We are sorry you had this experience with your Dawn EZ- Squeeze. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We suggest loosening the cap to release the pressure, then re-tighten it back on the bottle. Then give the bottle one big squeeze onto a sponge or into the sink for about 2 seconds. Remember always to store the bottle cap side down. So we can win back your confidence, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

Thank you for sharing this with us. Our products go through many quality checks to ensure they get to you with the best results, so we don't expect these things to happen, and we are sorry you had this experience. It may help to know that extreme temperatures can change the consistency of any dishwashing liquid. This could have happened before you purchased it, during shipping, or while in storage. Be sure to store Dawn in a cool, dry place at home. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

We're sorry to hear you aren't a fan of the Refreshing Rain scent, and assure you that we're letting our team know your feedback. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.