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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
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4.5 out of 5 stars
stars
1,128 ratings501 reviews
  1. 5 stars73% (820)
  2. 4 stars16% (184)
  3. 3 stars4% (43)
  4. 2 stars3% (33)
  5. 1 star4% (48)

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Showing 191-200 of 501 reviews
May 4, 2026
Reviewer name: Catherine T
5 out of 5 stars
5 out of 5 stars review

Perfect for playing Video Games

Such a comfortable chair! I love the soft material and the wide base. Perfect for crossing your legs and sitting in any position you want. I especially love the headrest! Not too high or too low. Very comfortable for sitting a desk for long hours.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 11, 2026
Reviewer name: Frederick M
5 out of 5 stars
5 out of 5 stars review

Beautiful leather chair

Soft and supple. Extremely comfortable! I'm a big guy, 300lbs, 6’3”, this chair is much more than I had hoped for when I decided to buy it. Buy with confidence.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Apr 10, 2026
Reviewer name: Jacob J
5 out of 5 stars
5 out of 5 stars review

Chair

Big fan. Nice and comfortable, solid color on the leather, controls are nice, and the active lumbar is fantastic. I was skeptical of the lumbar support at first but now I will never go without it.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Sep 18, 2026
Reviewer name: David M
4 out of 5 stars
4 out of 5 stars review

Still getting used to it.

Tilting back is not easy at this time but I'm still figuring it out.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Sep 16, 2024
Reviewer name: carol
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

office chair

exactly as described and quick delivery

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Dec 21, 2023
Reviewer name: none
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Did not like

Did not like the lumbar support

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to share your experience with La-Z-Boy Westley office chair. We are sorry to hear that this chair did not meet your expectations in terms of comfort. Please let us know if we can be of assistance in the future at 800-379-9773 or service@trueinnovations.com.

Dec 21, 2024
Reviewer name: JMS
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Replacement Unit perfect

First one spring assembly broke during assembly

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

We’re sorry to hear about the issue with the spring assembly. That’s definitely not the experience we want for our customers. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com, and we’ll be happy to assist you with a replacement part or any other solution. We appreciate your feedback and look forward to resolving this for you.

Sep 23, 2026
Reviewer name: William T
5 out of 5 stars
5 out of 5 stars review

Just put it together

It was not that difficult to put together. We will see how it goes

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Sep 7, 2026
Reviewer name: Garen M
5 out of 5 stars
5 out of 5 stars review

Perfect

I'm 6'8", fits perfectly, no discomfort after hours of sitting still

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jan 8, 2025
Reviewer name: Jeff
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great chair but I slide off

Love the chairs but they are angled down making you kind of slide off.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for sharing your feedback! We’re glad to hear you love the chairs, but we’re sorry to learn about the issue with the seat angle. Your experience is important to us, and we’d like to help address this concern. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com. Be sure to reference your posted review so we can better assist you. We appreciate you taking the time to let us know!