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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
1,115 ratings496 reviews
  1. 5 stars73% (812)
  2. 4 stars16% (181)
  3. 3 stars4% (41)
  4. 2 stars3% (33)
  5. 1 star4% (48)

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Showing 31-40 of 496 reviews
Aug 13, 2026
Reviewer name: Miah G
5 out of 5 stars
5 out of 5 stars review

Great lumbar support

My husband is 6 ft 3 and works at a desk all day and had yet to find a comfortable desk chair that is until now. He finally has one that accommodates his height and has great lumbar support. I think my birthday gift to him was a hit!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 3, 2026
Reviewer name: Calvin C
4 out of 5 stars
4 out of 5 stars review

Assembly

The assembly seems straightforward, however the details of the assembly picture need to be zoomed in especially for adding seat plate D to the bottom of the chair (reference page 8 Assembly Instructions.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 20, 2026
Reviewer name: Krystal R
4 out of 5 stars
4 out of 5 stars review

Just opened

I just put it together and sitting in. The comfort is absolutely amazing. We will see how things continue to go. It is already better than my last office chair

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jul 31, 2026
Reviewer name: Lewis L
5 out of 5 stars
5 out of 5 stars review

Comfy

This chair is very affordable for the price and very comfortable, soft, good value. The material feels like good quality. I definitely recommend if you're into this style of chair.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 15, 2026
Reviewer name: Donald S
5 out of 5 stars
5 out of 5 stars review

Love you recliners wanted a Good Office Chair!!

Starting to assemble the office Chair now. It looks to be made as well as the 4 different Recliners I currently have. Parts and materials feel wonderful, can't wait to sit in it!!!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 1, 2026
Reviewer name: Steve C
5 out of 5 stars
5 out of 5 stars review

New chair

Just assembled my Westley office chair and I am amazed at the comfort. The lumbar support is wonderful. The ease of assembly and the access to the levers are the easiest I've seen.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jul 26, 2026
Reviewer name: Pat
2 out of 5 stars
2 out of 5 stars review

"PU" leather, not genuine leather

This is not "leather," it is Plastic polyurethane "leather." It is not breathable, and it peels off over time. Also the paint on the arms was either scraped off or bubbled off. I am returning it.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the material of the chair. Please note that it is advertised as bonded leather in the listing, but we are sorry for any confusion if that was not made clear for you and we are sorry for the condition of your chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 28, 2026
Reviewer name: Andrea F
4 out of 5 stars
4 out of 5 stars review

Andrea's Work Chair

I only had the chair for a few minutes and I'm so satisfied with it. It's a lot more comfortable than my previous chair. It supports me better and very happy. My work is more enjoyable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 17, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Good for a year

Was great for about a year and the strut gave out. Tried replacing the strut no luck so off to the dump. Leather also wearing off and looks horrible. Not worth the money does not hold up to work from home usage.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the gas lift and material of your chair. We are sorry to hear about the condition of your chair and would like to help if you are still interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 2, 2026
Reviewer name: Nicholas N
5 out of 5 stars
5 out of 5 stars review

Ultra Comfort

This is the most comfortable office chair I've ever sat in. The active lumbar support is a must is you have back problems like I do. Highly recommend!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096