We're so sorry to hear this. Please know that our products are thoroughly tested to meet our high quality and safety standards, and we will certainly pass your review along to our team. We hope that you and your dog are okay ❤️ If you can give us a call at (800) 725-3296, we would like the opportunity to learn more and help you further.

Thanks for sharing this feedback with us here at Dawn. We did have a slight fragrance increase we introduced to Dawn Platinum in February 2022, but we wouldn't expect this to be a result of it. However, your happiness and satisfaction are important to us. So we can learn more about your experience, please call us at 1 (800) 725-3296 when you have a moment.

It's our goal to help you cut through tough grease and baked-on messes with ease, so we're very sorry to hear this wasn't the case. Our Platinum Ez-Squeeze dish soap goes through thorough testing to ensure it provides top cleaning power before it finds its way to your home, so this certainly isn't something we'd expect. Because you should be getting an excellent clean and haven't quite had that, our Quality Team would like to learn a bit more about the bottle you used so that we can see what might be going on and so we can try to help get you back to sparklingly clean dishes. Please give us a call at (800) 725-3296, we look forward to hearing from you.

Thanks for sharing your feedback with us, and we are sorry you didn't like the Refreshing Rain Scent, Mariq22. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can help you further, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

Thank you for reaching out, CyndyLo. We thank you for your many years of loyalty. We did have a formula upgrade in February 2022, but we wouldn't expect this to result from it. We want to learn more about your experience, so please call us at (800) 725-3296 when you have a moment.

We truly appreciate your loyalty, but we're sorry to hear you've had a hard time dispensing the Dawn EZ-Squeeze bottle, and we'll be sure to share your experience with the rest of our team. We do still offer our original bottles, so we'd like to help with this! Please give us a call at (800) 725-3296.

We're so glad you left your review, Bob. It's wonderful that you're enjoying the EZ-Squeeze bottle design. We do apologize that the fragrance isn't one that you enjoy. Did you know we sell Dawn in the EZ-Squeeze Bottle, with other fragrances? Check them out here: https://dawn-dish.com/en-us/products/dawn-ultra-ez-squeeze-original-scent/