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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.4 out of 5 stars
stars
245 ratings245 reviews
  1. 5 stars76% (186)
  2. 4 stars11% (28)
  3. 3 stars2% (4)
  4. 2 stars0% (1)
  5. 1 star11% (26)

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Showing 101-110 of 245 reviews
Jul 23, 2024
Kunay
4 out of 5 stars review

Washer

[This review was collected as part of a promotion.] I had this washer for six months. It's great for washing light loads of clothes. However, its not to good with washing heavy loads like pillows and rugs. It dies nit spin well with heavy loads.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jun 18, 2025
kittycat0328
5 out of 5 stars review

LOVE IT

[This review was collected as part of a promotion.] I am very satisfied with my washer, purchased via a wholesale distributor. It cleans efficiently and my clothes seem very clean. I love the cute series of tonations it plays at the end when my load is done - it is like it's singing me a song! My happy washer is glad the work is done. The app is helpful, because it alerts me when my load is almost done on multiple devices. I'm impressed with the performance of this product, I think it's one of the best washing machines I've used.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Sep 14, 2023
Anonymous
5 out of 5 stars review

Great for families with kids & pets

[This review was collected as part of a promotion.] We have a large family with 4 kids and 5 dogs. We do multiple loads of laundry per week of clothes and then additional loads of towels and blankets that are dirty with dog hair and dog stink! This washing machine holds multiple blankets at a time, which is a great time saver. It does not get unbalanced even when washing large comforters. It is nice to be able to set the Soil level and I also have used the Heavy Duty, Deep Wash and Bedding selections often.

Review from The Insiders
Helpful?2VH3OBPG90C313576222976
Mar 31, 2025
Kailyana
1 out of 5 stars review

Don't but this, it's not worth the money!

My dad bought this washer a couple years ago and it worked for a year and a half until it kept coming unbalanced. Currently, It's taking me almost an hour to wash 6 small pieces of clothes. This washer is a piece of junk. And I don't think fixing it will help anything.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

Kailyana, we understand the inconvenience of dealing with an unbalanced washer. Let us help.  We recommend checking the resources below for steps to take if the washer goes unbalanced. Please click on the embedded word and, choose the "No, Did this resolve your issue?" option to access the complete diagnostic. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148706261) to help our team pull up your information. Have a great day. ^Camille

Apr 8, 2024
L123
1 out of 5 stars review

lousy washing machine

The washing machine is not functional at all, its axis is not strong enough when it spins to dry the clothes, it seems that you have to weigh each side to balance the clothes so that they do not stop, every time I wash clothes I have to arrange all the wings clothes so that the washing machine does not crash, I really feel robbed and a terrible team, the quality control of this team did not realize this, I personally hope that no one buys these washing machines anymore.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

Hello there, We know how disappointing it is to deal with an unbalanced washer. We're here to help. If your washer gets unbalanced and stops the washing, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial. Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Please see page 30 under the "STEP 5 Determine the load capacity" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202401/20240118131419104/OID65777_IB_WA3500C_EN_240110.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147027660) to help our team pull up your information. Have a great day. ^Camille

Aug 28, 2023
carrieob
5 out of 5 stars review

Washer for our Ranch Home

[This review was collected as part of a promotion.] We built a barndominum on our land out in the countryside of central Texas. It is a small place but due to our dogs and kids we realized quickly that we needed to be able to do laundry here. Unlike my original washer, this washer allows for multiple big blankets that our dogs get dirty and handles our comforters and blankets with no issues. I am shorter but don't have a problem getting laundry out of the bottom of the washer - this was my concern moving from a front loading washer to a top loading one! We also have a Samsung range that is smart things capable so we’re able to access using wifi. Pretty high tech. Set up was quick and easy (done by my husband!)

Review from The Insiders
Helpful?2VH3OBPG90C313576222976
Oct 28, 2024
Dan b
5 out of 5 stars review

Nice machine

[This review was collected as part of a promotion.] Upgraded from an old maytag washer, with no agitator it allows for twice the load size and is super quiet. Love it. And it give me a notification on my phone when laundry is done so I can continue my day to day tasks without forgetting about the laundry. All I do is hope it lasts atleast half the life of my old mayday did.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Jun 19, 2025
Zoer
5 out of 5 stars review

I love this washer

[This review was collected as part of a promotion.] I needed a new washer and have had great experience with my Samsung dishwasher. I love all the options of this washer including the water jet option. I also love the sanitize option to clean the washer to keep it fresh. This washer actually gets my clothes clean unlike other brands I have purchased.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Feb 16, 2025
Samsung sucks
1 out of 5 stars review

DO NOT BUY HORRIBLE PURCHASE

This washing machine is the biggest piece of junk do not waste your money, Doesn’t last over a year until it candle handle any size load of laundry and becomes unbalanced and just keeps wasting water and electricity It literally became unbalanced while I was doing a load of laundry rags…. Waste of money do not purchase, Maytag is 10000 percent better

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

Hello there, We all know the frustration you experience with your washer. We are here to help you. Here are steps on what we can do with your washer that gets unbalanced. Click on the embedded words and choose "No" under "Did this resolve your issue?" option to access the complete details. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148433446) to help our team pull up your information when you message us. Thank you. -Kimberly

Sep 8, 2023
bibi322
5 out of 5 stars review

No sink, no problem!

[This review was collected as part of a promotion.] We moved into an older home and are limited by space. Needless to say, our laundry room doesn't have a sink which we really missed. We didn't even know about one feature of this washer that has become our favorite. It has a spout where you can get a stream of water to come out into the tub! While not an actual sink, it is awesome for pre-soaking something and scrubbing out hard stains. With the Samsung app, we know when the load is done so we cant start another. Which also is less loads now with this increased capacity. This has been a great purchase and we look forward to doing laundry now!

Review from The Insiders
Helpful?2VH3OBPG90C313576222976