice Trays

Size is good--water pitcher is good--ICE TRAYS ARE CRAPPY!!! THEY KEEP FALLING OFF THE RACK AND IT IS A PAIN IN THE BUTT. Had the fridge for a month now and I have nothing but regret for buying it.

Review from Samsung US
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reply from SEA Care

Hello Terry, We are aware of the difficulties you had with your ice maker's ice tray. We would love the opportunity to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1149943520) when you message us so our team can retrieve your information. Thank you. -Kimberly

Jan 7, 2026
Neversamsungagain
1 out of 5 stars review

Bad fridge

Do not purchase this fridge. Broke in less than 3 months

Review from Samsung US
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reply from SEA Care

Hello there, We strive to assist you at any time. We would want to know more information about what's going on with your refrigerator so that we can offer the assistance you need. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151773365 so our team can pull up your information when you message us. Have a great day. -John

Jun 3, 2025
Gerri
5 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] I like the sleek look and the way the water pitcher is in the door

Review from Samsung US
Helpful?3OWJONJ0FON813577401830