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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars696 ratings315 reviews
  1. 5 stars72% (502)
  2. 4 stars14% (97)
  3. 3 stars4% (26)
  4. 2 stars4% (26)
  5. 1 star6% (45)

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Showing 71-80 of 315 reviews
Sep 18, 2024
Jean
5 out of 5 stars review

Verified Purchase

Stylish Office Chair

The chair is very comfortable. My husband and I both have back issues, and this gives a lot of support with our back while using our computer. It is also very stylish and looks nice with our other furnishings in our Den.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Apr 26, 2026
Douglas M
4 out of 5 stars review

Doug's & Donna's office chair

53069 Westley Chair is a great pairing with my standing desk for when working at home is needed. The added lumbar support makes those long days and virtual meetings more bearable!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jan 13, 2024
Lee
5 out of 5 stars review

Verified Purchase

Ultimate Comfort

Comfortable and ergonomic design with excellent lumbar support. Sturdy build and smooth swivel mechanism. Easy to assemble. Overall, a reliable and comfortable office chair.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you, Lee, for your positive review of the La-Z-Boy Westley Big & Tall Executive Office Chair. We are thrilled to hear that you find the chair comfortable, ergonomic, and with excellent lumbar support, all while being sturdy and reliable. If you ever need any assistance or have any questions, please do not hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you again for choosing our product.

Feb 9, 2025
LT Scott J Goad Redt
5 out of 5 stars review

Verified Purchase

Incredible comfort

I absolutely love all my Lazy boy furniture from our couches to our recliners and this office chair is no different. Well built as all their products are and extremely comfortable and stylish.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you so much for your wonderful review! We're thrilled to hear that you're loving your La-Z-Boy office chair, just like the rest of your furniture. It's great to know that you find it well-built, comfortable, and stylish. We truly appreciate your loyalty to the brand, and we hope your new chair continues to be a perfect addition to your home! If you ever need support for your purchase, please do not hesitate to reach out to us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 13, 2024
RicknChas
3 out of 5 stars review

Verified Purchase

Not Big.

Not as big as expected as this was supposed to be a Big and Tall chair. It also has a weird lumbar support feature that goes away when you recline backward. Decent chair, but just a bit too small and short for me.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Jan 24, 2024
James
5 out of 5 stars review

Verified Purchase

Great office chair

Everything you could want in an office chair. I had gone through about 5 other chairs until I found this one. Great lumbar support and comfort overall. Also a very affordable price. Should cost more for the quality.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for this 5 star review!! We are so happy to hear that you love your chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Apr 19, 2026
Kristopher M
5 out of 5 stars review

Amazing chair

This now chair number two that I have purchased. They are a great value for the money. The reason for the second chair purchase was after sitting in mine several times my wife decided that she needed one as well.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 6, 2026
Mercedie C
5 out of 5 stars review

Comfort and support

This is a pretty large chair and it's incredibly comfortable and supportive. I weigh almost 200lbs and dont hear noises when leaning back or sitting down. Very sturdy, should've bought this years ago

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Mar 1, 2024
Kent
5 out of 5 stars review

Verified Purchase

Great Value

Very nice value. This is a great chair for the price. Very comfortable and heavy. Allow 10-15 minutes for assembly. Everything you need is in the box.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for your positive review of the La-Z-Boy Westley Big & Tall Executive Office Chair. We're thrilled to hear that you find it to be a great value and very comfortable. If you have any questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you for selecting our brand and sharing your feedback with us!

May 4, 2026
Catherine T
5 out of 5 stars review

Perfect for playing Video Games

Such a comfortable chair! I love the soft material and the wide base. Perfect for crossing your legs and sitting in any position you want. I especially love the headrest! Not too high or too low. Very comfortable for sitting a desk for long hours.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096