My only issue to date was that I couldn’t find any info on where the serial number was located. A quick call to support solved it instantly. (It’s on a bar code located low between the wheels - almost underneath the unit) Packaging was good - no visible shipping damage.

I tested this out for a couple of hours and it met all my expectations as an inverter generator. Pros include great control panel, easy set-up / start, and very smooth operation overall. I hooked up everything I wanted and still couldn't get this thing over 50% utilization! Cons are minor, but I have no clue where they get 52db noise level--we measures and even from 25ft away it was above 60db. The oil situation is also difficult--when first filling, it slightly overfilled and spilled oil all over the enclosed inside frame. The oil spout is tough to get to, and draining the oil looks like it will be a pain without some sort of custom solution for oil to actually exit the enclosed frame via the cutout hole on the bottom. But overall, really good generator and I am happy with the purchase.

Just received my IGen4500DF. Generator was well packaged and contained all required items needed (oil, oil filler, battery charger and LP hose and regulator asm) to n xl ding remote. Unit is ready to go after adding oil, plugging in battery and adding gas. Beautiful generator! Hoping it lasts a long time!!

I love how quiet and powerful this generator is. I really like the remote start so i can crank or shut down from inside my home or inside my RV! This is my 2nd unit and I have 300 flawless hours on the first one! I like the propane feature on this unit my first unit is only gas

Doing the review to get the cover. Only run the generator a short time. Started easy on gasoline and propane. If you put in the whole bottle of oil as instructed about 4 ounces will run out. The carburetor bowl drain screw is not as shown on the instructions. It is difficult to get to.

We just bought this and are so pleased already. It started right up which was a great beginning! It is as quiet as advertised… no louder than one of our old 2000 watt generators and a whole lot quieter than the 5000 watt open frame we had to rent last year. Winter do your worst. We are ready with our new Westinghouse iGen4500DF generator. We are also looking forward to dry camping with it…it is an upgrade over our 2 daisy-chained Champion generators.

I only just received it and started it up. A word of warning - don't try and fit the entire bottle of oil, even though it says it should fit. I also had trouble replacing the dipstick/oil plug. It's either poorly machined or the plastic plug is too soft. Also, it's not as quiet as I expected, although it is supposed to be quieter than comparable models. Other than those caveats, I am happy with the features and capabilities of this unit. For me it is everything I need in an emergency generator.

Bought after an ice storm so will be prepared if I ever lose power for an extended time. Should run my 29 ft camper with ease and should be plug in and go due to the 30 amp receptacle on the front. This should meet my needs but will update if have problems.

Bought a pair of these to run in parallel, the features seemed amazing and it was exactly what I was looking for to power my RV. But one of the pair of generators kept overloading right out of the box while the other operated perfectly. I managed to isolate the issue to the motor of one of the pair and am now in the process of making a warranty cliam. Very disappointed to have to deal with this while my family is trying to enjoy camping. Now we are delayed while Westinghouse deals with this, lord only knows how long that will take.

I nearly purchased a competing inverter generator but chose this unit because it has: a) Much higher power output for the same cost; b) dual fuel -- VERY useful!; and c) Positive reviews including from my brother-in-law. I've only tested it so far (for about 30 minutes on about 2000 watt load) but it worked flawlessly on both fuel types. If it continues to function this way in the future, I will be a VERY pleased owner. (I wish I was as satisfied with the review webpage: its requirements for no ad blocking and no popups caused me lost time to figure out how to disable these security measures. Not cool...)