Hello,Thank you for taking the time to leave a review.We're so sorry to hear that the battery of your vacuum does not last. We will absolutely share your feedback with the relevant teams for consideration on future products. If you believe your unit is not performing as it should, please don't hesitate to reach out to our team by phone at 1-855-427-5127.Kind regards,Shark Clean

Hello Michelle,<br /><br />Thank you for taking the time to share your feedback with us. We understand how inconvenient it must’ve been to fold the vacuum each time you pause while cleaning, especially when you’d prefer to leave it upright during quick stop‑and‑go use. This isn’t the level of ease we want for our customers, and we truly appreciate you letting us know how this design impacts your experience.<br />We’ll be taking your comments back to our team for consideration as we continue working on future improvements. Feedback like yours helps us refine our products and better support our customers’ needs. If you ever need assistance with your unit or have additional questions, please feel free to give us a call at 1‑855‑427‑5127. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET and Saturday: 9 a.m. – 6 p.m. ET.<br /><br />Kind regards,<br />Shark Clean