Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support

Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for

La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support

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4.4 out of 5 stars

stars696 ratings315 reviews

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Showing 181-190 of 315 reviews

Feb 8, 2024

5 out of 5 stars review

Verified Purchase

My new La-Z-Boy office chair

Love the chair.. Sturdy/Comfortable

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reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Apr 23, 2026

Felicia L

5 out of 5 stars review

Best chair!

This chair is very comfortable. Easy to assemble, easy to operate. It's a 10 out of 10.

Review from Living Style Group

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May 12, 2026

Clarissa P

4 out of 5 stars review

Not good quality leather

Nice & tall/big but the leather is not impressive.

Review from Living Style Group

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May 1, 2026

Devin B

4 out of 5 stars review

Comfortable

Chair is comfortable, but the lumbar is a little too aggressive.

Review from Living Style Group

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Jan 6, 2024

5 out of 5 stars review

Verified Purchase

Great buy

Very comfortable and support

Helpful?

reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and support. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please reach out to our service team at service@trueinnovations.com or 800-379-9773 if you need assistance with your chair.

Apr 26, 2026

David G

5 out of 5 stars review

Desk Chair

So far so good. Handsome design. Comfortable. Flexible. Lumbar is great

Review from Living Style Group

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Feb 18, 2024

Heman

3 out of 5 stars review

Verified Purchase

Loose bolts

Still having to tighten bolts that come loose

Helpful?

reply from True Customer Service

Thank you for your feedback on La-Z-Boy Westley Office Chair. We do recommend retightening the bolts occasionally, but if they are coming loose regularly- there may be an issue. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine if you need replacement hardware.

Jan 31, 2024

SherBear

5 out of 5 stars review

Verified Purchase

Desk Chair

My husband loved this office chair. Very sturdy and comfortable.

Helpful?

reply from True Customer Service

May 6, 2026

Robert l J

4 out of 5 stars review

So Far So Good?

Early to call the reviews since I'm just registering the product but yeah, it's comfy.

Review from Living Style Group

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Sep 16, 2024

carol

5 out of 5 stars review

Verified Purchase

office chair

exactly as described and quick delivery

Helpful?

reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.