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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.5 out of 5 stars
stars239 ratings239 reviews
  1. 5 stars77% (183)
  2. 4 stars12% (28)
  3. 3 stars2% (4)
  4. 2 stars0% (1)
  5. 1 star10% (23)

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Showing 91-100 of 239 reviews
Mar 26, 2026
Spence
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] The preset cycles make it quick and easy to use. Top load makes easier to load.

Review from Samsung US
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Mar 11, 2026
Lina
5 out of 5 stars review

Satisfied Buyer

[This review was collected as part of a promotion.] Best washer I have ever had. Love the smart technology makes cleaning laundry so much easier

Review from Samsung US
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Nov 5, 2025
Lunden
1 out of 5 stars review

EVERY LOAD UNBALANCED!

This washer is junk. Do not waste your money on this. The only time it doesn't end up unbalanced every spin cycle is when it's empty. Small loads of clothes end up taking hours because it becomes unbalanced. And bedding… forget it. It's so bad I'll never buy anything Samsung again.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

Hello Lunden, We all know the frustration you experience with your washer. We are here to help you. Check out the link below for steps to take with your washer that becomes unbalanced and takes a long time to finish a cycle. To access the complete instructions, click on the embedded words and select "No" under "Did this resolve your issue?" for more details. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151254488) when you message us so our team can retrieve your information. Thank you. -Kimberly

Oct 6, 2025
Rachel L
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] Great washer, love the app, it let's me know when the washer is done

Review from Samsung US
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Oct 28, 2025
Jpress
5 out of 5 stars review

Great Washer machine

[This review was collected as part of a promotion.] Great performing washer machine with great features.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Dec 19, 2025
taiina357
5 out of 5 stars review

Great Design!

[This review was collected as part of a promotion.] I like the design of this new washing machine, alot!

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Dec 19, 2025
Samsung4Life
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] This top load washer with agitator has great features.

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
Oct 6, 2025
Bozilla
5 out of 5 stars review

Best Investment love Bluetooth capabilities

[This review was collected as part of a promotion.] Great Units both very quite nice color washes and dry quickly

Review from Samsung US
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Sep 22, 2025
Jonathan
1 out of 5 stars review

Absolute crap

Had it for 9 months and now the motor and clutch are broken. Samsung care is trying to fix but haven't been able to a month now. Total garbage washer and warranty repair

Review from Samsung US
Helpful?2VH3OBPG90C313576222976
reply from SEA Care

We understand how you feel about the result of the ongoing repair of your washer, Jonathan. We recommend contacting us via the options below to speak with a live representative for additional assistance and options with your concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number, 1150813009, to help our team locate your information when you message us. Have a great day. -John

Sep 15, 2025
Brittany
5 out of 5 stars review

Love!

[This review was collected as part of a promotion.] I absolutely love this washer! We have 7 kids so the notifications sent to me on my phone are a total game changer!

Review from Samsung US
Helpful?2VH3OBPG90C313576222976