Customer reviews for Westinghouse iGen5000DFc 5000 Watt Remote Electeric Start Dual Fuel Inverter forMember photos









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A great value with comprehensive features
Review of Westinghouse 3,700/4,500-Watt Dual-Fuel Inverter Generator (CARB Compliant) Given the number of generator/inverters options in the marketplace, what factors were important in my selecting the Westinghouse 3,700/4,500-Watt Dual-Fuel Inverter Generator? Obviously, capacity had to be in the sweet spot for my intended use. 3700 running watts, 4500 starting watts will handle the critical appliances for the event I have a power failure at my home. And with the apparent increasing risk of power grid failure, this may be a small investment for a measure of security. I wanted and got a control panel that is quite inclusive, not just a place for a wide range of receptacles. I wanted a LED data screen showing the essential factors: fuel level, remaining run time and power output. It may seem minor, but very few generator options have a remote start key fob. That was a deal breaker for a guy who makes full use of the tv remote. It's just a great convenience to add to the electric start on the generator. I doubt I will use the propane option but if gas stations are closed in an electrical failure it is nice to know I can remove the LP tank from my bbq to power on. Another important consideration is the eco mode which automatically adjusts engine RPM/fuel consumption to what is necessary to provide no more than the load requires. I wanted and got safeguards like a low oil indicator and an overload protector. But as I read through the User's Manual, more and more features were revealed. The User Manual itself is worthy of accolades. I rarely receive a user's manual so well written, clear, comprehensive. Additionally, perhaps for the less patient, Westinghouse provides a one page Quick Start Guide. But reading the whole Manual is a worthwhile experience. What other small engine company includes a drain hose on its float bowl to completely remove gasoline? Not only does the generator charge the battery while the engine is running, should you have a more sustained period of non use, Westinghouse provides a small plug-in battery charging cable. Not intended as a trickle charger, rather the company suggests plugging it in over night, sufficient to charge the battery without overcharging it. Westinghouse provides a small bag of essential tools like a spark plug wrench. They include a funnel for adding oil. The gasoline tank includes a filter. It just goes on. As time passes, I think I'm going to be very glad I purchased the Westinghouse Inverter Generator.
The remote control feature is totally misleading!
Have had this generator for 60 days, would not start after a few days with the battery switch on, which you must do to start remotely, took to get it serviced, was told the battery isn't charged properly. Called Westinghouse tech and was told battery switch cant be left on. In other words you have to turn off after using, and then go back and turn on before starting!!! How can this be considered remote start!! Very disappointed!
Good product but needs some improvements
I bought an iGen5000DFc (why is it also referred to as iGen4500Dfc?) about two weeks ago and all I have done with it so far is ran the break-in period for about seven hours and changed the oil after the initial oil fill. The unit appeared to have had a hard drop during shipping. Both the upper and lower styrofoam packing was broken and both access panels were popped open. There was a hole in the shipping box and the battery strap is missing. The User Manual is vague and in some cases misleading regarding the operation of the unit. There is a great deal of warning information but operating and maintenance information took reading and rereading and visits to Youtube to figure out. There is very limited information regarding the Data Center but I eventually figured out most of it on my own. My biggest problem was with the small sizes of the two access panels. After skinning up my hands plugging in the battery and searching for the still missing battery strap I went to the oil access panel and used the screw in funnel that was provided for the initial oil fill which worked out good. After the five hour recommended break-in period I wanted to change the oil which I do on all my new engines. This was a problem. The block drain fitting does not line up with the access panel but after some finesse and more skinned knuckles I drained the oil. Putting the fitting back in was another problem but with a combination of wrenches, sockets and duct tape got the job done. I suggest having your engineering designers take a look at this issue as I expect it to be a problem for many unless they have access to some special wrenches and small dexterous hands. Please send out a battery strap! My contact information is with the Product Registration.
Hello, thank you for such a detailed review, this is extremely helpful to us as we can shape improvements and future products off of them! We are genuinely sorry to hear about your experience with the unit and understand your frustrations. I have passed your feedback to our both our quality control and product development teams to ensure that we are producing the best possible products for our customers. To receive a battery strap please contact us at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse
Great Buy would recommend
Worked great out of the box. I chose the model without the electric start as it is lighter, cheaper, and has no battery to keep charged/replace. Runs well on propane, however, I have not been able to start it on propane. Not really any issue as I'll be keeping it full with treated gas. . Read the manual and make sure you follow the break-in process.
