I bought this generator after our old generator (top brand name) swallowed a valve. The Westinghouse is not the cheapest in this class, but it seems to occupy a sweet spot of price, features, output, and warranty. Assembly was effortless. Westinghouse includes EVERYTHING you need besides a 10mm wrench and gas. Even the oil is included and premeasured. The wheels are blow-molded plastic but very sturdy, have ball bearings and are totally appropriate in quality for the price point. Rolling the unit around is very easy. The folding handle is sturdy and excellent. The big selling point on this genset was the 50A outlet. Those are hard to find at this price point, but this enables us to power the entire house with reasonable limitations. Starting was amazingly easy. I knew it had electronic start, but I didn't realize that it had the smarts to go through several start cycles automatically until the engine catches. It's really a nice feature to have if its my wife who has to start the generator while I'm away. Starting on the recoil starter is also easy. Other pleasant surprises were the AGM battery (leak proof) that was included. I was fully expecting to have to put acid into the battery, but nope, this was easy. Choke on this generator is automatic/electric. A very nice surprise at this price point. Air filter changing is tool-less. Very nice to have. Spark plug wrench is included. Things that could use improvement: - Shipping carton is far too flimsy. I know that no one wants to pay for a crate, but a double-wall corrugated box with a reinforced floor should be considered. There has to be some type of cost-benefit on warranty claims with this. There is just no way for a single-wall cardboard box to survive the number of truck transfers going coast to coast. The lack of a bottom reinforcer was a surprise. - 12V battery charger is not intelligent and cannot be left on for long periods. This is clearly stated in the manual, but given the fact that the battery really needs to be on a maintainer, this is a small disappointment. The upshot is that there is *no* drain on the battery when the switch is off. There's a 20mA drain with the switch on, so expect the battery to die in a couple of days if the switch is bumped on. - The battery cables can be inadvertently installed so as to rub on the frame. This generator really vibrates, so there need to be some due caution there. It feels like some spiral wrap to prevent chafing might be in order as well as some locking nuts on the battery terminals. - Oil filler cap should be double-checked before shipment. Mine was loose and there was a bit of leftover oil in the carton. It caused no problems, other than an extra 20 minutes at the store trying to figure out if it was a loose cap or damage. - fuel level indicator needs some adjustment. I'm sure that the user can do this just by bending the float arm. I just haven't done so yet. - Muffler - I'm sure it's to specification, but the unit is quite loud given the large size of the muffler. I wish there was an aftermarket option to purchase a quieter muffler. I knew this from the reviews, so this was not a surprise, nor am I unhappy given the overall value, but it would be nice to be able to swap out a more effective unit. - User manual could use some fixes: (1) the electrical schematic shows an an electric fuel valve, but the valve on this model is manual. (2) Schematic shows an emergency stop switch. There is none. (3) The fuel strainer on the fuel valve is not explained in the manual or the schematic. While likely obvious to some, when servicing the unit in the dark, there's the question of strainer orientation and the order in which the strainer and gasket are installed. I installed the strainer first, then the gasket. I hope that's correct. The above are minor points that I would not let dissuade me from purchase again, and may well do so for a family member. There really isn't a better deal on the market once one adds up what's included for the price: wheels, battery, oil, tools, remote start, 50A outlet, GFCI outlets, etc. Note: I was given a free accessory as part of writing this review, but it really has no influence on my opinions expressed here.

I just bought this WGen9500 last week. I took it out of the box, installed the feet and wheels, but have not had time to put in the oil yet. I know that is going to be perfect for my needs: working around my 3-acre property and acting as a stand-by generator for extended outages. I compared to other machines and found this one to be everything I wanted. Even though there have been ownership changes I still trust the Westinghouse name. I can be sure.

I put a couple gallons of ethanol free gas in it and It ran great the first day I got it. I let it sit 6 months then recharged the battery and tried to start it. It turns over and I determined fuel was getting into carb but not into the combustion chamber and the spark plug has spark. All wires are securely attached. Now what??

We went without power for 6 days after a bad hurricane and are so happy to have found this generator for future outages. It has so many nice features and most importantly we can use any type of fuel we would like depending on the need. Great product Westinghouse!

I bought this generator a week ago and exceeded my expectations. It took about 10 minutes to get set up. I hit the start button and the generator started right away. I tested the power of the generator with lights, air compressor, table saws, etc and did not miss a beat. The remote start and transfer switch ready are very nice features. I would by it again if I needed another generator.

Simply put, I've done the research & just buy a Westinghouse. I've watched the YouTube videos, I asked my FIL, and I asked a buddy of mine who works in construction. Fellas, just buy this one--don't look elsewhere. It powers my entire house minus the HVAC & stove, but hey, in emergency situations (like when it snows once a year here in the south) I ain't complaining bout that.

Shipping was less than one week. Unboxed the generator, filled with oil, filled with gas, and hooked up the battery fired up with no issues whatsoever. Runs great I am very pleased. I will update my review as I use the generator. My serial number tag however it was obscured from shipping. It was scuffed and could not read the entire number.

I bought this generator 1 year ago to be able to hook up to my house (all electric house) in case of emergencies. We are in Montana and can get some fairly harsh winters. Used it a time or 2 with the house over the last year and it worked like a dream! Since then, I've had it with me on jobs, couldn't be happier.

After unpacking it I place the generator on its engine side and installed the wheels and legs. Looking forward to cranking it up tomorrow. Interesting that there are so many comments to this machine. Why? Because they were giving away a FREE cover! Great gimmick! But now they have run out of covers to give away. I will try to put in another comments once I start the machine and flip the switch on the breaker board.

I bought this 5 months ago for hurricane season in SW Florida. It took me this long to open the box and get it cranked up because I had to find an electrician to upgrade my breaker panel. But that has now been accomplished and I have completed the 5-hour break-in period and changed the oil to remove any metal shavings that may have accumulated during break-in.