We're so glad to hear you love Dawn Platinum Liquid Dishwashing Liquid, but we're sorry you're unhappy with the EZ Squeeze bottle design. It’s possible that dried soap accumulated around the cap could have caused this. If so, rinse the cap with water and dry it off. Our products go through many quality checks to make sure they reach you in the best possible condition, so if you continue to have issues, then please give us a call at (800) 725-3296.

Thank you for sharing this feedback with us, Kris. We're sad to learn you're not enjoying the slight fragrance increase we introduced to Dawn Platinum in February 2022. Your happiness and satisfaction is important to us. We hope you'll give us a call and share more with us about the experience you had. Please call us at 1(800) 725-3296 when you have a moment.

We're happy to hear you enjoy the clean your dishes get from Dawn, and sorry to hear you don't enjoy the scent. We'd like to get more information to help, as well as share this with our Quality Team, so when you have a minute please reach out to us at (800) 725-3296.

With the many quality checks we have in place you should get the best from your EZ-Squeeze bottle, so we're sorry to hear this. We'd like to get more information about your experience to help, as well as share this with our Quality Team, so when you have time please reach out to us at (800) 725-3296.

We're sorry to hear that a loyal Dawn fan like you has been having this experience, Hank. We can assure you that our Dawn EZ-Squeeze has gone through strict quality checks to ensure that it reaches you in the best possible condition, and we'll be sure to share this with our team. As well, we recommend that you loosen the cap to release the pressure then re-tighten it back on the bottle. Then give the bottle one big squeeze onto a sponge or into the sink for about 2 seconds. We hope this helps, and please give us a call at (800) 725-3296 if you'd like any further assistance.

We're so sorry to hear this. Thank you for taking the time to let us know. With our many quality checks, we expect every bottle of Dawn to meet our high standards. If you can give us a call at (800) 725-3296, we would like to learn more and see how we can help.