Must have for hot summer camping
I wanted to put the 4500df through one season before leaving my review. I am very happy with my purchase. More than enough power to run every single appliance in my travel trailer. I opted for the 4500 for this reason. I also opted for the dual fuel version so that I didn't have to pack gasoline on my camping trips. I'm already bringing propane so why would I bother with the risk of spilling gasoline?! The push button starter and remote start make operation so easy. The 30amp receptical and 15amp standard recepticals are exactly what I wanted as well. I only have 1 or two complaints… The provided oil bottle contains too much oil, despite the manual saying it is exactly the right amount to add. I over filled the oil then had to drain some up and clean up the resulting mess that I wasn't prepared for. I changed the oil at 25 hours and had similar difficulty. The drain plug is difficult to access, but doable, but the rubber plug and hole below the drain plug is not big enough to allow the old oil to drain out cleanly. It results in a mess simply by following the manual directions. I'll have to come up with a better system next time. I wouldn't say this was a user issue, but more of a design issue. The 4500df is quiet! We had several other campers comment to us throughout the summer on how quiet it was and asked what kind it was. The case is durable and sturdy. The telescoping suitcase style handle and wheels are awesome too. It's heavy, but not so heavy that a moderately strong person can't lift it in and out of a truck on his own. 2 people can handle it easily. I'm very happy with my purchase and would definitely recommend to others.
Great Inverter Generator
Easy assembly. All tools included with complete instructions with pictures that were easy to follow. in the user guide. This generator ran my computers, routers, TV, microwave and our propane wall furnace that has electronic controls. It produces clean power and sine wave. Of course it also runs my lights and refrigerator that can operate on a standard generator. I recommend this generator without reservations. It is a great unit. I'd buy it again if I ever need another generator.
Nice Generator
This unit ( iGen5000DFc ) is a sweet little powerhouse for pretty much any 120 volt application. We live in a rural setting with frequent, but usually limited duration power outages, and can't justify the cost of a permanently installed backup generator, so having temporary power just by running a few cords is real peace of mind. Our typical setup includes 2 refrigerators, 1 freezer, coffee maker, furnace, sump pump, a couple of floor fans, WiFi and a/v equipment. Plus a few lamps and power strips. So far it works great. Easy set up, and quiet operation. No regrets.
2nd Unit Was Fine
I purchased my first iGen 4500DF on October 15th, 2021. Delivery was very fast. Setup was easy and the generator started right away. I am using propane. After running 20 to 25 minutes it just stopped. I could not get it restarted. At this time I contacted my dealer and they shipped me out a new iGen4500DF. The old unit was returned back to Westinghouse. The second unit has been working great. Starts every time and runs very well. Also, the first generator had the auto choke disconnected as many others had commented on in their reviews. I haven't checked the second unit yet as I only use propane.
Impressive
After a great deal of research I decided on this generator due to its great reviews, low decibel level, and high wattage to cost ratio. It arrived today and I followed the instructions on adding oil, connecting battery, and making the necessary connection to the propane tank. The unit cranked on first push of the remote and I ran three different accessories at various wattage to test output. This generator is very quiet for its size and it seems the noise level does not significantly increase when I increase load (which changes RPM in ECO mode). Overall at this point I am very satisfied with my purchase.
Small, quiet, easy to use
Just bought this so have no long term usage history. I bought it because of how highly rated Westinghouse generators are on some of the more reliable rating sites. It is small, relatively light, and quiet when running. I have have had a terrible time maintaining gas powered open-frame generators since I only use them as back-ups to the house power. I bought this specifically because of the option of using propane, which I intend as the ONLY fuel I will use in it. I also like the option of running two generators in parallel which (with a second generator) offers me the capability of a "whole house" system, since I have a small house. My only carp is the operators manual does not cover everything you need to know and some items are contradictory. That is understandable in that I am sure Westinghouse is constantly improving their products and consumers cannot afford for them to constantly reprint the manuals. Specifically, in stopping, the manual says to "turn the battery switch to the off position" whilst the Quick Start Guide says to "Put the engine run/stop switch in the RUN position and pull choke". (Yes I read all the little pieces of paper that came with the generator). Obviously the Quick Start Guide is talking about an open frame generator since there is no readily accessible choke on my model. One piece of paper says the the parallel cable are included, another says they are not. (They are not) A battery charger is included with NO instructions on when, where, or how to use it, and the manual states that the battery charges whenever the generator is running. I do have concerns with the long-term durability since it is covered in plastic and two of the doors popped off while I was unpacking it, but everything went back together properly. All in all, so far, I am very pleased with the generator. The next power outage will be the true test. Hurricane season is coming.