Bought this to replace a 4400 watt (really 3500 watt) generator that couuldn't do the job during an ice storm. Love the fact that this generator is rated at running watts and not surge watts! Also like the fact that it comes with a battery maintainer so I don't have to worry about the batteries.

nice generator - quality control on putting this product together was lacking. I found four bolts/nuts that were loose, mainly on the rubber engines mounts - one 8mm nut was even missing, after going thru all nuts and bolts and pinging the threads, I fill with gas it started right off and ran beautifully.

started right up hopefully will do the same when its 20 degrees out and snowing and blowing. was not happy with 1st start as it would not make any electric. after looking alittle closer found that it had a wire cut under the cover on the generator side as it had been pushed in to far and was cut off by the generater turning. all was fine after repairing cut wire .seems to be working fine now hopefully it stays that way.

Bought this to be able to run our house as well as 41’ 5th wheel. Luckily we haven’t needed to use it for the house but have used it for camper. Love the remote start option and ability to run both heat pumps in camper. Only used gas but the ability to run propane or natural gas is amazing.

Just got it a week ago, but so far very easy to use and get hooked up. Based on other reviews, I read I think I got a really good deal on this one. It’s one of those things that I hope I never have an emergency where I have to use this, but I definitely want to be prepared and I think This will power my entire home when/if the time comes!

The reviews for the wgen9500 that I found were positive. I received my unit and followed the setup sheet. There really isn't much to do to get it ready. The instructions were clear and everything was detailed. I cranked it over with the remote key and it fired up after the 4th crank cycle. The unit ran flawlessly for about an hour before the small amount of fuel I put in it was consumed. The unit looks to be well made and I am happy with my purchase. I am currently waiting for my electrician to wire in a interlock kit and outdoor 50 Amp receptacle in. I'll test out the unit loaded after that. I will update my review if possible as I just originally came to register for my warranty but was offered a free cover for a review.

We just bought this in case we have another power loss. It hasn't happened yet but the generator starts great and we are running it every few weeks to keep it from seizing up. Hope we don't get hit again with another hurricane but if we do we are prepared.

We were about to buy an installed, natural gas whole-house backup generator, but the trenching, new 400 amp service (electric company requirement), and on and on added about 50% to the already high price. This will keep us going through our too-frequent power outages and keep the heat on and the refrigerators and freezer running, and we can always take it somewhere if we want. I do plan on installing a tri-fuel converter, and this generator will easily allow that without cutting the frame of our new generator. We don't have propane but do have natural gas, which will be far easier than carrying and storing dozens of gallons of gasoline.

Was delivered on time and was real easy to set up. Love the electric start and the remote start feature. I was surprised how quiet it was for a larger generator. This is my third generator and I already like it more than my previous generators. I don't think my wife will have any problem using it.

Received upside down and box damaged and oily. Found top frame bars bent nearly to gas tank. Should be packaged better! However after following easy assembly and set up instructions she started up with both push button and fob. Seems to run fine. Waiting for electricians to install manual transfer switch.