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Customer reviews for Westinghouse iGen5000DFc 5000 Watt Remote Electeric Start Dual Fuel Inverter for
Westinghouse iGen5000DFc 5000 Watt Remote Electeric Start Dual Fuel Inverter
4.7 out of 5 stars
stars
8,363 ratings8,363 reviews
  1. 5 stars80% (6,658)
  2. 4 stars17% (1,454)
  3. 3 stars2% (142)
  4. 2 stars1% (47)
  5. 1 star1% (62)

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Showing 601-610 of 8,363 reviews
May 26, 2019
Reviewer name: Jmac5602
4 out of 5 stars
4 out of 5 stars review

Love it!!!!

I have not been able to use it on my Travel Trailer yet. But, so far so good. I received my generator fast, and came un damaged. I connected my LP tank to it, really easy set-up. Started up on the second push of the start button. Ran a little rough for the first minute or two, then smoothed out. I would recommend this generator.

Review from westinghouse.com
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Aug 4, 2021
Reviewer name: TimKG
4 out of 5 stars
4 out of 5 stars review

Great Buy but needed repair out of the box!

This is a great product for a reasonable price compared to other brands. But the customer should not have to immediately tear the product apart to repair the choke. This is a common problem...so common there are videos of the repair online everywhere. The cable connecting the choke to the control board was not hooked up.

Review from westinghouse.com
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Feb 22, 2019
Reviewer name: GorillaSkinz
5 out of 5 stars
5 out of 5 stars review

Very Quiet, Nice Features

This will have to serve as a short term review, since I only started it up today, but I must say, so far I'm impressed! I ordered this from the Home Depot website, and it was delivered with free shipping, It was boxed up very nicely and I like that it included oil (PLUS) with the purchase, and the battery had enough charge to start the unit (PLUS). I unboxed it, which took about 5 minutes, read through the quick start guide (less than 5 minutes), then using the extending handle (PLUS) I rolled it outside like a suitcase.. Easy peasy. Outside, I snapped off the oil and battery covers, put the oil in the unit with the INCLUDED funnel (PLUS), and connected the battery cables with the simple plug adapter (PLUS) that you can hook directly up to a battery tender jr if you wanted to (PLUS). The unit also comes with an outlet adapter to charge the battery from your 110v outlet (PLUS). I added about a gallon of gasoline and a quarter ounce of stabil, took the remote control and hit the start button. It fired right up! I couldn't believe how quiet it was! (SUPER PLUS). Then I put it on eco mode and it got even quieter!!! I hooked up an electric hammer drill to check how much it would ramp up.. it was barely affected, the drill was twice as loud as the IGEN. So it took me about 10-15 minutes to get this thing ready to use. The maintenance schedule says to change that oil after 20 hours of use, so I will do that or maybe sooner. Then as I read the manual, I saw another PLUS, a free gift for leaving a review.. it didn't say it had to be a good review or anything, but in this case, I have nothing but good things to say about this machine, so far. I hope it lasts, but with a 3 yr warranty, I'm not all that concerned. Time will tell.

Review from westinghouse.com
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Apr 30, 2020
Reviewer name: gogolf
5 out of 5 stars
5 out of 5 stars review

Superior Features

Received this a day ago and have used it only a few hours. Very pleased with all the features and the ease of use. Currently using only with propane. Only unit I could find with remote start function on dual fuel generators. Further use will allow me to comment more fully on durability and longevity performance. Extremely pleased so far!

Review from westinghouse.com
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Mar 28, 2023
Reviewer name: John R33
1 out of 5 stars
1 out of 5 stars review

Problems right out of the box

I unpacked the iGen4500DFc and immediately found the battery box open and the battery strap disconnected, and the battery flopping around the compartment. Paired the key fob but the engine failed to crank. Engine cranks when I use the start button. Contacted customer support and was on hold for an hour only to get a receptionist who took down my complaint. Heard back from a technician a few days later and they said it sounds like a defective key fob. They sent a replacement, I paired it with the generator, and still didn't work. Contacted them again, and by email, they said it's probably the module. They sent me a new module with poor instructions on how to disassemble the case cover to access the module. Finally got the case open and then found that the module didn't match the original. Old module has a 12 pin connector, the new module had a 10 pin connector. Now it'll be days, if not weeks before I get this resolved. I haven't even tried to start this unit yet!

Review from westinghouse.com
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reply from Customer Care

Thank you for your review. We are alarmed with the service received and would like to review your issue and find the appropriate resolution. Please contact us at westinghousevip@wpowereq.com with your contact information.

Nov 2, 2020
Reviewer name: GD303
5 out of 5 stars
5 out of 5 stars review

Great Generator

I have been waiting to purchase this generator for 6 month because everyone was out of stock. I thought about buying other dual fuel generators that were in stock but I’m glad I didn’t. This generator was worth the wait with it’s great power rating and features like remote start. I just took it out of the box hooked up the battery add gas and oil and it started on the first press of the button. Hooked up my propane flipped the switch and it was running on propane. What a great little generator perfect for powering my trailer.

Review from westinghouse.com
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Mar 15, 2024
Reviewer name: LA CA
5 out of 5 stars
5 out of 5 stars review

Back up, electricity at home and Camping.

I’m impressed how easy it was to add a quart of oil and pull the cord and voilà I had power. It comes complete with tools, a funnel, oil and good instructions. The most important thing to me was to be able to use propane and or gasoline. As an afterthought, I probably should’ve purchased the unit with an electric starter but it’s 73. I’m still capable of pulling the cord to get the power lol.

Review from westinghouse.com
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Jul 21, 2021
Reviewer name: Team Buck
4 out of 5 stars
4 out of 5 stars review

Fairly quiet and I like the dual fuel option

I like the fact that the generator is fairly quiet compared to most other brands of the same capacity. The dual fuel option is great! My only complaint is that it is fairly heavy, but at least there is a retractable handle to pull out and use when you need to move it.

Review from westinghouse.com
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Aug 22, 2021
Reviewer name: Decker
5 out of 5 stars
5 out of 5 stars review

Does the work

This is a great generator. Runs my 24 foot bumper pull trailer 30 amp 120 volt just fine. Love the digital readout for load conditions. Also love the load indicator to tell you the how hard the generator is working. Ran my generator on propane right out of the box. Added the correct amount of oil using the supplied screw in funnel and used the key fob to start. Started right up. The extendable handle for moving the generator around is a great bonus. The generator also has two very sturdy handles for easy lifting. I highly recommend this generator for anyone who needs 120 volt power.

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Feb 12, 2020
Reviewer name: Captain Nemo
5 out of 5 stars
5 out of 5 stars review

Loaded with Features

I've been watching the generator market for about a year and the iGen4500DF clearly has the competition beat from a feature perspective. Propane capability AND remote start sealed the deal for me. The panel has a built in usage gauge so you can keep track of hours between maintenance. The power output receptables have every use coverred, even for powering our travel trailer.

Review from westinghouse.com
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