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Customer reviews for Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave for
Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave
4.4 out of 5 stars
stars
230 ratings230 reviews
  1. 5 stars73% (168)
  2. 4 stars15% (34)
  3. 3 stars3% (7)
  4. 2 stars2% (5)
  5. 1 star7% (16)

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Showing 141-150 of 230 reviews
May 10, 2024
Reviewer name: VegasInsider
5 out of 5 stars
5 out of 5 stars review

Sleek and Functional

[This review was collected as part of a promotion.] Samsung has outdone themselves with this microwave. Its matte black steel finish brings a touch of modern elegance to any kitchen, elevating its aesthetic appeal. The sleek design is a game-changer. Functionality-wise, it's a powerhouse. The spacious interior easily accommodates large casserole dishes, and the large turntable ensures even heating. The SmartThings app integration. No more hovering anxiously while your food cooks – your phone will alert you when it's ready, allowing you to multitask without worry. the Bespoke Over-the-Range model, is equally impressive. Its exterior and auto-dimming glass touch controls add a touch of sophistication to any kitchen. Plus, navigating through settings is a breeze, thanks to its user-friendly design. Overall, whether you're drawn to the matte black steel of the ME21DG6500MTAA or the sleek white design of the Bespoke Over-the-Range model, Samsung has delivered appliances that marry style, functionality, and convenience seamlessly. If you're in the market for a microwave that's as beautiful as it is practical, look no further.

Review from The Insiders
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May 1, 2024
Reviewer name: rgz1
5 out of 5 stars
5 out of 5 stars review

Stylish and Functional Microwave

[This review was collected as part of a promotion.] Are you looking to upgrade your microwave? The Samsung Bespoke Over-The-Range Microwave with WiFi is hard to beat! Overall Impressions and Pros This model is stunning - the matte black steel and glass display will make this microwave really stand out (in a good way) in any kitchen. From an appliance standpoint, the microwave does everything a microwave normally does such as heat food up at an impressive 1,000 watts, defrosting, and sensor cooking, which allows the microwave to heat up your food to the optimal temperature based on its smart sensors. This model offers a spacious 2.1 cu. ft of capacity so you can load it up with your biggest dishes. In addition to the standard features, this microwave has WiFi! You may be wondering why you need WiFi on a microwave. This microwave connects to the Samsung SmartThings app and allows you to do things like create custom food cooking programs and sync with your Samsung stove/range to turn the ventilation fan on and off when you use your stove - pretty cool! My favorite thing about having WiFi is the clock sets itself - no more staring at a blinking “12:00” and having to figure out how to set the time. SmartThings App and Features Linking this microwave to the Samsung SmartThings app unlocks additional features. In addition to doing basic things like setting the time and sending cook settings, you can view how much energy your microwave is using with the SmartThings Energy feature. The SmartThings app also provides you with a virtual cookbook, filled with easy-to-follow recipes that are tailored to your appliance. I love that I can find a recipe, follow it step by step, and “send” any cooking details directly to my microwave - it can’t get any easier! These features are even cooler when you have other SmartThings appliances such as a smart Samsung fridge or Samsung range/stove since they can all work together. Cons The only con that comes to mind is the “fingerprint-resistant” finish isn’t entirely resistant to fingerprints, but cleaning the exterior is a breeze with a soft cloth and some water to keep the matte black and glass front looking sharp. Conclusion If you're looking for a microwave that’s loaded with smart and practical features, this is the one to get!

Review from The Insiders
Helpful?42AXM62QCZ6013577366108
Jul 17, 2025
Reviewer name: Vegas Medic
1 out of 5 stars
1 out of 5 stars review

