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Customer reviews for Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave for
Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave
4.4 out of 5 stars
stars
230 ratings230 reviews
  1. 5 stars73% (168)
  2. 4 stars15% (34)
  3. 3 stars3% (7)
  4. 2 stars2% (5)
  5. 1 star7% (16)

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Showing 131-140 of 230 reviews
May 14, 2024
Reviewer name: aseb79818
5 out of 5 stars
5 out of 5 stars review

Super Sleek Microwave

[This review was collected as part of a promotion.] Very professional and clean microwave. Has a very nice bright white LED light on the bottom to light up your stove top on a cloud day. The inside is the classic blue color that matches the new Samsung wall ovens, which is a major change from the standard white interior most of us are used to from a microwave. The all glass front makes your kitchen look more custom and get lots of questions from your friends and family. The built-in Wi-Fi allows for clock synchronization so no more having to reset the clock when the power glitches. Just an overall solid microwave. So far, the food has been cooking great, not over cooked, not under cooked. Inside the door, there is a nice cheat sheet that explains how long to cook certain types of foods for the perfect temperature and taste. And the Samsung Mobile App, well, it messages you when the food has been cooked completely which is a great feature when you're busy and running around the house. Well done Samsung.

Review from The Insiders
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Jun 3, 2025
Reviewer name: TBelle
5 out of 5 stars
5 out of 5 stars review

Beauty with function and class!

[This review was collected as part of a promotion.] Ohhh I love this microwave! It’s sleek, smart, effective and cool at the same time. You can link it to your phone through WiFi and get alerts when your food is ready, turn the light on and off and even operate the fan. It took the place of an older dinosaur, so it is a much needed improvement! Looks great and matches my kitchen well.

Review from Samsung US
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Jul 2, 2024
Reviewer name: DKVirginia703
5 out of 5 stars
5 out of 5 stars review

Great tech features and very clean, modern look

[This review was collected as part of a promotion.] We bought this microwave last month to replace a 12 year old GE microwave. We are very impressed with the tech features, including ability to turn on the range light, fan and notifications when food is done cooking through the SmartThings app. We are also very happy with the modern look, which looks great with our white cabinet and other black stainless steel appliances.

Review from Samsung US
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Jul 17, 2025
Reviewer name: Vegas Medic
1 out of 5 stars
1 out of 5 stars review

Poor customer service

Bought this item at my Local Best Buy. Had it delivered and installed via Best Buy. Not even a month old and it broke. Tech came out and and replaced several parts. Another month goes by and it broke again. I called Samsung for service. The sent out someone from NISI USA. The Tech never showed. I called and asked what was up and told he is running late due to poor time management. Then the tech starts blowing up my phone how he is 45 min away. Then a few min later he is 30 min, then 20 min. I don't even want to know how fast this guy was driving. I call back and asked for Saturday service and was told we don't do weekend. But they say they work in the customers time availability. They Don't!!!!!! I called back and was told that I was scheduled Monday 8am to 8pm and that a manager will contact me by 5pm. I never got a confirmation for the appointment. I called Monday morning and was told that I was not scheduled. I asked for a supervisor or a manager and was hung up on 3 times. I called a 5th time and got a manager. The manager told me that he was not even in the office to get the message that I called Friday or he needed to call me. He was going to see what he could do to get me a tech out on Monday. I told him because of the person who I spoke to several times on Friday I had to call off work on Monday. I asked to compensation for my lost time at work. He said that was not his issue it was a Samsung issue because his employees are always on time and they don't book all day slots. I called Samsung and told them what NISI said. I was told that they dont control NISI and if NISI caused an issue its up to them to make it right. They same tech from Friday started to blow up my phone again that he is on his way. Upon his arrival he said that he was over booked for Friday. He also said that he talked to his manager on Friday (same one who said it wasn't in the office Friday). I was then told that the tech who was out in January didn't repair the unit correctly. It took him about 90min to repair the microwave. I continued to try and contact NISI corporate. They don't take phone calls, Emails only. I was told by Stephine in corporate that they don't control each operation they have. Its up to that site manager to handle all issues. I told her what happened and what the tech told me. I was then told I was lying, the tech was lying, and that the parts were defective and the 1st tech did the work correct. I was a whole bunch of CYA with a side of we don't care. NISI and Samsung both washed there hands of the issue and I lost out on $200 of pay.

Review from Samsung US
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reply from SEA Care

Hello there, We understand how you feel about the experience you had with repairing your microwave. We would like to have a direct conversation with you to hear about your overall impressions of this experience and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150042189, to help our team locate your information when you message us. Have a great day. -John

May 10, 2024
Reviewer name: VegasInsider
5 out of 5 stars
5 out of 5 stars review

Sleek and Functional

[This review was collected as part of a promotion.] Samsung has outdone themselves with this microwave. Its matte black steel finish brings a touch of modern elegance to any kitchen, elevating its aesthetic appeal. The sleek design is a game-changer. Functionality-wise, it's a powerhouse. The spacious interior easily accommodates large casserole dishes, and the large turntable ensures even heating. The SmartThings app integration. No more hovering anxiously while your food cooks – your phone will alert you when it's ready, allowing you to multitask without worry. the Bespoke Over-the-Range model, is equally impressive. Its exterior and auto-dimming glass touch controls add a touch of sophistication to any kitchen. Plus, navigating through settings is a breeze, thanks to its user-friendly design. Overall, whether you're drawn to the matte black steel of the ME21DG6500MTAA or the sleek white design of the Bespoke Over-the-Range model, Samsung has delivered appliances that marry style, functionality, and convenience seamlessly. If you're in the market for a microwave that's as beautiful as it is practical, look no further.

