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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
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4.4 out of 5 stars
stars
842 ratings374 reviews
  1. 5 stars71% (601)
  2. 4 stars15% (129)
  3. 3 stars4% (35)
  4. 2 stars3% (29)
  5. 1 star6% (48)

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Showing 341-350 of 374 reviews
Mar 1, 2026
Jessica C
5 out of 5 stars review

Very comfortable

I was looking for a chair with comfort and most importantly height and this chair exceeds my needs

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jan 17, 2026
Jonathan
1 out of 5 stars review

Poorly made

It didn't take long for this chair to fall apart, and don't expect anyone to stand behind it.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re sorry to hear about the condition of your chair. If you would like further assistance with it, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 5, 2026
Archie T
5 out of 5 stars review

LazBoy Office Chair

So far it's doing a great job at keeping my back straight and keeping me from slouching

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Oct 1, 2024
Billl
1 out of 5 stars review

no quality

lasted one year before leather was peeling off.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Feb 14, 2026
Kevin K
3 out of 5 stars review

Not as good as it used to be

One I bought during COViD much easier to put together and had a longer more comfortable seat

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Mar 10, 2026
Tom I
5 out of 5 stars review

Active Lumbar High Back Ergonomic Chair

Love my new La Z Boy chair… the only brand I'll buy!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jun 21, 2026
Akhil P
5 out of 5 stars review

Looks good

Fixing now

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Nov 21, 2025
Al
5 out of 5 stars review

Great Value! Lumbar support! Leather! EZ assembly

Great Value! My back loves the lumbar support! Leather and a higher seating adjustment than most chairs I looked at. Easy assembly by one person.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are so pleased to hear that the lumbar support has been do great for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 30, 2026
The safeguard system D
5 out of 5 stars review

John's Chair

Office chair

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Apr 23, 2026
Lee B
4 out of 5 stars review

Nice

Good chair on day 1

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096