No damage to the Generator from shipping and it came with all pieces and necessary oil (you must add oil and hook up battery before starting). Instructions included were clear. Took about 4 pulls to start after adding gas. After running for a bit i shut off and used the electric start without issue. The generator is smaller than i expected and quiet for the wattage in my opinion. Not done with breaking in but no issues so far. Had it running a big 20in fan, a high powered work light, an air compressor for tools constantly running and a garage refridgerator constantly running (had door open) in 90deg heat, and the gen was showing 50-75% on the power meter. Will try running it on propane at some point but so far, It's just what I wanted and I am happy with the purchase.

We purchased this to use with our 38 foot fifth wheel toy hauler, as the onboard Onan generator uses a ton of gas when dry camping. We used this when dry camping, and it ran both ACs and lights perfectly. Only overloaded when we accidentally forgot and turned on the electric water heater with both ACs running, which we knew going in would be a no no on a single unit. It didn’t run quite as long as indicated, but we ran it two consecutive nights, one night on 3.4 gallons of gas and one night on a full 20 pound propane tank, both night starting at 8 PM running 1AC, and we Did turn on the hot water heater for showers. The temp outside was in the 70s overnight, so we didn’t need to run both ACs, but I’m sure we could have if needed. With gas, it ran from 8 PM until 9 AM (13 hours). With propane, it ran from 8 PM until 7:45 AM ( 11.75 hours). So although not as long as Westinghouse says, it’s still ran and kept up all night like our onboard does, but used way less fuel, and we didn’t have to refill in the middle of the night like with our smaller standalone generator. It’s not the quietest on the market but it’s close enough and we love that it’s dual fuel!

After camping for years in tents and pop ups I finally bought a travel trailer. This purchase of the igen4500 was a game changer. Camping in AZ without AC is restricted by the time of year and elevation. With this generator I no longer have to worry about that. I’ve tested the generator running the AC and TV and microwave all at once and it didn’t miss a beat. Very happy with the purchase.

I bought this generator over a year ago and waited until now to do a review, based on real life use of this product. I found it to be very dependable and it started immediately every time with the push button start with no issues. we charged our phones, computer, a freezer, and our refrigerator for 2 days. Every 3 months or so I plugged in the battery charger overnight and it started right up the next day. I am confident that this generator will be ready to perform when we need it. I totally recommend it as a great insurance policy to meet your power needs.

I love the remote start. Not just being able to start from my rv but on the farm I put in the back of the pickup with an extension cord and pole saw and trimm the low hanging limbs in my 1/4 mile driveway and power tools working around the farm. The remote start is handy and saves fuel by start and stop when there is a pause in the work. No climbing in and out of the truck bed.

A lot quieter than expected. Ran great out of the bow once fuel, oil and battery connection taken care of as outlined in startup guide. I don’t know if these generators are pre-tested at factory. The gas fill was wet with fuel and oil dip stick had oil on it. There was no sign of use on tires or any where else. Pleased so far.

It would not stay running at first and I was getting a heavy propane smell. After some internet research, it seems a common problem that the choke cable would come disconnected. Unfortunate that I had to take a new product apart to fix this, but it is working great now. I would have rated higher had it not been for that. I hope the choke cable does not vibrate loose during use. I really like the dual fuel feature and it is relatively quiet.

We needed a generator to back up to solar power at our off-grid cabin. This is the right size (and then a bit), and the dual fuel capability was very appealing since it will sit unused for weeks on end. Too soon to attest to reliability, but it has the chance to be a perfect fit.

Had the generator for a week and it works great. Remote start/stop is wonderful for morning coffee making without going outside. Fits under the tonneau cover on my F150. Max height really is 20.5 inches....perfect. Only minor negative is strapping down the unit so it doesn't slide around. Manual says to only use the handles on the top and NOT wrap a strap (or anything) around the body of the unit.

This is the second Westinghouse generator that I have purchased. The first was an iGen2500 that we used to power our outdoor wedding, many tools on our acreage and our camper. This one is to be paired and used to power our house in case of an outage. It fired up on the first crank and ran like a champ on propane! The setup was just as easy as the first and it runs just as quietly. I didn't even realize it had a collapsible handle for wheeling! What a nice surprise! We love these generators and hope to get years of use from them.