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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start
4.8 out of 5 stars
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11.2K ratings11.2K reviews
  1. 5 stars86% (9,736)
  2. 4 stars12% (1,349)
  3. 3 stars1% (116)
  4. 2 stars0% (29)
  5. 1 star1% (64)

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Showing 3,231-3,240 of 11,260 reviews
Aug 2, 2024
Reviewer name: EddieA27
5 out of 5 stars
5 out of 5 stars review

Amazing generator!

Bought this generator after having to go through no power due to Hurricane Beryl. I have tested it and it can power my 2 ton AC plus other appliances without any issues via the 50 amp plug. Expected it to be hard to move but it is extremely easy even for my 70 year old dad.

Review from westinghouse.com
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Nov 27, 2024
Reviewer name: MrLittlejohn
1 out of 5 stars
1 out of 5 stars review

Frequency is high and does not idle up

Initial fire up of generator, frequency is 62.9. I called support and they requested I put a load on it. With 2 heat elements at maybe 2.5amps, it dropped to 61.7 Hz. I was told this was all good and normal. Fast forward to today, with my first trial run after all electrical was finished to feed my home. I started with my garage which has a 240v pool pump and air compressor. The pool pump and all 120 devices ran just fine. When the air compressor came on, lights began flickering badly and the generator shut off. This was done again when I had someone able to turn the air compressor on while I was at the generator to observe the operations. I observed the frequency was dropping to 55-56 Hz and voltage was also dropping. This is happening due to the idle circuitry of the generator failing is my thought. I called support and was advised to contact my seller to return the unit for being defective. If I’m not able to return it, I can take it somewhere of pay to have someone come to my home. This is very poor support for a brand new product.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for sharing your experience with your generator. We sincerely apologize for the challenges you’ve encountered, as this is not the level of experience we strive to provide. Please don’t hesitate to contact us at westinghousevip@wpowereq.com so we can work with you to find a prompt and effective resolution. Your satisfaction and confidence in our product are extremely important to us. Thanks, Sydney, Westinghouse

Nov 13, 2023
Reviewer name: gary5555
4 out of 5 stars
4 out of 5 stars review

Seems like a good generator but had some damage.

When I received my generator the box it came in was in perfect condition. Good delivery company. Three things were wrong after I opened it. The frame had a dent on it and one of the wheels wouldn't go on because the frame was bent. I pounded out the wheel slot and was able to mount the wheel. I figured the dent was not going to affect the operation of the generator. Generator runs fine. I put two gallons of gas in the tank and the gauge does not register or move. Taped on it and still does not register a 1/3 tank but empty. Would like a new gauge if that would be possible. I would send a photo but don't know how on the com[uter but could text you one. I'm 74 and don't know much about computers.

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Jan 20, 2024
Reviewer name: sboyd2330
4 out of 5 stars
4 out of 5 stars review

Easy to Operate

I bought this generator at the end of November, 2023 and was very glad I did as we lost power for two days at the beginning of January during below freezing temperatures. I was easily and quickly able to get the generator ready for operation and quickly got it up and running on propane. I was able to get heat back on, run refrigerators and freezers, and get my computer and modem back up so I could work from home. It basically saved the day!

Review from westinghouse.com
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Jan 3, 2020
Reviewer name: tkbrun
5 out of 5 stars
5 out of 5 stars review

Easy start!

I bought this to replace a 20 year old 5,000 watt unit that was struggling to keep up with the load we wanted during power outages. The old unit was a real pain start up and ran unevenly. After setting this one up and starting it with the remote start fob, I am looking forward to having it for the next outage!

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Apr 18, 2025
Reviewer name: Mike Slade
5 out of 5 stars
5 out of 5 stars review

Portable Powerhouse

Recent storms in our area have made owning a generator a necessity not a luxury. The tri-fuel generator lets you select the fuel you want to use….Natural gas & propane…. if you are deep in the woods there is the gasoline option. The 12500 Peak Watts is enough to power all your garage power tools , RV trailer & a quantity of household appliances to live comfortably in power outages.Easy to setup out of the box….less the 15mins…would completely recommend the Westinghouse Tri-Fuel 12500W Generator.

