Hello!Thank you very much for your feedback on our FoodSaver Preserve Vacuum Sealer, Special Value 14-Piece Starter Kit with Vacuum Seal Roll and Bags! We are very sorry to hear that it does not meet your expectations!Each and every vacuum sealer needs at least 30 seconds breaks in-between the bags, in order to prevent the overheating. Should you require any further assistance, please kindly reach out to us directly via our official "Contact Us" page.Thank you!FoodSaver Consumer Care

Hello,Thank you for reaching out about your FoodSaver Preserve Vacuum Sealer. We're sorry to hear that your FoodSaver unit is not working as well as expected.Please check the upper and lower gaskets of the machine. If either of these is damaged or dirty, the unit will not vacuum properly. Additionally, please clean any food materials or dust from the gaskets.There are detailed troubleshooting steps available on our official website> support> frequently asked questions.If these steps do not resolve the issue you are facing, please reach out to us directly. You can do so via the 'Contact Us' form on our official website. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time.Thank you!FoodSaver Consumer Care.

Hello, we're sorry to hear that the product didn’t meet your expectations. At FoodSaver, we’re committed to delivering the best quality and always look for ways to improve. To better understand your experience, please don’t hesitate to contact us through the official website’s Contact Us form, or by phone or chat Monday to Friday, 9 AM – 5 PM ET.Thank you,FoodSaver Consumer Care.