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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
1,135 ratings503 reviews
  1. 5 stars73% (824)
  2. 4 stars16% (186)
  3. 3 stars4% (44)
  4. 2 stars3% (33)
  5. 1 star4% (48)

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Showing 331-340 of 503 reviews
Apr 7, 2026
Reviewer name: Angel T
5 out of 5 stars
5 out of 5 stars review

Great chair!

Needed a chair with more cushion since I sit at my computer all day. This chair gives me the cushion I need to sit all day at my desk

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Mar 1, 2026
Reviewer name: Matthew S
4 out of 5 stars
4 out of 5 stars review

Forced review

Had to put in a review as part of the registration process. Haven’t been able to use the chair yet, but seems nice and assembly was easy.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Feb 11, 2026
Reviewer name: Joseph C
3 out of 5 stars
3 out of 5 stars review

what the heck?

Only one instruction book and it was in Spanish. Fortunately I've put enough furniture together tha i was able to muddle through.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 22, 2026
Reviewer name: Raul M
4 out of 5 stars
4 out of 5 stars review

Awesome

Perfect size and comfort for a big-and-tall male like me. It supports multiple hours of use, and the lumbar support is premier.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 18, 2026
Reviewer name: Melanie B
5 out of 5 stars
5 out of 5 stars review

Great chair!

This is my chair for writing. I spend at least 3 hours each day sitting over a keyboard and this chair has saved my back!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Feb 9, 2026
Reviewer name: Brandon G
4 out of 5 stars
4 out of 5 stars review

So far so good

Just put my new chair together and really enjoy it so far, hopefully the hydraulics last longer than my previous chairs!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 18, 2026
Reviewer name: Lori Y
5 out of 5 stars
5 out of 5 stars review

Love my chair

I work from home and have sciatica. I was told about this chair to help with the pain. It is wonderful.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Mar 13, 2026
Reviewer name: Alejandro R
5 out of 5 stars
5 out of 5 stars review

Lumbar support

I’ve been looking for a while now for a chair that will not only support my lower back but also have an aesthetic look I’ve been looking for.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 8, 2026
Reviewer name: Maira M
5 out of 5 stars
5 out of 5 stars review

So far so good!

Built and started using it as soon as it arrived. Setup was easy, and the chair is extremely comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jul 26, 2026
Reviewer name: Pat
2 out of 5 stars
2 out of 5 stars review

"PU" leather, not genuine leather

This is not "leather," it is Plastic polyurethane "leather." It is not breathable, and it peels off over time. Also the paint on the arms was either scraped off or bubbled off. I am returning it.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the material of the chair. Please note that it is advertised as bonded leather in the listing, but we are sorry for any confusion if that was not made clear for you and we are sorry for the condition of your chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.