Hey there, and thanks so much for reaching out to let us know this top-freezer refrigerator is meeting your expectations and operating satisfactorily for you! We are so glad to hear that, as we strive to provide a great ownership experience. If you have any questions or concerns regarding your refrigerator, or simply want to provide additional feedback, we are always available to assist. Keep in touch! -Sarah@Haier

Hello there, we're terribly sorry to hear that you've been having issues with your new refrigerator. This is never the reaction we want to see from our consumers so we want to apologize for any inconveniences. If your refrigerator isn't functioning properly, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm We're wishing you the best. Guy@Haier

Hello. We are glad to hear that you have finally got the temperature set as you would like it. We want you to have many years of reliable service and with no regrets of your purchase. Enjoy your new refrigerator.. Be safe. Geoff@Haier