Hello Jay,Thank you for your feedback on the FoodSaver Preserve Vacuum Sealer. The level of air removal can vary depending on factors like bag placement, moisture in the food, and ensuring the open end is fully inside the vacuum channel without wrinkles. We recommend checking that the sealing strip and gaskets are clean and free of debris, as this can improve suction performance. If you’re still not getting a tight seal, our team can guide you through a quick troubleshooting process to help your sealer perform at its best, that is why we strongly encourage you to reach out to us directly via our official "Contact Us" page or calling us at 1-877-777-8042.Thank you! —FoodSaver Consumer Care