We are sorry you had this experience with your Dawn EZ- Squeeze. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We suggest loosening the cap to release the pressure, then re-tighten it back on the bottle. Then give the bottle one big squeeze onto a sponge or into the sink for about 2 seconds. Remember always to store the bottle cap side down. So we can win back your confidence, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

We have many quality checks to ensure you always get the best, so we're sorry to hear this. We'd like to help, as well as get more information for our Quality Team, so when you have a chance, please reach out to us at (800) 725-3296.

Thank you for sharing this with us. Our products go through many quality checks to ensure they get to you with the best results, so we don't expect these things to happen, and we are sorry you had this experience. It may help to know that extreme temperatures can change the consistency of any dishwashing liquid. This could have happened before you purchased it, during shipping, or while in storage. Be sure to store Dawn in a cool, dry place at home. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

Thank you for sharing with us. We're committed to taking in feedback to help us design our Dawn products to provide you with the best dish cleaning experience. We understand that everyone has their own favorite scent, and we're sorry to hear you aren't a fan of our Dawn Original scent. We'll be sure to share this with our team, and if you have any questions, please feel free to give us a call at (800) 725-3296.

We're sorry to hear you aren't a fan of the Refreshing Rain scent, and assure you that we're letting our team know your feedback. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry to hear that a loyal Dawn fan like you has been having this experience, Hank. We can assure you that our Dawn EZ-Squeeze has gone through strict quality checks to ensure that it reaches you in the best possible condition, and we'll be sure to share this with our team. As well, we recommend that you loosen the cap to release the pressure then re-tighten it back on the bottle. Then give the bottle one big squeeze onto a sponge or into the sink for about 2 seconds. We hope this helps, and please give us a call at (800) 725-3296 if you'd like any further assistance.