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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start
4.8 out of 5 stars
stars
11.1K ratings11.1K reviews
  1. 5 stars86% (9,659)
  2. 4 stars12% (1,334)
  3. 3 stars1% (114)
  4. 2 stars0% (30)
  5. 1 star1% (61)

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Showing 1,751-1,760 of 11,160 reviews
Dec 10, 2024
Reviewer name: joefriday
1 out of 5 stars
1 out of 5 stars review

the 9500c is misleading it is fuel injected

I wanted a carburetor not a fuel injection system. Not much was made clear to me in its description. This is just more electronic junk to go bad, including the remote, which is only greed. I did wonder why everyone in the US was selling these so cheap? Now I know. I had to change from the great generators I had been using to this! I hope it lasts through December. It has too many gadgets and they cannot even put the serial number on the manual... you have to go out in a storm when it arrives and find it just above the exhaust and try to write it down while breathing exhaust. I wonder what would happen in a storm if you were trying register it by breathing exhaust? Yet, there are thousands of warnings about everything. I am off-grid and have had 100s of generators, yet I cannot even work on this one. Westinghouse has made it impossible without a electronics shop to work on this machine. I will not buy another Westinghouse.. greed typical of companies like Westinghouse. I do not recommend this product for any place where you are using it as backup for storms.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that the generator did not meet your expectations. We aim to provide clear product descriptions and designs that are user-friendly, so we regret any inconvenience or frustration caused. Your input about the features, accessibility, and maintenance challenges is valuable and will be shared with our team for improvement. If there’s anything we can assist you with to enhance your experience, please don’t hesitate to reach out at support@wpowereq.com or 1-855-944-3571. We appreciate your feedback and take it seriously. Thanks, Sydney, Westinghouse

Aug 31, 2020
Reviewer name: AWatts
5 out of 5 stars
5 out of 5 stars review

All around Great!

I just received it and it has all the bells and whistles. I guess I didn't read all the product details or all wasn't listed so I was very happy with everything about it. Has push start, remote start, tools, oil and a battery charger for the battery. Super excited to have it and I can tell I will have it for emergencies for a long time to come. I recommend this generator to any looking for one for emergencies. And I was very pleased with price. A lot of bang for your buck.

Review from westinghouse.com
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Dec 31, 2024
Reviewer name: 5starstays
5 out of 5 stars
5 out of 5 stars review

Awesome features great price!

This tri-fuel generator has everything you could think of for convenience in operating a generator. Trickle battery charging so you don’t have to worry about dead batteries, 3 different fuel choices, auto choke, remote and push button start etc. make this product stand out. It is slightly quieter than older models too! Excellent user manual makes this thing a breeze to operate and get started with. Highly recommend!

Review from westinghouse.com
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Jun 13, 2020
Reviewer name: RussF
5 out of 5 stars
5 out of 5 stars review

Welcome to the new age of Generators!

Simply Amazing! Right out of the box, got it oiled and gassed up an with the press of a button you hear this beast ROAR (quietly). Great exhaust system for decent idle sound, folding handle is great and the run flat tires are a huge plus for this 240lb machine rolling around in a heavy duty steel frame. My neighbor just ordered his and my other neighbor is soon to order. Definitely the talk of the street! This item will not disappoint. Thank you Westinghouse!

Review from westinghouse.com
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Dec 16, 2023
Reviewer name: Red Coyote
5 out of 5 stars
5 out of 5 stars review

User Friendly

We bought this generator to run our house when and if the electricity goes out after severe weather, which our region experiences all twelve months of the year. I like the flexibility of using three different fuels. Set-up is super easy. I really like the user friendly wheeled frame that makes it easy to maneuver the generator into a tight spot for storage. Lots of details, such as the fold-away padded handle, that contribute.

Review from westinghouse.com
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Jul 12, 2024
Reviewer name: Michelle111
4 out of 5 stars
4 out of 5 stars review

Easy push to start

We bought this about a month ago in preparation for hurricane season power outages and although we haven’t had to use it yet, we tested it out to make sure it worked okay. This generator is very simple to start up using gasoline. We also tried natural gas which worked well so long as your NG pressure is high enough. We like the features of this generator and how it starts up with a push of a button. We look forward to connecting it to our breaker box to make any future outages a breeze. The wheels are also a nice touch, making for easy transport.

Review from westinghouse.com
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Nov 20, 2024
Reviewer name: Judge K
5 out of 5 stars
5 out of 5 stars review

Perfect Generator

Although I had to wait several months for this model to be back in stock during hurricane season, it was well worth the wait! Easy to prep, clear instructions, and easy to use controls on the unit. Had it set up and hooked to a propane tank within a few minutes of opening the box. Started up IMMEDIATELY the first try. So much peace of mind for such a reasonable price!

Review from westinghouse.com
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Jan 13, 2023
Reviewer name: RockridgeSedona
5 out of 5 stars
5 out of 5 stars review

Great quality

I was very impressed with the quality of this machine and the attention to detail. I was thinking of replacing the wheels to eliminate some vibration but after looking at the wheels provided they are not "hard" plastic but have some flexibility to them which would be similar to run flat tires that I was considering as replacements. This machine has all the features that one would find in a stationary back up generator and once the current need for portable power has passed I intend to set it up as my sole back up generator. The dual fuel eliminates the concern for long periods of storage which has always been a concern. No time on the machine as of yet but I expect it to perform well based on the quality of the machine and other comments posted.

Review from westinghouse.com
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Jun 7, 2025
Reviewer name: Becca2024
5 out of 5 stars
5 out of 5 stars review

Love This Generator

I bought this 6 months ago after going through hurricane Helene and not having well water nor electricity for almost a week in addition to not having a transfer switch and having to run extension cords through the house. My old generator went out and I had another old generator new in the box as a back up, however it was not sufficient enough to run everything nor maintain everything therefore in order to prepare for the future hurricanes I bought this new Westinghouse one, which I was able to apply to more fridges, freezers, hvacs, water heater, and well water and perhaps not all at the same time depending on amps but at least several at the same time and alternating too. Also, I had installed a transfer switch that provided more power to the house with this new Westinghouse generator than running cords as I had to do previously. I have completed a few test runs to see how it would work and it was great. Just having running well water was awesome instead of having to haul a lot of water around and not to have to deal with extensions cords either. We will be better prepared next time and have positive experience in the future if we were to have a power outage of any kind due to any inclement weather with this new Westinghouse generator. Also, I love the push start as this would make it easier for some who struggle or do not have the strength to start up a generator and I love the remote the control too. Furthermore, I love the fuel options in addition to gasoline just in case you needed to other modalities. Keep making great products Westinghouse!

Review from westinghouse.com
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Oct 22, 2022
Reviewer name: Throck
5 out of 5 stars
5 out of 5 stars review

Buy one you will love it!

What a great machine! The first glance build quality is nice from the push button start to the really nice molded outlet covers. Small amount of assembly but it took a whole 3 min to assemble which is great for anyone to do. Put oil in plugged in battery and took off immediately. My only complaint is I wish there was some sort of on board compartment to store the battery recharge cord.....in a lot of cases this will get misplaced or thrown away because you forgot what it was for and dont need it so Westinghouse please install a little storage box somewhere that the charge cord and spark plug wrench can be with machine at all times. Little part of me wants to lose power so I can use it and now able to power our well pump. Thank you!

Review from westinghouse.com
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