Review from The Insiders
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Apr 22, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

A Sleek, Modern Microwave

[This review was collected as part of a promotion.] My old microwave was an eyesore, and the handle threatened to break with every use. The Samsung ME21DG6500MTAA has been a breath of fresh air. The sleek matte black steel finish and hidden handle are a massive upgrade in looks and functionality (no more broken handles!). But the beauty goes beyond skin deep. SmartThings integration is a game-changer for our family. Phone notifications for finished food mean no more wondering if my popcorn is on fire! Plus, when paired with a Samsung range, the vent and light will automatically turn on -- how convenient is that!? The large capacity easily handles large dishes, and the sensor cooking worked well for reheating leftovers. However, the buttons aren't illuminated at night, making late-night reheating a fumble in the dark. Ideally, Samsung would allow light control through voice assistants (I couldn't seem to get it working through Google Home or Alexa). Overall, this microwave is stylish, functional, and packed with smart features. While the lack of illuminated buttons is a bummer, the convenience of SmartThings and the spacious interior make it a strong product, that I am very happy with!

Review from The Insiders
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Oct 7, 2025
Reviewer name: Bacbrakr
5 out of 5 stars
5 out of 5 stars review

Beautiful, modern addition to our kitchen

[This review was collected as part of a promotion.] This is a beautiful, modern appliance that really upscale our kitchen. Especially when paired with the Bespoke oven. It is also a smart appliance, is you are into that. It is powerful and has all of the features you would expect. The over oven light is bright and the vent is powerful. Stay up. There is a nitpick for me and is the controls. At this price, the front control panel should be backlit. They are hard to see at night.

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Review from Samsung US
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May 1, 2024
Reviewer name: rgz1
5 out of 5 stars
5 out of 5 stars review

Stylish and Functional Microwave

[This review was collected as part of a promotion.] Are you looking to upgrade your microwave? The Samsung Bespoke Over-The-Range Microwave with WiFi is hard to beat! Overall Impressions and Pros This model is stunning - the matte black steel and glass display will make this microwave really stand out (in a good way) in any kitchen. From an appliance standpoint, the microwave does everything a microwave normally does such as heat food up at an impressive 1,000 watts, defrosting, and sensor cooking, which allows the microwave to heat up your food to the optimal temperature based on its smart sensors. This model offers a spacious 2.1 cu. ft of capacity so you can load it up with your biggest dishes. In addition to the standard features, this microwave has WiFi! You may be wondering why you need WiFi on a microwave. This microwave connects to the Samsung SmartThings app and allows you to do things like create custom food cooking programs and sync with your Samsung stove/range to turn the ventilation fan on and off when you use your stove - pretty cool! My favorite thing about having WiFi is the clock sets itself - no more staring at a blinking “12:00” and having to figure out how to set the time. SmartThings App and Features Linking this microwave to the Samsung SmartThings app unlocks additional features. In addition to doing basic things like setting the time and sending cook settings, you can view how much energy your microwave is using with the SmartThings Energy feature. The SmartThings app also provides you with a virtual cookbook, filled with easy-to-follow recipes that are tailored to your appliance. I love that I can find a recipe, follow it step by step, and “send” any cooking details directly to my microwave - it can’t get any easier! These features are even cooler when you have other SmartThings appliances such as a smart Samsung fridge or Samsung range/stove since they can all work together. Cons The only con that comes to mind is the “fingerprint-resistant” finish isn’t entirely resistant to fingerprints, but cleaning the exterior is a breeze with a soft cloth and some water to keep the matte black and glass front looking sharp. Conclusion If you're looking for a microwave that’s loaded with smart and practical features, this is the one to get!

Review from The Insiders
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Oct 6, 2025
Reviewer name: Evan
4 out of 5 stars
4 out of 5 stars review

Sleek, great capacity

[This review was collected as part of a promotion.] Great addition to my Bespoke fridge. Its sleek design is eye catching. Setup was easy. It does everything for you after you scan a QR code. Great performance as well. Full capacity and bright display. The time stays on all the time despite on some reviews that I read.

Review from Samsung US
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Sep 15, 2025
Reviewer name: Sold on Samsung
5 out of 5 stars
5 out of 5 stars review

Excellence at first glance

[This review was collected as part of a promotion.] We love it. Easy to understand and use. This is not the first Samsung product we have purchased. In the past few months we have purchased a refrigerator freezer, stove, microwave and dishwasher and we are extremely pleased with all of them. They are all equipped to be used wirelessly, web, and are Bespoke models. They have the look of elegance. A great addition to our kitchen.

Review from Samsung US
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