Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.3 out of 5 stars
stars
267 ratings267 reviews
  1. 5 stars74% (197)
  2. 4 stars11% (30)
  3. 3 stars2% (6)
  4. 2 stars1% (2)
  5. 1 star12% (32)

Member photos

  • +117 images
Sort by |
Showing 111-120 of 267 reviews
Jun 18, 2025
Reviewer name: Samsung girl
5 out of 5 stars
5 out of 5 stars review

MY GIRLS

[This review was collected as part of a promotion.] My washer is a great addition to my home. I got a dryer also and I call the pair my girls. THEY ARE EVERYTHING TO ME! My husband complimented me on making a good choice. Thank you Samsung.

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
Jul 24, 2024
Reviewer name: Dolores
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Washer is large enough for a queen sized comforter and space for more. I love that I can get an alert on my phone when the wash is done.

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
Jul 23, 2024
Reviewer name: Kunay
4 out of 5 stars
4 out of 5 stars review

Washer

[This review was collected as part of a promotion.] I had this washer for six months. It's great for washing light loads of clothes. However, its not to good with washing heavy loads like pillows and rugs. It dies nit spin well with heavy loads.

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
Aug 28, 2023
Reviewer name: carrieob
5 out of 5 stars
5 out of 5 stars review

Washer for our Ranch Home

[This review was collected as part of a promotion.] We built a barndominum on our land out in the countryside of central Texas. It is a small place but due to our dogs and kids we realized quickly that we needed to be able to do laundry here. Unlike my original washer, this washer allows for multiple big blankets that our dogs get dirty and handles our comforters and blankets with no issues. I am shorter but don't have a problem getting laundry out of the bottom of the washer - this was my concern moving from a front loading washer to a top loading one! We also have a Samsung range that is smart things capable so we’re able to access using wifi. Pretty high tech. Set up was quick and easy (done by my husband!)

Review from The Insiders
Helpful?5DRCG6ALPYTG13576222976
Aug 24, 2025
Reviewer name: ChristiK
1 out of 5 stars
1 out of 5 stars review

Worst Washer ever and the dryer sucks too

This washer is terrible. I have had problems since we got it a week ago. Every load comes up error DC4. You troubleshoot, get a load done and it happens again. Everytime the load is either unbalanced or it's not draining right. The lid lock does not unlock, so your clothes are stuck in there, so you can't try to make them balanced. Once the lid does unlock ( I can't find a switch to switch the darn lid lock off). You have to take everything out that is now drenched and try to figure put how ro balance it. Plus this should have an automatic water level setting. I shouldn't have to choose it every darn time. Why get a digital washer if it doesn't come programmed. Worst washer ever. The dryer in this pair sucks too. Foor is flimsy and should have a handle at the top not just on the side. Door doesn't open very far. Plus the darn thing is like 2 inches off the ground so you have to squat to get your things out. The design team for this pair should be fired if they haven't been already

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
reply from Samsung Care

Hello ChristiK, We understand the disappointment about your experience using the washer and dryer. Let us help. The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.) Here is a link with information about the washer error codes. Check the guide and select "dS, d5, FL, LO, L0, dE, dE1, dE2, dC*, dC1, dL, 1 dC, 1dC4, 1dC1: Door error" for recommended actions. We suggest watching the attached video for other helpful tips about door errors. The washing machine displays an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Below is a link to troubleshooting a shaking washer. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guides, which you can watch from beginning to end, are also attached. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016 We have provided the troubleshooting link to help when a washer does not drain. It also includes other resources to check when the washer is level, clean the unit, and watch a video from start to finish. Samsung washing machine does not drain: https://www.samsung.com/us/support/troubleshooting/TSG01001013/ The link below contains the troubleshooting steps for the locked washer door. Samsung washer door is locked. https://www.samsung.com/us/support/troubleshooting/TSG01001983/ You may also check page 53 of the user manual for other recommended actions when the washer shakes, page 54 when the washer door is locked, and page 55 when the washer does not drain. https://downloadcenter.samsung.com/content/UM/202505/20250515142134647/OID65777_IB_WA3500C_EN_250508.pdf For further assistance with the dryer, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150487792 to help our team pull up your information when you message us. Thank you. -Angelica

Aug 30, 2023
Reviewer name: Dbat7
5 out of 5 stars
5 out of 5 stars review

Super Capacity

[This review was collected as part of a promotion.] This is my first experience with an impeller type washing machine. So far I'm impressed. It holds a ton of laundry and it's great for my king size comforters and pet beds. The active water jet feature is nice for pre-treating but that is not a feature I see myself using very often. I do love the SmartThings app. That is going to come in very handy. It was easy to download and set up my appliances. I like that it lets you know how much time you have left on your cycle and it also has downloadable recipes that you can send to your washing machine to customize your wash experience further. Even my pet laundry comes out surprisingly clean.

Review from The Insiders
Helpful?5DRCG6ALPYTG13576222976
Aug 14, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

All I Needed in a Washer

[This review was collected as part of a promotion.] This washer, the Samsung WA47CG3500AW, is great for a house full of kids. The adults benefit as well, because there are so many options for washing all of our laundry. The pre-washing feature is what I have been looking for all my laundry life without knowing it. Now I don't have to try to wash things out in the kitchen and then walk them to the washer. The machine is also so large that no matter how many sports practices, events or swimming parties my boys have been to, my washer kept up with the demand. The one difficulty is the depth. I am only 5'3", and there has been some struggling with getting to the bottom, but worth it all for the efficiency.

Review from The Insiders
Helpful?5DRCG6ALPYTG13576222976
Sep 30, 2024
Reviewer name: Tracy
4 out of 5 stars
4 out of 5 stars review

Cool looking and functional

[This review was collected as part of a promotion.] Absolutely love this set. Very cool looking and some great features. I personally love having the wifi to tell me when the cycle is complete. Would have gotten 5 stars but my only complaint, very deep so have to use a step to get everything out.

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
Sep 20, 2025
Reviewer name: Manny8107
5 out of 5 stars
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] Product works great after 2 months and loads come out very clean. Water jet is handy, and the slots for detergent and softener are handy. Alerts to my phone when laundry is done, is a cool feature,

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976
Jun 3, 2025
Reviewer name: Logssvk
4 out of 5 stars
4 out of 5 stars review

Good smart washer

[This review was collected as part of a promotion.] Overall great washer, would have given 4.5 but there is no option to give half star. On the pros it is smart/WiFi connected. Can control it via Smart things. It was automatically detected and was easy to paint and get notifications. On the washer performance, cleans well, haven't noticed any concerns. The only cons are the time it takes is slightly higher compared to other washers I owned, also seems to consume slightly more water .

Review from Samsung US
Helpful?5DRCG6ALPYTG13576222976