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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
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4.5 out of 5 stars
stars239 ratings239 reviews
  1. 5 stars77% (183)
  2. 4 stars12% (28)
  3. 3 stars2% (4)
  4. 2 stars0% (1)
  5. 1 star10% (23)

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Showing 101-110 of 239 reviews
Sep 22, 2025
Jonathan
1 out of 5 stars review

Absolute crap

Had it for 9 months and now the motor and clutch are broken. Samsung care is trying to fix but haven't been able to a month now. Total garbage washer and warranty repair

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

We understand how you feel about the result of the ongoing repair of your washer, Jonathan. We recommend contacting us via the options below to speak with a live representative for additional assistance and options with your concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number, 1150813009, to help our team locate your information when you message us. Have a great day. -John

Sep 15, 2025
Brittany
5 out of 5 stars review

Love!

[This review was collected as part of a promotion.] I absolutely love this washer! We have 7 kids so the notifications sent to me on my phone are a total game changer!

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Sep 15, 2025
Negotiate08
5 out of 5 stars review

Great programming features and the "Smart" feature

[This review was collected as part of a promotion.] Product is well put together and runs really well. Easy to use and does an excellent job on the clothes. It would be a nice feature to have a light in the drum.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jun 3, 2025
Cubfan
4 out of 5 stars review

I like everything it does but it's aliitle loud.

[This review was collected as part of a promotion.] They said when i bought it it comes with accessories, it didn't have any and it's loud but besides that I'm pleased with it.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jun 18, 2025
Samsung girl
5 out of 5 stars review

MY GIRLS

[This review was collected as part of a promotion.] My washer is a great addition to my home. I got a dryer also and I call the pair my girls. THEY ARE EVERYTHING TO ME! My husband complimented me on making a good choice. Thank you Samsung.

Review from Samsung US
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Mar 25, 2026
Keto181
5 out of 5 stars review

Great washer

Great capacity and connectivity makes washi no clothes so easy!

Review from Samsung US
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Jan 26, 2026
dexterdexter
5 out of 5 stars review

amazing

such an amazing 4.7 cu. ft. Large Capacity Smart Top Load Washer with Active WaterJet in White

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jan 19, 2026
Jh22
1 out of 5 stars review

Not working properly, making a lot of noise

Not working properly and making a lot of noise during operation

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from Samsung Care

Greetings, We understand your disappointment with your washer experience. Let us help. Here is a link to the user manual; kindly go to pages 52-53 to help you with the issues of your washer. User manual. https://downloadcenter.samsung.com/content/UM/202505/20250515142134647/OID65777_IB_WA3500C_EN_250508.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151876560) to help our team pull up your information when you message us. Thank you. -Ricardo

Jun 19, 2025
ramtz72
5 out of 5 stars review

Awesome smart features

[This review was collected as part of a promotion.] Awesome smart washer that's real easy to use. Deep tub for extra large capacity loads.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jun 18, 2025
GDer
5 out of 5 stars review

Samsung smart washer

[This review was collected as part of a promotion.] Great washer, always great to have the notification when the laundry is done

Review from Samsung US
Helpful?2VH3OBPG90C313576222976