Poor customer service

Bought this item at my Local Best Buy. Had it delivered and installed via Best Buy. Not even a month old and it broke. Tech came out and and replaced several parts. Another month goes by and it broke again. I called Samsung for service. The sent out someone from NISI USA. The Tech never showed. I called and asked what was up and told he is running late due to poor time management. Then the tech starts blowing up my phone how he is 45 min away. Then a few min later he is 30 min, then 20 min. I don't even want to know how fast this guy was driving. I call back and asked for Saturday service and was told we don't do weekend. But they say they work in the customers time availability. They Don't!!!!!! I called back and was told that I was scheduled Monday 8am to 8pm and that a manager will contact me by 5pm. I never got a confirmation for the appointment. I called Monday morning and was told that I was not scheduled. I asked for a supervisor or a manager and was hung up on 3 times. I called a 5th time and got a manager. The manager told me that he was not even in the office to get the message that I called Friday or he needed to call me. He was going to see what he could do to get me a tech out on Monday. I told him because of the person who I spoke to several times on Friday I had to call off work on Monday. I asked to compensation for my lost time at work. He said that was not his issue it was a Samsung issue because his employees are always on time and they don't book all day slots. I called Samsung and told them what NISI said. I was told that they dont control NISI and if NISI caused an issue its up to them to make it right. They same tech from Friday started to blow up my phone again that he is on his way. Upon his arrival he said that he was over booked for Friday. He also said that he talked to his manager on Friday (same one who said it wasn't in the office Friday). I was then told that the tech who was out in January didn't repair the unit correctly. It took him about 90min to repair the microwave. I continued to try and contact NISI corporate. They don't take phone calls, Emails only. I was told by Stephine in corporate that they don't control each operation they have. Its up to that site manager to handle all issues. I told her what happened and what the tech told me. I was then told I was lying, the tech was lying, and that the parts were defective and the 1st tech did the work correct. I was a whole bunch of CYA with a side of we don't care. NISI and Samsung both washed there hands of the issue and I lost out on $200 of pay.

Review from Samsung US
Helpful?42AXM62QCZ6013577366108
reply from SEA Care

Hello there, We understand how you feel about the experience you had with repairing your microwave. We would like to have a direct conversation with you to hear about your overall impressions of this experience and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150042189, to help our team locate your information when you message us. Have a great day. -John

Apr 26, 2024
Reviewer name: Maslam
5 out of 5 stars
5 out of 5 stars review

REVAMP YOUR KITCHEN!!!

[This review was collected as part of a promotion.] Revamping the Kitchen with Style and Functionality I recently gave my kitchen a facelift with the Samsung Bespoke Over-the-Range Microwave in Matte Black, and I must say, it’s a game-changer! Here’s why this microwave is a worthy addition to your kitchen: Elegant Modern Design: The first thing that caught my eye was its stunning design. The edge-to-edge glass display radiates a sleek modern vibe, effortlessly complementing any kitchen decor. The black finish adds a touch of class. It’s not just an appliance anymore; it’s a part of my kitchen’s aesthetic. Efficient Ventilation for Freshness: The integrated exhaust fan is a godsend, particularly when I’m whipping up fragrant dishes. It effectively eliminates smoke and odors, ensuring my kitchen stays fresh and clean. WIFI and Automatic Connectivity: Get ready for this impressive feature! The microwave automatically syncs with a compatible range, activating the light and fan as soon as the range is turned on. No need to flip switches—just pure, seamless convenience. Easy Cleaning: The smooth interior simplifies cleaning. A swift wipe with a damp cloth, and it looks brand new. Additionally, the fingerprint-resistant finish ensures the exterior remains immaculate. In conclusion, the Samsung Bespoke Over-the-Range Microwave perfectly combines style, functionality, and user-friendliness. Whether you’re a food lover or a design aficionado, this microwave is an essential addition to your kitchen.

Review from The Insiders
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Jun 3, 2025
Reviewer name: Jan van Eyck
3 out of 5 stars
3 out of 5 stars review

Digital Chaos

[This review was collected as part of a promotion.] We’ve had this Samsung microwave for about four months now. Initially, we noticed some heating inconsistencies—items weren’t warming up in the usual amount of time. Fortunately, that issue seemed to resolve on its own after a while. More recently, we’ve run into a new problem: the digital display has started acting up. It flashes randomly, starts and stops on its own, and seems to have a mind of its own. I’ve uploaded a video to show what’s happening. Overall, we’re somewhat satisfied with the microwave’s performance when it works properly, but it’s disappointing to be facing issues like this so soon. I’d really prefer not to go through the hassle of a replacement or repair this early on, but it’s likely going to be necessary. Cheers.

Review from Samsung US
Helpful?42AXM62QCZ6013577366108
reply from SEA Care

Hi Jan van Eyck, We understand how important a reliable microwave is in reheating food and preparing meals. Let's get the information you need to ensure the microwave is operating smoothly. The link below will help guide you in ensuring the microwave runs smoothly. Please select the scenario that best fits your situation and learn more by checking the hyperlinks. Samsung microwave is not working: https://www.samsung.com/us/support/troubleshooting/TSG01207757/ Should you need further assistance with the range, please feel free to contact us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149429885) to help our team pull up your information when you message us. Have a great day, -Ernest-

