Thank you for sharing this with us, Kate. Our Tide PODs™ are put through many quality checks to provide you with the best laundry experience, and we apologize that was not the case for you. We recommend ensuring to add the pod to the back of the washer before any clothing, and ensuring not to overload your washer to allow enough room for the pod to move around and dissolve.<br /><br />A single pod is enough for a small load, and two pods is enough for a medium to large load. We&#39;d like to help provide some restoration tips for your shirt, and to learn more about your experience. Please give us a call at (800) 879-8433, and we&#39;d be happy to help.

We're very sorry to hear that you've had this experience and that you're not a fan of the scent. Our products go through many strict quality checks to ensure they have the right amount of scent. You are correct that a full POD should be used each time, as we don't recommend dividing them at all. It sounds like liquid might be a better fit for you, and we have a lot of different scents to choose from. When we design our products, we do extensive research to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate you taking the time to reach out. We would love to hear more about your experience as well as make this right. When you have a chance, give us a call: 1-800-879-8433

We&#39;re so very sorry to hear about this. Please get in touch with Sam&#39;s Club to see if they can help you with this too. They can be reached at 1-888-746-7726. <br />

We&#39;re sorry to hear this, as our products do go through strict quality checks to ensure that they reach you in the best possible condition. We&#39;d be happy to learn more about your exprience and see how we can best assist. Please give us a call at (800) 879-8433 when you can.