I understand your frustration with Tide PODS not dissolving properly in cold water. It&#39;s important to note that Tide PODS are designed to dissolve in all temperatures, including cold water. However, to ensure they work effectively, here are some best practices to follow:<br /><br />- Add PODS to the Drum First: Always place the PODS directly into the drum of your washing machine before adding your laundry. This helps them dissolve properly during the wash cycle.<br />- Use Dry Hands: Make sure to handle the PODS with dry hands and reseal the package after each use to prevent moisture from affecting them.<br />- Avoid Overloading: For optimal results, avoid overloading your washing machine, as this can hinder the PODS from dissolving completely.<br /><br />We take the quality of our products very seriously, and your feedback is invaluable to us. If you continue to experience issues or have further concerns, please reach out to our service team at (800) 879-8433. We are here to help and ensure you have the best experience with our products. Thank you for your understanding!

We're sorry to hear that the scent of your Tide PODS™ is too strong for you, Caroline, and we appreciate you taking the time to share your feedback on this. We do extensive research and testing when we design our products to make sure we're creating features and scents that we hope our consumers love, so this is not the experience we want you to have, and we're grateful for your input as it will help us improve our future efforts. Your satisfaction is important to us, and we'd love to learn more about this to be able to assist you further. Please give us a call at (800) 879-8433 any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!