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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
1,121 ratings498 reviews
  1. 5 stars73% (816)
  2. 4 stars16% (183)
  3. 3 stars4% (41)
  4. 2 stars3% (33)
  5. 1 star4% (48)

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Showing 41-50 of 498 reviews
Aug 15, 2026
Reviewer name: Donald S
5 out of 5 stars
5 out of 5 stars review

Love you recliners wanted a Good Office Chair!!

Starting to assemble the office Chair now. It looks to be made as well as the 4 different Recliners I currently have. Parts and materials feel wonderful, can't wait to sit in it!!!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jul 31, 2026
Reviewer name: Lewis L
5 out of 5 stars
5 out of 5 stars review

Comfy

This chair is very affordable for the price and very comfortable, soft, good value. The material feels like good quality. I definitely recommend if you're into this style of chair.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 20, 2026
Reviewer name: Krystal R
4 out of 5 stars
4 out of 5 stars review

Just opened

I just put it together and sitting in. The comfort is absolutely amazing. We will see how things continue to go. It is already better than my last office chair

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 3, 2026
Reviewer name: Calvin C
4 out of 5 stars
4 out of 5 stars review

Assembly

The assembly seems straightforward, however the details of the assembly picture need to be zoomed in especially for adding seat plate D to the bottom of the chair (reference page 8 Assembly Instructions.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 13, 2026
Reviewer name: Miah G
5 out of 5 stars
5 out of 5 stars review

Great lumbar support

My husband is 6 ft 3 and works at a desk all day and had yet to find a comfortable desk chair that is until now. He finally has one that accommodates his height and has great lumbar support. I think my birthday gift to him was a hit!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 2, 2026
Reviewer name: Nicholas N
5 out of 5 stars
5 out of 5 stars review

Ultra Comfort

This is the most comfortable office chair I've ever sat in. The active lumbar support is a must is you have back problems like I do. Highly recommend!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 14, 2026
Reviewer name: Steve
2 out of 5 stars
2 out of 5 stars review

Not comfortable

Does not recline more than 2", the lumbar support feels like you have a beachball behind you forcing you to lean forward. The seat is comfortable but not for a long time.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your issue with the comfort of the chair. We are sorry to hear that it was not a good fit for what you were looking for. If you need additional service on the chair, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 26, 2026
Reviewer name: Nancy M
5 out of 5 stars
5 out of 5 stars review

Very nice chair

Just finished assembling the chair. I would characterize the ease of assembly as moderate. The directions were clear, but some of the steps were difficult to manage because of the awkward position of the pieces. A second set of hands is helpful. Having said that, the chair itself seems sturdy, made of good materials. The cushioned seat is comfortably padded. Adjustments levers are easy to operate. Then lumbar supportis a nice feature and is built into the back rest. I expect this chair will give many years of good service.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jan 2, 2024
Reviewer name: bearsfan64
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Actually, big and tall chair

I have looked at a lot of different chairs. Many say they are for big and tall but are not really. This one is. I was visiting my daughter and able to actually sit in it. What a comfortable chair. Our Sam's did not have this on display or even available in the store, so I was glad to actually be able to sit on it and try it out. This is the problem with only being able to order online. Assembly was a breeze. Chair is very comfortable and would recommend this to any big and tall folks.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Mar 29, 2026
Reviewer name: Douglas S
5 out of 5 stars
5 out of 5 stars review

Comfortable Office Chair

La Z Boy quality is evident in this office chair. It has a great lumbar support and soft leather cushioning. I assembled it myself straight from the box. The instructions were very clear and easy to follow. When they say not to tighten the arms all the way until all of the pieces are attached, they mean it. With a 10 year warranty, I have peace of mind that this chair is durable. Overall, happy with this purchase so far.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096