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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars
842 ratings374 reviews
  1. 5 stars71% (601)
  2. 4 stars15% (129)
  3. 3 stars4% (35)
  4. 2 stars3% (29)
  5. 1 star6% (48)

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Showing 31-40 of 374 reviews
Feb 9, 2025
LT Scott J Goad Redt
5 out of 5 stars review

Verified Purchase

Incredible comfort

I absolutely love all my Lazy boy furniture from our couches to our recliners and this office chair is no different. Well built as all their products are and extremely comfortable and stylish.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you so much for your wonderful review! We're thrilled to hear that you're loving your La-Z-Boy office chair, just like the rest of your furniture. It's great to know that you find it well-built, comfortable, and stylish. We truly appreciate your loyalty to the brand, and we hope your new chair continues to be a perfect addition to your home! If you ever need support for your purchase, please do not hesitate to reach out to us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 11, 2024
Blondie 22
5 out of 5 stars review

Verified Purchase

Wonderful Computer Chair

This is an excellent chair. It’s very big and comfortable and works well for tall people. We liked the chair so much we got one for our daughter to use in her office.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for your 5 star review of the La-Z-Boy Westley Big & Tall office chair. We're thrilled to hear that the chair meets your expectations in terms of comfort and support. If you have any questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you again for your feedback, we appreciate your business!

Jan 9, 2024
D Johnson
5 out of 5 stars review

Verified Purchase

My husband Loves it!

This is one of the gifts that I got my husband for Christmas and he loves it. He said that it is very sturdy and comfortable. He's 6'2'' 260lbs and can easily work and relax in the chair. It has not been very long, but so far so good.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Feb 23, 2024
Nadzicles
5 out of 5 stars review

Verified Purchase

Holy COMFORT!

So comfy! Highly recommend! I work from home and this chair is a God send! If you’re a giant or a tad on the heavier side, you will not be disappointed 😄

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for this 5 star review!! We are so happy to hear that you love your chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Jan 2, 2025
Bob
2 out of 5 stars review

Verified Purchase

Comfortable but the height adjustment doesn’t work

Chair assembled easily and is quite comfortable however the height adjustment doesn’t work. I called the 800 number and they said the piston is bad and they would send a replacement. So now I have to wait for it to arrive and repair a new chair. How can something like this get past quality control? Perhaps there is no quality control. I am also concerned about the bonded leather upholstery and how it will hold up. At least the price was reasonable.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for your detailed review. We’re glad to hear you found the chair comfortable and easy to assemble, but we’re sorry about the issue with the height adjustment and the inconvenience it caused. While we aim to ensure every product meets our quality standards, we apologize that this wasn’t your experience. If you have further concerns or need assistance, feel free to contact us at 800-379-9773 or service@trueinnovations.com. Your feedback is invaluable as we continuously work to improve. Thank you for bringing this to our attention.

Oct 2, 2025
epm
5 out of 5 stars review

Verified Purchase

Throne!

Good looking and comfortable chair!

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you really enjoy the comfort and design of your chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 20, 2025
Mac
5 out of 5 stars review

Verified Purchase

Lazy Boy desk chair

Quality product. Stylish and very comfortable

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. it is amazing to hear that you find your chair so stylish and comfortable. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 1, 2025
Mark
5 out of 5 stars review

Verified Purchase

Comfy chair.

A comfortable office chair. Lumbar works well. Looks good. Like brown color

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are so happy to hear how much you enjoy the comfort, support, and lumbar feature. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 5, 2025
Bob
5 out of 5 stars review

Verified Purchase

Office chair

Good chair @ a fair price.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you really love the chair and were able to get it for a price you agree with. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Oct 23, 2025
Bri
5 out of 5 stars review

Verified Purchase

Very comfortable chair !

Very comfortable, easy to put together.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very glad to hear that your chair was easy to assemble and that is remains very comfortable for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.