It's our goal to help you cut through tough grease and baked-on messes with ease, so we're very sorry to hear this wasn't the case. Our Platinum Ez-Squeeze dish soap goes through thorough testing to ensure it provides top cleaning power before it finds its way to your home, so this certainly isn't something we'd expect. Because you should be getting an excellent clean and haven't quite had that, our Quality Team would like to learn a bit more about the bottle you used so that we can see what might be going on and so we can try to help get you back to sparklingly clean dishes. Please give us a call at (800) 725-3296, we look forward to hearing from you.

We're so glad you left your review, Bob. It's wonderful that you're enjoying the EZ-Squeeze bottle design. We do apologize that the fragrance isn't one that you enjoy. Did you know we sell Dawn in the EZ-Squeeze Bottle, with other fragrances? Check them out here: https://dawn-dish.com/en-us/products/dawn-ultra-ez-squeeze-original-scent/

We're so sorry to hear this. Please know that our products are thoroughly tested to meet our high quality and safety standards, and we will certainly pass your review along to our team. We hope that you and your dog are okay ❤️ If you can give us a call at (800) 725-3296, we would like the opportunity to learn more and help you further.

We're very sorry this has happened to you. We never want a Dawn fan to be sad, and will let our teams know how you feel about the Refreshing Rain Scent of Dawn. Please know that we test our products to be safe when used as directed. We'd like to hear more about your experience for our Safety Team. Please give us a call at (800) 725-3296.

Our products go through many quality checks to make sure they perform as expected, so we're certainly sorry to hear you're experiencing leaking with your Dawn EZ-Squeeze bottle. We ask that you please loosen the cap to release the pressure then re-tighten it back on the bottle. Then give the bottle one big squeeze onto a sponge or into the sink for about 2 seconds. If this doesn't do the trick, then please give us a call at (800) 725-3296 so we can learn more to share with our Quality Team and help with this!

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Thanks a bunch for taking the time to let us know your feedback, Penny. While we can't make any promises, we can assure you that your voice will be heard. If you ever have any other feedback, or anything else you'd like to see Dawn make, reach out to us at (800) 725-3296, and we'd be happy to talk with you.

Thanks for sharing your feedback with us, and we are sorry you didn't like the Refreshing Rain Scent, Mariq22. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can help you further, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.