[This review was collected as part of a promotion.] The microwave works great and is overall perfect for what we need! Good quality too. The front glass does get smudges easily but not too hard to clean. The only thing I wish it had was an immediate start when you hit 30 seconds.

Bought this item at my Local Best Buy. Had it delivered and installed via Best Buy. Not even a month old and it broke. Tech came out and and replaced several parts. Another month goes by and it broke again. I called Samsung for service. The sent out someone from NISI USA. The Tech never showed. I called and asked what was up and told he is running late due to poor time management. Then the tech starts blowing up my phone how he is 45 min away. Then a few min later he is 30 min, then 20 min. I don't even want to know how fast this guy was driving. I call back and asked for Saturday service and was told we don't do weekend. But they say they work in the customers time availability. They Don't!!!!!! I called back and was told that I was scheduled Monday 8am to 8pm and that a manager will contact me by 5pm. I never got a confirmation for the appointment. I called Monday morning and was told that I was not scheduled. I asked for a supervisor or a manager and was hung up on 3 times. I called a 5th time and got a manager. The manager told me that he was not even in the office to get the message that I called Friday or he needed to call me. He was going to see what he could do to get me a tech out on Monday. I told him because of the person who I spoke to several times on Friday I had to call off work on Monday. I asked to compensation for my lost time at work. He said that was not his issue it was a Samsung issue because his employees are always on time and they don't book all day slots. I called Samsung and told them what NISI said. I was told that they dont control NISI and if NISI caused an issue its up to them to make it right. They same tech from Friday started to blow up my phone again that he is on his way. Upon his arrival he said that he was over booked for Friday. He also said that he talked to his manager on Friday (same one who said it wasn't in the office Friday). I was then told that the tech who was out in January didn't repair the unit correctly. It took him about 90min to repair the microwave. I continued to try and contact NISI corporate. They don't take phone calls, Emails only. I was told by Stephine in corporate that they don't control each operation they have. Its up to that site manager to handle all issues. I told her what happened and what the tech told me. I was then told I was lying, the tech was lying, and that the parts were defective and the 1st tech did the work correct. I was a whole bunch of CYA with a side of we don't care. NISI and Samsung both washed there hands of the issue and I lost out on $200 of pay.

[This review was collected as part of a promotion.] Revamping the Kitchen with Style and Functionality I recently gave my kitchen a facelift with the Samsung Bespoke Over-the-Range Microwave in Matte Black, and I must say, it’s a game-changer! Here’s why this microwave is a worthy addition to your kitchen: Elegant Modern Design: The first thing that caught my eye was its stunning design. The edge-to-edge glass display radiates a sleek modern vibe, effortlessly complementing any kitchen decor. The black finish adds a touch of class. It’s not just an appliance anymore; it’s a part of my kitchen’s aesthetic. Efficient Ventilation for Freshness: The integrated exhaust fan is a godsend, particularly when I’m whipping up fragrant dishes. It effectively eliminates smoke and odors, ensuring my kitchen stays fresh and clean. WIFI and Automatic Connectivity: Get ready for this impressive feature! The microwave automatically syncs with a compatible range, activating the light and fan as soon as the range is turned on. No need to flip switches—just pure, seamless convenience. Easy Cleaning: The smooth interior simplifies cleaning. A swift wipe with a damp cloth, and it looks brand new. Additionally, the fingerprint-resistant finish ensures the exterior remains immaculate. In conclusion, the Samsung Bespoke Over-the-Range Microwave perfectly combines style, functionality, and user-friendliness. Whether you’re a food lover or a design aficionado, this microwave is an essential addition to your kitchen.

[This review was collected as part of a promotion.] This microwave is awesome in every single way! From a design perspective, the microwave is very good-looking - it even made our kitchen look a bit older compared to the clean lines and deep dark colors. The microwave does what all microwaves do - it heats up very quickly and has a lot of interior space for big dishes. This model doesn’t come with a built-in rack, but we never used that in our old microwave so no loss there. The microwave connects through WiFi to the Smarthings app and lets you control pretty much everything on it right from your phone - how cool! We also have a smart Samsung stove so the two “talk” to each other and it turns the fans and lights on and off automatically. I also found that the sensor cook feature worked very well - usually, microwaves don’t really get this feature right, but so far it hasn’t over or undercooked any of my meals. Overall this microwave is definitely from the “future” and you can’t go wrong with it!

[This review was collected as part of a promotion.] Samsung has truly raised the bar with this microwave. Its matte black steel finish adds a modern touch to any kitchen, taking its aesthetic to the next level. And let's talk about functionality – it's top-notch. With a spacious interior and a large turntable, it's a breeze to heat up even the largest casserole dishes evenly. But the real star here is the SmartThings app integration. No more pacing around while your food cooks – your phone will let you know when it's done, giving you the freedom to focus on other tasks worry-free. And if that's not impressive enough, the Bespoke Over-the-Range model is just as sleek and sophisticated. Its exterior and auto-dimming glass touch controls add an extra layer of style to any kitchen. In the end, whether you prefer the matte black steel of the ME21DG6500MTAA or the chic white design of the Bespoke Over-the-Range model, Samsung has delivered appliances that perfectly blend style, functionality, and convenience. If you're in the market for a microwave that's as beautiful as it is practical, your search ends here.

[This review was collected as part of a promotion.] The microwave is sleek and matches well with my other Samsung products. I am able to place my food in the microwave and heat food later from my app. My stove is an older model so I haven't been able to use it to the fullest capabilities. This is a great purchase and definitely recommend.

[This review was collected as part of a promotion.] I have had many microwaves throughout my life, but this Samsung Bespoke OTR has been by far my favorite. From the sleek elegant design to the buttons and display, this microwave has transformed my kitchen. If all that isn’t enough, the smart features clinches it as my favorite. I get alerts when my food is done, and as a smart tool it turns on the vents when my Bespoke range turns on. I can’t recommend it enough.

[This review was collected as part of a promotion.] We love it. Easy to understand and use. This is not the first Samsung product we have purchased. In the past few months we have purchased a refrigerator freezer, stove, microwave and dishwasher and we are extremely pleased with all of them. They are all equipped to be used wirelessly, web, and are Bespoke models. They have the look of elegance. A great addition to our kitchen.

[This review was collected as part of a promotion.] Terrible microwave for one reason - The display is not backlit and you cannot see the display except in the daylight, or you shine a flashlight on it. The website leads you to believe it is illuminated. It is not! As soon as I got it and realized the issue, I ask Millman’s Appliances to replace it with the next model which is backlit, and I would pay the difference. They ghosted me and refused to do anything.

[This review was collected as part of a promotion.] This product is great and so easy to use. It is large enough to fit about anything in it you need to heat. It is also smart, so I have paired it with my samsung smart stove and run routines based on the state the stove is in. Overall I am very satisfied with the purchase.