We're sorry to hear this, Suzannah! Please know that Tide products undergo thorough testing to ensure they're safe for use as intended and meet the needs of our consumers. It's disappointing that the Spring Meadow scent of your Tide PODS™ made you gag as this is certainly not the experience we want or expect you to have, and we're grateful you reached out. If possible, we'd like to learn more to be able to offer you further assistance with this moving forward. Please hold on to your Tide and call our Team at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help.

Firstly, thank you so much for using Tide for so long. We're sorry to hear that your recent batch of Tide smells like this. As you can imagine, with our quality checks, it should never smell like sour fish. This is strange since the last time we made a change to this detergent was back in early 2023 when we improved the scent-bloom. Scent bloom is the re-introduction of scent caused by friction against the fabric. We'd love to help a loyal fan out with this. Please call us at (800) 879-8433.

Ginny, we're always looking for ways to improve our users laundry day, so we do extensive quality and consumer testing to enhance our products. We're very sorry to hear that you're not a fan of this new formula. Your feedback is incredibly important to us, as we always expect your fabrics to come out clean and fresh when using the right amount of detergent for your load size. If you have not done so already, try cleaning your washing machine to see if that helps. We'd like to connect about this. Please call us at (800) 879-8433.

We appreciate you taking the time to share your feedback regarding your recent Tide PODS™ Spring Meadow purchase. Your loyalty to our products over the years means a lot to us, and we're sorry to hear that the scent didn't meet your expectations. Our products go through many safety and quality tests to ensure consumer satisfaction, so we appreciate you bringing this to our attention, as what you described isn't something we'd expect. In 2023, the scent of Tide Spring Meadow was changed to improve scent bloom. Scent bloom is the reintroduction of scent caused by friction against the fabric. If the scent becomes too much, we recommend discontinuing the use of the pods, but please hold onto them for a few weeks in case our team needs any further information. We always take consumer feedback into consideration when designing our products, and we'll be sure to let our team know that you would like the old Spring Meadow scent brought back. In the meantime, we'd like to learn more about your experience to share with our Quality and Safety Teams. For assistance, please give us a call at (800) 879-8433.