I understand your frustration with Tide PODS not dissolving properly in cold water. It&#39;s important to note that Tide PODS are designed to dissolve in all temperatures, including cold water. However, to ensure they work effectively, here are some best practices to follow:<br /><br />- Add PODS to the Drum First: Always place the PODS directly into the drum of your washing machine before adding your laundry. This helps them dissolve properly during the wash cycle.<br />- Use Dry Hands: Make sure to handle the PODS with dry hands and reseal the package after each use to prevent moisture from affecting them.<br />- Avoid Overloading: For optimal results, avoid overloading your washing machine, as this can hinder the PODS from dissolving completely.<br /><br />We take the quality of our products very seriously, and your feedback is invaluable to us. If you continue to experience issues or have further concerns, please reach out to our service team at (800) 879-8433. We are here to help and ensure you have the best experience with our products. Thank you for your understanding!

Hi Amy, thank you for sharing your experience with Tide PODS. We sincerely apologize for the unpleasant smell that was left on your clothes. We understand how frustrating this can be, and we want to assure you that product quality is our top priority.<br /><br />There are a few potential reasons why a detergent might leave an unusual odor on garments:<br /><br />- Incorrect Dosing: Using too much detergent can lead to residue buildup, which may contribute to odors.<br />- Washing Machine Issues: Sometimes, the washing machine itself may have odors that transfer to the clothes. Regular cleaning of the machine can help prevent this.<br /><br />To address the issue, we recommend the following steps:<br /><br />1. Rewash the Affected Garments: Wash them again using the highest temperature allowed by the care label, without adding any detergent.<br />2. Check Your Washing Machine: Ensure that your washing machine is clean and free of any odors.<br /><br />If the problem persists, please do not hesitate to reach out to us directly at (800) 879-8433. Our service team is here to assist you further and ensure that you have a positive experience with our products. Thank you for your understanding, and we appreciate your feedback.

We&#39;re very sorry to hear that you&#39;re disappointed with the scent of your Tide PODS™ Spring Meadow purchase, Jeff. When we design our products, we do extensive research and consumer testing to create features that we think you will love. With that said, we understand that preferences can vary, and we appreciate you taking the time to share your feedback.<br /><br />While we&#39;re sure you already have, we always recommend using the correct amount of detergent per load size, as this may affect the scent you notice. We&#39;d be happy to share tips on how to remove the scent, although it sounds like you were able to successfully do so.<br /><br />We would like to learn more about your experience to share with our Quality Team and to help you find another one of our products that better meets your preferences. For assistance, please give us a call at (800) 879-8433.