Sep 15, 2025
Reviewer name: Anzhelika
5 out of 5 stars
5 out of 5 stars review

Sleek, powerful, and stylish kitchen upgrade

[This review was collected as part of a promotion.] I couldn’t be happier with this microwave. The Bespoke design in matte black is stunning — the edge-to-edge glass display gives it a clean, modern look that really elevates the whole kitchen. It blends perfectly with other appliances and feels premium every time I use it. Functionally, it’s excellent. At 2.1 cu. ft., it has plenty of room for large dishes, and cooking is fast and consistent. The sensor cooking options are spot-on, reheating leftovers evenly without drying them out. The LED lighting is bright and makes the cooktop below easy to see. Venting is powerful yet quiet, which is a big upgrade from my old unit. I also love the intuitive touch controls — responsive, easy to clean, and very sleek compared to traditional buttons. The matte black finish resists fingerprints surprisingly well, which is a huge bonus. Overall, this microwave is a perfect mix of style, performance, and convenience. If you want something that not only works flawlessly but also makes your kitchen look high-end, the Bespoke OTR microwave is the way to go. Highly recommend!

Review from Samsung US
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Apr 26, 2024
Reviewer name: Nab165
5 out of 5 stars
5 out of 5 stars review

Sleek and stylish

[This review was collected as part of a promotion.] My new Samsung over the range Bespoke Edge to Edge glass display microwave in matte black is a sleek and sophisticated upgrade to my kitchen. It looks great with my dark cabinets and the edge to edge glass is a high end look. I do wish finger prints didn’t show on the glass but it is easy to clean. The microwave has a ton of features and is smart app compatible. It is very easy to use and works well. You do have to really select the buttons on the display. My start button seems to be a little finicky but it does work once pressed on center and firmly. It heats well and evenly. I am very happy with the functionality it provides and how nice it looks in my kitchen.

Review from The Insiders
Helpful?42AXM62QCZ6013577366108
Jun 19, 2025
Reviewer name: Goodenough
5 out of 5 stars
5 out of 5 stars review

Beautiful design and nice features

[This review was collected as part of a promotion.] Very nice size to fit everything you would need or want in a microwave. Easy to install and flip the fans to exhaust upwards. Quiet and fast cooking with easy-to-use touch capacitive buttons. Helpful features using the Samsung app and can be connected to sync with Samsung stove to auto turn on fan when cooking with stove top. So far loving the microwave after owning for almost 8 months.

Review from Samsung US
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May 14, 2024
Reviewer name: aseb79818
5 out of 5 stars
5 out of 5 stars review

Super Sleek Microwave

[This review was collected as part of a promotion.] Very professional and clean microwave. Has a very nice bright white LED light on the bottom to light up your stove top on a cloud day. The inside is the classic blue color that matches the new Samsung wall ovens, which is a major change from the standard white interior most of us are used to from a microwave. The all glass front makes your kitchen look more custom and get lots of questions from your friends and family. The built-in Wi-Fi allows for clock synchronization so no more having to reset the clock when the power glitches. Just an overall solid microwave. So far, the food has been cooking great, not over cooked, not under cooked. Inside the door, there is a nice cheat sheet that explains how long to cook certain types of foods for the perfect temperature and taste. And the Samsung Mobile App, well, it messages you when the food has been cooked completely which is a great feature when you're busy and running around the house. Well done Samsung.

Review from The Insiders
Helpful?42AXM62QCZ6013577366108
May 15, 2024
Reviewer name: Ddliserio
5 out of 5 stars
5 out of 5 stars review

Gorgeous upgrade!

[This review was collected as part of a promotion.] The Samsung BeSpoke Edge to Edge Glass Microwave is a sleek and modern kitchen appliance that brings both style and functionality to your countertop. With its edge-to-edge glass design, it adds a touch of elegance to any kitchen decor. The microwave offers a range of convenient features, including multiple cooking presets for different types of food, allowing you to easily prepare meals with just the touch of a button. Its spacious interior provides lots of room for large dishes, making it perfect for large families or anyone who enjoys cooking. One standout feature of the Samsung BeSpoke microwave is its sensor cook feature. I've been able to reheat items for my little ones without it being far too hot for them. In terms of performance, the microwave heats food quickly and evenly, ensuring that your meals are cooked to perfection every time. The easy-to-use interface and intuitive controls make operation a breeze, even for those who are not tech-savvy. One thing is that it can be sensitive to how you press the buttons and it may take a couple of tries to get it to sense that your pressing it. Overall, the Samsung BeSpoke Edge to Edge Glass Microwave is a top choice for anyone in search of a stylish, versatile, and reliable microwave oven for their kitchen.

Review from The Insiders
Helpful?42AXM62QCZ6013577366108