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Jul 25, 2024
Reviewer name: Crooked Oaks
4 out of 5 stars
4 out of 5 stars review

So far so good

Bought this product for a home back generator. Extremely easy to put together and started up immediately on propane. Have done the break in which was easy and its now being stored in my garage. Bought the 9500 tri-fuel series in hopes of having continuous fuel for power outages. All electrical work completed to back feed the entire house safely.

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Oct 5, 2021
Reviewer name: Irondog
5 out of 5 stars
5 out of 5 stars review

Everything I expected

I bought this unit to provide household power in the event of an extended power outage which has occurred three times in the past 20 years due to hurricanes. I also have a Honda 3.8K generator which I have for 16 years and it has never missed a lick but it is not powerful enough to provide power to my hot water heater or oven. This Westinghouse Generator will provide me with sufficient power

Review from westinghouse.com
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Dec 15, 2020
Reviewer name: Drinking Coffee
5 out of 5 stars
5 out of 5 stars review

Like Having Your Own Power Station

Received the delivery of my W9500 generator just days before the first of most likely winter power outages in Northern New England. The electric start makes it easy to fire up the generator and even easier with the remote start. I don't even have to go outside and free my backside off to start the thing and get my house up and running (so that has touches of hyperbole, but it beats the heck out of pulling those ridiculous start cord that destroys my shoulder and leaves me suffering the humiliation and frustration of getting old and weak). Would I purchase this again? Uh, yes. Would I buy a second just because -- uh yes. While I haven't put it through a significant long term power outage, it provided days of heat and barely made it obvious the power went out. Now, if only it could re-fuel itself so I never have to leave the warmth of my New England Home in the winter. A couple of key things to note if you are interested in buying this generator. 1. It is heavy -- about 250lbs. But, the wheels work. So, if you can drag fat guy with an ankle injury off a trail or a pro football player off the field after an injury, you can lug this around and place it where you need it. 2. Is it a good lookin' machine -- It's blue, of course, it looks good. 3. Does it feel well built? Well, I haven't hit it with a hammer or dropped it out of my truck, but it seems well built (and seems unlikely that the bolts will vibrate themselves out when running. 4. Is it quiet? It's a generator. I don't have it in my house (and hopefully you weren't thinking you might do that) so it ain't too bad. You can hear running outside but it doesn't prevent me from watching movies (when I am sitting in the cold of winter, powerless, using the generator to save my soft, first-world lifestyle). 5. Is the remote key fob junk? Actually, it's a pretty nice key fob. It isn't the quality you'd get from a German-engineered auto -- but it is durable, easy to use, and it comes with a clip so you can hook it on something. Is it easy to find when you open the box? No, not really. I guess if you're the type of person that looks for objects zip tied to your tools, then YES. In short, don't panic if you don't find it in the box -- it's strapped with a zip tie to the actual generator. 6. Can it be set up when it's below freezing outside? Yes, but it's cold. 7. Does the battery come fully charged? Yes, but make sure you hook the cables or you will be sitting there for hours trying to figure out why the gosh darn thing won't start. I am not saying I did this, I am just saying 8. Can you trickle charge the battery? Yes. It even comes with a trickle charge plug -- if you're partial to using the slick little plugins versus hooking your battery cables up the old fashioned way. In short, worth the buy. Good product. Can't wait to see how else I might be able t use it -- maybe a snow cone stand in the summer.

Review from westinghouse.com
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Aug 19, 2024
Reviewer name: T-Daddy
5 out of 5 stars
5 out of 5 stars review

3 in 1 Fantastic

What is there NOT to love about this incredible 3 in 1 generator. I love the clean exhaust I get from propane. My old generator always gave me trouble with a clogged carburetor after several months of storage. Not a problem with the Westinghouse 9500TFc. Bring on the power outage we are ready this time.

Review from westinghouse.com
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